Transform Your Research with Intelligent Texting

Automated and interactive text messaging software to improve
adherence, engagement, and data collection.

How it Works

Mosio texting lines are customizable SMS channels so you can communicate more efficiently with participants the way they prefer.

1. Configure Mosio text lines for your projects with custom message schedules, reminders, and autoresponders.

2. Enroll participants into automated messaging schedules or communicate via live, two-way TextChat.

3. Focus on other tasks while Mosio works in the background to keep participants engaged and adherent.

SEE PLANS, GET A QUOTESEE PLANS, GET A QUOTE

Improve Research Workflows On Autopilot

REMIND

Send personalized reminders, compliance alerts, and adherence messages to keep participants on task.

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RETAIN

Keep participants engaged and interested using the technology they prefer: text messaging.

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REPORT

Schedule automated survey links or SMS surveys with “nudge” reminders and notifications to ensure you get your data.

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Save Time and Improve Adherence

Phone calls and emails are no longer effective.

Mosio text lines free up staff time while leveraging mobile’s most popular channel.

END VOICEMAIL “PHONE TAG”

Telephone use is decreasing. With robocalls out of control, people are answering the phone less, especially when they don’t recognize the number.

STOP CHASING PARTICIPANTS

… and still losing them, which means spending even more time replacing them (and starting the whole process over from scratch).

REDUCE MANUAL DATA ENTRY

Get to your data analysis faster by reducing the manual tasks required to receive it in a usable format.

ELIMINATE REPETITIVE TASKS

Repeating the same communication tasks for each participant is an expensive time-suck and completely avoidable with the right tools.

3 KEY BENEFITS

1. Improve Communication Workflows

2. Increase Engagement and Compliance

3. Do Text Messaging the Right Way

Improve research subject compliance with Mosio text messaging software

The Future of Research Communications, Today

Communicate more efficiently and effectively on mobile's most popular channel: text messaging.

REACH PARTICIPANTS ANYWHERE

Reach participants on the device they don’t leave home without: their mobile phone. Boost response rates by making it easy and convenient for them to engage.

COMMUNICATE MORE EFFICIENTLY

Use text messaging to collect data and communicate, one-to-many or one-to-one. Set up prepared messages and replies or respond individually.

SEND/RECEIVE TEXT, IMAGES, & EMOJIS

Send survey questions, links, images, and emojis. Communicate with participants the way they prefer while reducing the workload on study staff.

Get higher quality data faster

GET YOUR DATA FASTER

Text messages are viewed faster than emails or voicemails. You can use Mosio to send text message surveys or links to other data capture software.

IMPROVE ADHERENCE

Collect responses reliably, directly from the source. Configure “nudge” reminders to ensure surveys, questionnaires, and ePRO entries are completed as quickly as possible.

REAL-TIME VISIBILITY

Monitor responses and trends as they happen, so you can spot issues early and adjust quickly – export your data as often as you wish.

You'll Never Communicate the Same Way Again

Blog Post: “Mosio is like another member of our research team.“

Mosio is made for researchers. Once the system is configured, it takes less than 15 seconds to Enroll and Monitor a participant in the system, using our Storylines Module.

Storylines was made to provide you with “set it and forget it” automated communications in your studies, whether you’re sending text-based interventions, collecting data, or reminding participants to complete important tasks.

Learn more about Storylines

Experience Automated, Personalized Communications

MESSAGING AUTOMATION

Enjoy “set it and forget it” automation functions to deliver messages and reminders. Timing can be calendar-based, time-based, or event-triggered. Set it up once and let it run.

PERSONALIZE MESSAGES

Tailor messages and replies based on participant responses and activity. Inject custom data sets (%firstname%, %coordinatorname%, %studydetails%) into messages to personalize the participant experience.

AUTOMATED FOLLOW UPS

Send follow-up questions, information, or reminders based on participant replies (or inaction). Automatically remind subjects to complete any desired task: finish a diary, take medicine, or attend appointments.

All the features you need to get the results you want

Automated Messages

Surveys

Appointment Reminders

Personalized Messages

Two-Way Texting

Improve Adherence

Notifications

REDCap Integration

… And it’s more efficient and often costs less than doing the work manually

Mosio often pays for itself by saving on costs for:

Research Resources

More automation, less manual work, and fewer errors.

Participant Devices

Subjects use their own mobile phones, so they automatically know how it works.

Data Entry

Data isn’t manually entered – it’s collected directly from your participants and saved for you to export

Follow-Ups

Most follow-ups are sent automatically, not manually.

Reminders

Multiple reminders can be scheduled in advance.

Postage

No longer needed (and no more delays waiting for mail to arrive).

Phone Calls

Text messages can replace phone calls (faster than conversations and phone tag).

