What is True Two-Way Text Messaging™?
Many mobile messaging companies claim that they have global text messaging capabilities. While it may be technically accurate, in many cases it requires the end user to text to a UK long code, incurring international text messaging fees, not the best user experience, especially after patients get their bill.
Some text messaging companies claim to have a two-way text messaging, but their solutions fall short in a truly interactive use case. While “Keyword + Reply” is technically a two-way text messaging function, it doesn’t include conversational, engaging text messaging, text message surveys for data collection, or user-initiated replies to confirm they’ve completed the desired action.
If you’re conducting global clinical research, you need a reliable software provider with connectivity and testing capabilities in the countries where your study participants live.
Mosio’s True Two-Way Text Messaging™ enables organizations to deploy two-way text messaging where the patient is sending and receiving text messages with a number in their country, minimizing the cost to them and our clients–which increase patient engagement.
Whether you are planning on using two-way text messaging for patient recruitment, dosing reminders, collecting data via SMS surveys or ensuring clinical trial patients show up to their site visits via text message appointment reminders, Mosio’s Two-Way Text Messaging platform enables you to communicate efficiently with your mobile users from a system built for active interaction.
Mosio currently offers True Two-Way Text Messaging in 48+ countries, most are listed below.
If there is a country you would like access to and it’s not currently on the list, contact us. We have a dozen messaging partners providing us with global coverage and ensuring that your messages get delivered, both ways.
Countries (Current List, Updated June 15, 2017)