Text Messaging for Helplines, Hotlines & Crisis Centers

Offer assistance anywhere it's needed.

Text messaging provides the biggest opportunity to reach people on the mobile channel they use the most.

Public service organizations use Mosio's secure, anonymous text messaging software so helpline support staff can use a computer to communicate live with individuals in need.

Helplines and Hotlines via Text Messaging

The Advantages of Mosio

  • Anonymous and confidential.
  • Reach more individuals and reduce phone call costs.
  • Increased productivity.
  • No hardware. No software. No phone required.
  • Simple and accessible anywhere.


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Wherever the Need

Whether your organization offers a general information helpline or a dedicated crisis hotline, Mosio provides a simple, yet comprehensive solution to seamlessly add text messaging to your support services.

View Examples:

Scarleteen Text ICYC - Denver Teen Pregnancy Prevention Partnership Oil Spill Distress Helpline Quit Smoking Hotline

Case Study: Text Scarleteen

Take a Tour

Text messaging is a private, personal and reliable support services tool.

How it Works

People in need of support text questions from their mobile phones to your organization. Your information specialists respond via a website interface, providing real-time 2-way conversations. Visit the tour page for more information.

Mosio is an easy-to-use messaging software with all of the features necessary to collaborate, customize and manage live and automated 2-way text messaging communications.

Always On

Your staff respond live during regular hours, and automated responses can be scheduled by day of week and time of day to stay connected 24x7x365.

Example Uses

  • Health Education Information Lines
  • STD, HIV/AIDS and Sex Education Services
  • Crisis and Intervention Hotlines
  • Teen and Family Services
  • Alcohol and Substance Abuse Counseling
  • Pregnancy Planning and Assistance Services

See TextChat Plans and Pricing
Sign up for a free 14 day trial