CUSTOMIZE MESSAGE FLOWS
Tailor messages and replies based on participant responses and activity. Inject custom data sets (%firstname%, %coordinatorname%, %studydetails%) into messages to personalize the participant experience.
Design and deploy text message surveys to collect data, feedback and assurance of patient involvement.
Telephone culture is disappearing. With the number of robocalls, people are answering the phone less, especially when they don’t recognize the number.
… and still losing them, which means spending even more time replacing them (and starting the whole process over from scratch).
Get to your data analysis faster, by reducing the manual tasks typically required to receive it in a usable format.
Repeating the same information for each participant, which could add up to hundreds or thousands of times… it’s not only mind-numbing, but also an expensive time suck.
Communicate more efficiently and effectively on mobile's most popular channel: text messaging.
Reach participants on the device they don’t leave home without: their mobile phone. Boost response rates by making it easy and convenient for them to engage.
Use text messaging to collect data and communicate, one-to-many or one-to-one. Set up prepared messages and replies or respond individually.
Send survey questions, images, links, and even emojis. Participants can select a response from a multiple choice list, answer yes or no, send images, or start an interactive conversation with TextChat.
Collect responses reliably in the format you need, directly from the source. Follow up automatically with unresponsive subjects to improve compliance.
Monitor responses and trends as they happen, so you can spot issues early and adjust quickly – export your data as often as you wish.
Use “Set it and Forget it” automation to deliver messages and reminders. Timing can be calendar-based, time-based, or event-triggered. Set it up once and let it run.
Send follow-up questions, info, or reminders based on participant replies (or inaction). Automatically remind subjects to complete any desired task: finish a diary, take medicine, or attend appointments.
More automation, less manual work, and fewer errors
Subjects use their own mobile phones, so they automatically know how it works.
Data isn’t manually entered – it’s collected directly from your participants and saved for you to export
Most follow-ups are sent automatically, not manually (they’re built in during setup)
Reminders are sent automatically, not manually (much easier and more reliable)
No longer needed (and no more delays waiting for mail to arrive)
Text messages can replace phone calls (faster than conversations and phone tag)
Most emails can be replaced with text messages (which are shorter so they’re easier to write)
No longer needed (good for the planet and your budget, a clear win-win)
Spend less time tracking people down (and lose fewer of them) by staying in closer touch on the device they always have with them
Mosio makes your work much easier. The data quality is better. You can create personalized loops. You don’t have to spend as much time defending your data to other researchers. Because you have more important things to do.
Text messaging is the most popular communication channel, with 90% of messages opened and read within 3 minutes. Mosio enables researchers to engage study subjects through two-way communications, alerts, and data collection methods accessible on all mobile phones.
Study volunteers have a variety of reasons why they participate in research. Mosio gives you the tools to provide incentives, motivational messages or add gamification elements to your study, making it a more engaging and enjoyable experience, and minimizing dropout.
Successful research requires efficient two-way communications between participants and study staff. Our software was designed with you and your subjects in mind, enabling timely text message alerts, reminders, or SMS surveys that can be received and responded to efficiently.
Mosio enables you to design and deploy text message surveys accessible to every participant with no mobile apps to download. Automated nudge and completion reminders help ensure you get your data in a timely manner. Integrate seamlessly with REDCap or other EDC software.
Integrate seamlessly into the busy lives of study volunteers and keep appointments on track. Our appointment reminders can be personalized while maintaining privacy and alert study coordinators in real-time when cancellations occur so they can be rescheduled asap.
Automated reminders for medication or study activity adherence is step one. The system asks for confirmation, providing data that can be monitored by research staff to ensure timely adherence. Our dashboard provides study staff with visibility so they can intervene if necessary.
Mosio has become a valuable asset in how I approach challenges with retention. In my capacity as a Project Director for a NIMH-funded project, Mosio’s integrated texting platform allowed me to increase retention rates by more than 30%. In addition to increasing retention, the platform is user friendly and downloadable to workable formats. Mosio was such a useful tool, I decided to utilize it while working for Baylor College of Medicine to increase retention for one of our research studies here. This is an amazing service and I intend to work with them for years to come.Timothy BrownMPH, Baylor College of Medicine
Mosio has been invaluable for communicating with our research subjects. We use it to recruit, schedule (and reschedule) appointments, collect survey responses, and to keep in touch with our subjects in between study visits. In an era when fewer and fewer people answer phone calls or check voicemail messages, Mosio’s text messaging services have saved us an enormous amount of time and effort in our clinical research studies. I can’t imagine running a study without it!Andrea G. Gillman, PhDResearch Program Manager, University of Pittsburgh School of Medicine
Mosio worked diligently to help us develop a two-way text platform that was customizable, user-friendly, and easily deployed to our research participants. We would highly recommend their support when developing culturally tailored adherence tools for hard to engage populations.Jennifer OlsonProject Director, Brown University School of Public Health
The Mosio platform has aided our company in bridging communication gaps between physicians and patients. The platform has consistently delivered reliable messaging to our target audience on a weekly basis. We have also found the staff to be very responsive and reliable.Liz HowarthUS HealthConnect
We had an amazing response with Mosio! The minute we sent the text, we would immediately get a lot of calls. It was not double, not, triple, but five times the response, even with less people contacted (compared to e-mail).Mazen ZariDirector of Operations, Johnson County Clinical Trials
Mosio has been an integral part of our success in our NIH-funded research project. The staff are knowledgeable and extremely helpful in assisting with the week-to-week intricacies of handling our data needs. The turnaround time for data requests is excellent! Mosio has set a new standard for service to researchers with their ability to reach target populations through their mobile software. I recommend Mosio to my colleagues.Richard CosbyDDI Endowed Professor, University of Kentucky College of Public Health
Mosio has been a vital part of our project’s design over the past two years. We have leaned greatly on their knowledgeable staff to help trouble shoot tech issues, as well as customize our daily text surveys. By design, our project’s text surveys are complex, and Mosio’s team was up for the challenge. We are deeply grateful for their expertise, and would highly recommend them to others.Jennifer CopelandRegistered Nurse, Duke University Health System