Assist patrons more efficiently, whether they are online or on-the-go.
Streamline Patron Support
Mosio has morphed Text a Librarian into an all-in-one support tool for libraries, expanding the customer service digital footprint of libraries to mobile phones, tablets and PCs. Mosio enables libraries to respond to patron queries across multiple channels from websites, blogs and electronic resources from a single location.
Any Device, All Screens
This increased accessibility is essential to meet the needs of today’s increasingly mobile patrons who expect to be able to ask their questions from their device of choice, in the format that they prefer, and at their point of need.
Easy Integration with Your Digital Properties
Implementation is simple, with copy and paste support tabs/widget code for library websites, blogs and popular library online resources. Plugins and apps are available for Drupal, Joomla!, WordPress and Facebook.