Automated Text Messaging for Researchers at Universities, Cancer Centers and Hospitals

Mosio’s text messaging software enables research teams to communicate more efficiently with study participants.

Improve engagement, adherence and data collection using the mobile channel study participants prefer: two-way text messaging.


Send Reminders, Text-Based Interventions Information and Gather Data from a Single Platform

Every study is different, whether behavioral, public health or device research, each with its own unique elements or protocol requirements. Whether you are looking for participants to receive time-specific information, show up for appointments or to fill out surveys for study data collection, we have you covered. We’ve helped research teams in studies for nutrition, AIDS, addiction, smoking cessation, teen violence, diabetes, breast cancer and more.

The Mosio platform was designed to offer our clients the flexibility to configure the system based on specific needs. The biggest compliment we get is “this is so much better than what we were using before!” and we take pride in making consistent upgrades to the system based on customer feedback.

Efficient Communications Between Participants and Researchers

The study subject experience is something we consider, but our “champion users” are research teams. We know you have a lot of work to do. Mosio makes your communications with study participants more efficient, by automating alerts, reminders and surveys, including “nudges” to ensure tasks get completed.

Clients have told us “Mosio is like another member of our research team.” We love that, it’s what we strive for in making the platform better.

More Time for Data Analysis

Along with making sure subjects receive study communications, gathering clean data efficiently is one of the top reasons researchers choose Mosio. Surveys can be created and deployed within the Mosio system and our data export functions enable you to import CSV files into your preferred Electronic Data Capture (EDC) software for analysis.

If you’re using paper journals or other data collection methods, Mosio is a great tool to ensure participants fill out their details within your specified time-frames. The system can be configured to provide subjects with a way to reply back to the message (“TextChat”) if they are confused or have additional questions about what is required.

Mosio Integrates with REDCap

We say “we play well with others” and this applies specifically to REDCap. Our Development team members are REDCap integration specialists. They can assist you with designing a solution to leverage text messaging in ways you may not have considered. In most cases, you can control everything from inside of REDCap while Mosio handles automated text messaging in the background.

Automate Your Study Subject Communications

Effective research relies on the researchers’ ability to engage audiences, large or small, from recruitment through to data analysis. Mosio’s award-winning suite of services provide researchers with the ability to more efficiently find and interact with subjects using either their own phones.

With Mosio’s Storyline Alerts™ module you can pre-schedule and send a series of messages. Each participant starts as they are screened, providing ease-of-use for studies with rolling enrollment or longer term studies with participants starting in phases.

Study participants use their own mobile devices.

  • No apps to download or manage.

  • Mobile users prefer text messaging for communications.

  • Mosio lets you automate and personalize messages.

Benefits to Principal Investigators and Research Staff

  • Improves adherence and engagement.

  • Automated communications (unless you use the TextChat module).

  • Nudge reminders to ensure study-related tasks are completed.

  • Easy process to send links, emojis and images.

HIPAA Compliant (GDPR and 21 CFR Part 11 Compliant)

HIPAA-compliant servers are used. All data gathered by the Mosio platform (PHI or non-PHI) is subject to the same security, privacy, and breach notification measures that apply to our clients who are subject to HIPAA standards and are bound by a client BAA.

Mosio is compliant to FDA 21 CFR PART 11, including supplemental documents:
– Guidance For Industry Part 11, Electronic Records; Electronic Signatures — Scope and Application
– Guidance for Industry Computerized Systems Used in Clinical Investigations.

Mosio complies with client and regulatory requirements in crucial areas such role-based limited access, validation, data protection, data retrievability, audit trials, date/time stamps, and system training documentation. For enhanced security, data backup and production systems are distributed around the globe. For continual upgrades and client support, Mosio follows a defined SDLC and Quality Policy.