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This training video will take you through the set up process and cover everything you need to get started. Time is your best teacher, but watching these will give you a head start to expert status. Learn how to set up your account, receive questions from the audience and post to our text to screen template.
TextChat
Interactive, two-way text messaging between staff and patrons.
Patrons use text messaging on their mobile phones the same way they do friends and family.
Staff use Mosio’s secure, web-based software to receive and respond to messages.
Patrons can respond to Alerts and open up a TextChat conversation.
These training videos will take you through the set up process and cover almost everything you need to get started. Time is your best teacher, but watching these will give you a head start to expert status. Login to Mosio
Step 1: Setting Up Text for Instructions, Auto-Responders and Answer Templates
How to set up your Text for Instructions, Custom Auto-Responders and Answer Templates (Canned Responses) in your Mosio account.
Step 2: Microboard Settings and How Users Text You
How to update your Microboard and Login settings. Notifications, timezone, profile set up and how users text you.
Step 3: Receive + Respond to Text Messages from Customers, Employees, Audiences
Respond to Incoming Text Messages: Two Way TextChat – Text Messaging Software
Step 4: QuickSend – Start a TextChat
How to send a one-time text message to a single user that they can be replied to in a conversational format.
Step 5: SMS Alerts Lists – Text Message Alerts, Reminders and Announcements
Build an SMS List of subscribers. Schedule text message reminders and alerts in real-time or in the future. Users can respond to alerts and being two-way text messaging “textchat” with you, creating an excellent interactive mobile experience. See Contacts Manager below for more information on managing your contacts.