CUSTOMIZE MESSAGE FLOWS
Tailor messages and replies based on participant responses and activity. Inject custom data sets (%firstname%, %coordinatorname%, %studydetails%) into messages to personalize the participant experience.
Automate your study communications for better adherence,
engagement and data collection
Improve Research Workflows
Text messaging software enabling you to efficiently communicate with, collect data from, and engage research participants.
REPORT
Design and deploy text message surveys to collect data, feedback and assurance of patient involvement.
Learn more
Save Time and Improve Engagement with Automated Text Messages
Phone calls and emails are no longer effective for subject communications. Interactive text messaging from Mosio frees up staff time while leveraging mobile's most popular channel.
END VOICEMAIL “PHONE TAG”
Telephone culture is disappearing. With the number of robocalls, people are answering the phone less, especially when they don’t recognize the number.
STOP CHASING PARTICIPANTS
… and still losing them, which means spending even more time replacing them (and starting the whole process over from scratch).
REDUCE MANUAL DATA ENTRY
Get to your data analysis faster, by reducing the manual tasks typically required to receive it in a usable format.
ELIMINATE REPETITIVE TASKS
Repeating the same information for each participant, which could add up to hundreds or thousands of times… it’s not only mind-numbing, but also an expensive time suck.
3 KEY BENEFITS
1. Improve Communication Workflows
2. Increase Engagement and Compliance
3. Leverage Mobile’s Most Popular Channel
The Future of Research Communications, Today
Communicate more efficiently and effectively on mobile's most popular channel: text messaging.
REACH PARTICIPANTS ANYWHERE
Reach participants on the device they don’t leave home without: their mobile phone. Boost response rates by making it easy and convenient for them to engage.
COMMUNICATE EASILY
Use text messaging to collect data and communicate, one-to-many or one-to-one. Set up prepared messages and replies or respond individually.
SEND/RECEIVE TEXT, IMAGES, & EMOJIS
Send survey questions, images, links, and even emojis. Participants can select a response from a multiple choice list, answer yes or no, send images, or start an interactive conversation with TextChat.
Get higher quality data faster
IMPROVE COMPLIANCE
Collect responses reliably in the format you need, directly from the source. Follow up automatically with unresponsive subjects to improve compliance.
VIEW RESPONSES IN REAL TIME
Monitor responses and trends as they happen, so you can spot issues early and adjust quickly – export your data as often as you wish.
You'll Never Communicate the Same Way Again
Mosio is a messaging platform made for researchers. Once the system is configured, it takes less than 15 seconds to Enroll and Monitor a participant in the system, using our Storylines Module.
Storylines was made to provide you with “set it and forget it” automated communications in your studies, whether you’re collecting data, sending text-based interventions, or reminding study subjects to perform a task.
Experience Automated, Personalized Communications
AUTOMATE ROUTINE MESSAGES
Use “Set it and Forget it” automation to deliver messages and reminders. Timing can be calendar-based, time-based, or event-triggered. Set it up once and let it run.
FOLLOW UP AUTOMATICALLY
Send follow-up questions, info, or reminders based on participant replies (or inaction). Automatically remind subjects to complete any desired task: finish a diary, take medicine, or attend appointments.
All the features you need to get the results you want
Learn more about Mosio’s capabilities and why text messaging is a better way to collect research data.
Click here for details
… And it’s more efficient and often costs less than doing the work manually
Mosio often pays for itself by saving on costs for:
Research Resources
More automation, less manual work, and fewer errors
Participant Devices
Subjects use their own mobile phones, so they automatically know how it works.
Data Entry
Data isn’t manually entered – it’s collected directly from your participants and saved for you to export
Follow-Ups
Most follow-ups are sent automatically, not manually (they’re built in during setup)
Reminders
Reminders are sent automatically, not manually (much easier and more reliable)
Postage
No longer needed (and no more delays waiting for mail to arrive)
Phone Calls
Text messages can replace phone calls (faster than conversations and phone tag)
Emails
Most emails can be replaced with text messages (which are shorter so they’re easier to write)
Printing Surveys/Questionnnaires
No longer needed (good for the planet and your budget, a clear win-win)
Chasing and Replacing Drop-Outs and Disappearers
Spend less time tracking people down (and lose fewer of them) by staying in closer touch on the device they always have with them
…It also frees up valuable time for tasks that require your individual attention and specialized expertise.
Mosio makes your work much easier. The data quality is better. You can create personalized loops. You don’t have to spend as much time defending your data to other researchers. Because you have more important things to do.
6 Reasons More Researchers Choose Mosio
Helping you achieve study goals and improve your workflow processes are our top priorities.
Increase Engagement and Retention
Improve Data Collection and Adherence
PARTICIPANTS USE THEIR OWN DEVICES
Text messaging is the most popular communication channel, with 90% of messages opened and read within 3 minutes. Mosio enables researchers to engage study subjects through two-way communications, alerts, and data collection methods accessible on all mobile phones.
MOTIVATE, EDUCATE, AND INCENTIVIZE
Study volunteers have a variety of reasons why they participate in research. Mosio gives you the tools to provide incentives, motivational messages or add gamification elements to your study, making it a more engaging and enjoyable experience, and minimizing dropout.
COMMUNICATE WHEN AND WHERE IT MATTERS
Successful research requires efficient two-way communications between participants and study staff. Our software was designed with you and your subjects in mind, enabling timely text message alerts, reminders, or SMS surveys that can be received and responded to efficiently.
SURVEYS ACCESSIBLE ON EVERY MOBILE PHONE
Mosio enables you to design and deploy text message surveys accessible to every participant with no mobile apps to download. Automated nudge and completion reminders help ensure you get your data in a timely manner. Integrate seamlessly with REDCap or other EDC software.
FIX YOUR NO-SHOW PROBLEM
Integrate seamlessly into the busy lives of study volunteers and keep appointments on track. Our appointment reminders can be personalized while maintaining privacy and alert study coordinators in real-time when cancellations occur so they can be rescheduled asap.
ADHERENCE AND MEDICATION REMINDERS
Automated reminders for medication or study activity adherence is step one. The system asks for confirmation, providing data that can be monitored by research staff to ensure timely adherence. Our dashboard provides study staff with visibility so they can intervene if necessary.
Client Testimonials
Clients
We are working with these amazing organizations to change the face of research with mobile technologies.
IPSEN
Cedars-Sinai
Samueli Institute
Duke Population Research Institute
University of Kentucky
SquareX
HRA Pharma
US Health Connect
University of Michigan Health System
PPD
MSK Cancer Center
Covance
GSU School of Public Health
MD Anderson Cancer Center
UNC