Tailor messages and replies based on participant responses and activity. Inject custom data sets (%firstname%, %coordinatorname%, %studydetails%) into messages to personalize the participant experience.
Save Time and Improve Engagement with Automated Text Messages
Phone calls and emails are no longer effective for subject communications. Interactive text messaging from Mosio frees up staff time while leveraging mobile's most popular channel.
END VOICEMAIL “PHONE TAG”
Telephone culture is disappearing. With the number of robocalls, people are answering the phone less, especially when they don’t recognize the number.
STOP CHASING PARTICIPANTS
… and still losing them, which means spending even more time replacing them (and starting the whole process over from scratch).
REDUCE MANUAL DATA ENTRY
Get to your data analysis faster, by reducing the manual tasks typically required to receive it in a usable format.
ELIMINATE REPETITIVE TASKS
Repeating the same information for each participant, which could add up to hundreds or thousands of times… it’s not only mind-numbing, but also an expensive time suck.
The Future of Research Communications, Today
Communicate more efficiently and effectively on mobile's most popular channel: text messaging.
Reach participants on the device they don’t leave home without: their mobile phone. Boost response rates by making it easy and convenient for them to engage.
Use text messaging to collect data and communicate, one-to-many or one-to-one. Set up prepared messages and replies or respond individually.
Send survey questions, images, links, and even emojis. Participants can select a response from a multiple choice list, answer yes or no, send images, or start an interactive conversation with TextChat.
Get higher quality data faster
You'll Never Communicate the Same Way Again
Mosio is a messaging platform made for researchers. Once the system is configured, it takes less than 15 seconds to Enroll and Monitor a participant in the system, using our Storylines Module.
Storylines was made to provide you with “set it and forget it” automated communications in your studies, whether you’re collecting data, sending text-based interventions, or reminding study subjects to perform a task.
Experience Automated, Personalized Communications
Use “Set it and Forget it” automation to deliver messages and reminders. Timing can be calendar-based, time-based, or event-triggered. Set it up once and let it run.
Send follow-up questions, info, or reminders based on participant replies (or inaction). Automatically remind subjects to complete any desired task: finish a diary, take medicine, or attend appointments.
All the features you need to get the results you want
… And it’s more efficient and often costs less than doing the work manually
Mosio often pays for itself by saving on costs for:
More automation, less manual work, and fewer errors
Subjects use their own mobile phones, so they automatically know how it works.
…It also frees up valuable time for tasks that require your individual attention and specialized expertise.
Mosio makes your work much easier. The data quality is better. You can create personalized loops. You don’t have to spend as much time defending your data to other researchers. Because you have more important things to do.
6 Reasons More Researchers Choose Mosio
Helping you achieve study goals and improve your workflow processes are our top priorities.
Increase Engagement and Retention
Improve Data Collection and Adherence
Mosio has become a valuable asset in how I approach challenges with retention. In my capacity as a Project Director for a NIMH-funded project, Mosio’s integrated texting platform allowed me to increase retention rates by more than 30%. In addition to increasing retention, the platform is user friendly and downloadable to workable formats. Mosio was such a useful tool, I decided to utilize it while working for Baylor College of Medicine to increase retention for one of our research studies here. This is an amazing service and I intend to work with them for years to come.Timothy BrownMPH, Baylor College of Medicine
Mosio has been invaluable for communicating with our research subjects. We use it to recruit, schedule (and reschedule) appointments, collect survey responses, and to keep in touch with our subjects in between study visits. In an era when fewer and fewer people answer phone calls or check voicemail messages, Mosio’s text messaging services have saved us an enormous amount of time and effort in our clinical research studies. I can’t imagine running a study without it!Andrea G. Gillman, PhDResearch Program Manager, University of Pittsburgh School of Medicine
Mosio worked diligently to help us develop a two-way text platform that was customizable, user-friendly, and easily deployed to our research participants. We would highly recommend their support when developing culturally tailored adherence tools for hard to engage populations.Jennifer OlsonProject Director, Brown University School of Public Health
The Mosio platform has aided our company in bridging communication gaps between physicians and patients. The platform has consistently delivered reliable messaging to our target audience on a weekly basis. We have also found the staff to be very responsive and reliable.Liz HowarthUS HealthConnect
We had an amazing response with Mosio! The minute we sent the text, we would immediately get a lot of calls. It was not double, not, triple, but five times the response, even with less people contacted (compared to e-mail).Mazen ZariDirector of Operations, Johnson County Clinical Trials
Mosio has been an integral part of our success in our NIH-funded research project. The staff are knowledgeable and extremely helpful in assisting with the week-to-week intricacies of handling our data needs. The turnaround time for data requests is excellent! Mosio has set a new standard for service to researchers with their ability to reach target populations through their mobile software. I recommend Mosio to my colleagues.Richard CosbyDDI Endowed Professor, University of Kentucky College of Public Health
Mosio has been a vital part of our project’s design over the past two years. We have leaned greatly on their knowledgeable staff to help trouble shoot tech issues, as well as customize our daily text surveys. By design, our project’s text surveys are complex, and Mosio’s team was up for the challenge. We are deeply grateful for their expertise, and would highly recommend them to others.Jennifer CopelandRegistered Nurse, Duke University Health System