Emails

Most emails can be replaced with text messages (which are shorter so they’re easier to write).

Printing Surveys/Questionnaires

No longer needed (good for the planet and your budget).

Chasing and Replacing Drop-Outs

Spend less time tracking people down (and lose fewer of them) by staying in closer touch on the device they always have with them.

…It also frees up valuable time for tasks that require your individual attention and specialized expertise.

Because you have more important things to do.

6 Reasons More Researchers Choose Mosio

Helping you achieve study goals and improve your workflow processes are our top priorities.

Increase Engagement and Retention

Improve Adherence and Data Collection

PARTICIPANTS USE THEIR OWN DEVICES

Text messaging is the most popular communication channel, with 90% of messages opened and read within 3 minutes. Mosio enables researchers to engage study subjects through two-way communications, alerts, and data collection methods accessible on all mobile phones.

MOTIVATE, EDUCATE, AND INCENTIVIZE

Study volunteers have a variety of reasons why they participate in research. Mosio gives you the tools to provide incentives, motivational messages or add gamification elements to your study, making it a more engaging and enjoyable experience, and minimizing dropout.

COMMUNICATE WHEN AND WHERE IT MATTERS

Successful research requires efficient two-way communications between participants and study staff. Our software was designed with you and your subjects in mind, enabling timely text message alerts, reminders, or SMS surveys that can be received and responded to efficiently.

SURVEYS ACCESSIBLE ON EVERY MOBILE PHONE

Mosio enables you to design and deploy text message surveys accessible to every participant with no mobile apps to download. Automated nudge and completion reminders help ensure you get your data in a timely manner.  Integrate seamlessly with REDCap  or use with other EDC software.

FIX YOUR NO-SHOW PROBLEM

Integrate seamlessly into the busy lives of study volunteers and keep appointments on track. Our appointment reminders can be personalized while maintaining privacy and alert study coordinators in real-time when cancellations occur so they can be rescheduled asap.

ADHERENCE AND COMPLIANCE REMINDERS

Automated reminders for medication or study activity adherence is step one. The system asks for confirmation, providing data that can be monitored by research staff to ensure timely adherence. Our dashboard provides study staff with visibility so they can intervene if necessary.

Client Testimonials

“

Mosio has become a valuable asset in how I approach challenges with retention. In my capacity as a Project Director for a NIMH-funded project, Mosio’s integrated texting platform allowed me to increase retention rates by more than 30%. In addition to increasing retention, the platform is user friendly and downloadable to workable formats. Mosio was such a useful tool, I decided to utilize it while working for Baylor College of Medicine to increase retention for one of our research studies here. This is an amazing service and I intend to work with them for years to come.

Timothy BrownMPH, Baylor College of Medicine
“

Mosio has been invaluable for communicating with our research subjects. We use it to recruit, schedule (and reschedule) appointments, collect survey responses, and to keep in touch with our subjects in between study visits. In an era when fewer and fewer people answer phone calls or check voicemail messages, Mosio’s text messaging services have saved us an enormous amount of time and effort in our clinical research studies. I can’t imagine running a study without it!

Andrea G. Gillman, PhDResearch Program Manager, University of Pittsburgh School of Medicine
“

Mosio worked diligently to help us develop a two-way text platform that was customizable, user-friendly, and easily deployed to our research participants. We would highly recommend their support when developing culturally tailored adherence tools for hard to engage populations.

Jennifer OlsonProject Director, Brown University School of Public Health
“

The Mosio platform has aided our company in bridging communication gaps between physicians and patients. The platform has consistently delivered reliable messaging to our target audience on a weekly basis. We have also found the staff to be very responsive and reliable.

Liz HowarthUS HealthConnect
“

We had an amazing response with Mosio! The minute we sent the text, we would immediately get a lot of calls. It was not double, not, triple, but five times the response, even with less people contacted (compared to e-mail).

Mazen ZariDirector of Operations, Johnson County Clinical Trials
“

Mosio has been an integral part of our success in our NIH-funded research project. The staff are knowledgeable and extremely helpful in assisting with the week-to-week intricacies of handling our data needs. The turnaround time for data requests is excellent! Mosio has set a new standard for service to researchers with their ability to reach target populations through their mobile software. I recommend Mosio to my colleagues.

Richard CosbyDDI Endowed Professor, University of Kentucky College of Public Health
“

Mosio has been a vital part of our project’s design over the past two years. We have leaned greatly on their knowledgeable staff to help trouble shoot tech issues, as well as customize our daily text surveys. By design, our project’s text surveys are complex, and Mosio’s team was up for the challenge. We are deeply grateful for their expertise, and would highly recommend them to others.

Jennifer CopelandRegistered Nurse, Duke University Health System

Clients

We work with innovative research organizations embracing mobile technologies.

Automate your communications and super charge your studies!

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