2. Cost Effective – Each IM, SMS, and other web-based interaction costs 1/10th that of Interactive Voice Response (IVR) and 1/100th that of a live agent transaction.
3. Keep Confidentiality – Given their personal and mobile nature, the average mobile phone rarely leaves the sight of the owner. It has been reported that over 99% of all text messages are read by the recipient themselves. More expensive smartphones are even more likely to be guarded and come with security measures to lock the device or increase the chance of recovery should it be lost or stolen.
4. Ubiquitous – Over 560 billion text messages are sent every month, worldwide.
Cognitive-Behavioral Therapy, or CBT, is a highly effective therapy used to treat or alleviate everything from smoking cessation to anxiety disorders. Recent research has investigated how mobile phones could be utilized in CBT with some very promising observations.
A community health center incorporated mobile phones as part of a 12 week anti-obesity weight loss program by sending weekly SMS messages about diet, exercise, and behavior modification. About half the participants completed the program and of those, over two-thirds had a reduction in waist circumference.
One study set out to use a mobile app to deliver a computerized CBT program for depression without accompanying therapy and minimal instruction. The researchers had success with almost 2 out of 3 participants completing the program and experiencing significant benefits with their depression both at completion and 3-months following the end of the program.
Still yet another study including SMS messages as part of a CBT program confirmed that the use of mobile phones is practical for low-income individuals. Furthermore, the study also received optimistic feedback about the SMS messages that suggested an improvement in self-efficacy. The text portion was so successful that some patients specifically requested to not be removed from the messages and after completion of the program, a few patients asked to keep receiving the SMS messages.
A review of multiple studies using mobile phones described them as “an ideal treatment augmentation/delivery device” due to their numerous benefits like familiarity, ease of use, and widespread popularity. Other benefits include delivering coping statements, sending recommendations for care, near real-time monitoring, prompting homework completion, and even increasing therapeutic alliance through the perception that the practitioner is more supportive by being easily contacted.
Given the broad utility of both CBT and mobile phones, it is very encouraging to see that research is finding many advantages in using mobile texting and applications to enhance CBT to both the benefit of both patients and practitioners.
Text messaging is always something many believe to be a private matter, and with a new system put in place by Watsonville police, crime-stoppers have managed to take advantage of that line of privacy. Text messages will go through a third party system and then arrive to any police officers on patrol. This new line can be quickly used to give tips to police about new crime they may miss out on, or just to notify the police that something isn’t quite right. We believe that thanks to the high speed nature of texting, this could become a very handy tool.
Text messages help Watsonville police gather anonymous tips
We all need to call the cab from time to time, but this article is the first to make us realize that there really isn’t any other form of public transport that offers this quick ‘order of service.’ A business in India hopes to change this by allowing train passengers to book for tickets before the train’s arrival. It’s easy to imagine that this could make travel by train a whole lot smoother and more convenient for both those working for the train and the passengers. We really hope we see a similar service being adopted worldwide.
An article by Michal Tsur on huffingtonpost points out some very valid arguments about why virtual conferences can be very positive for everybody involved. Typically conferences can be expensive and difficult to arrange, but with the power of the web, a virtual conference could take place anywhere, at any time. We think that it’s pretty exciting to be able to inspire, discuss and theorize with a huge group of people even if nobody is physically sharing one space. Perhaps we’ll see some interesting start-ups to support virtual conferencing in the future.
7 Reasons Virtual Conferences Will Transform Industries Worldwide
If more than two-thirds of event professionals are saying that online attendance is growing, it’s pretty clear to see that not only do the event holders benefit from virtual conferences, but many others can benefit as well. Once again, it’s amazing to be able to harness the power of the web to build bridges between people and allow anybody with internet access to get involved with whatever they feel passionate about. We’re really excited to see what the future of the internet brings us.
This is certainly exciting news. Dr Sajid Hakim, head of the cardiology department at Indus hospital has described what many are starting to call the first “paperless hospital” The Karachi-based hospital has integrated mobile right into the heart of the doctors’ daily work routines, and doctors will now be able to see important information about patients even if they’re not in the hospital at the time. It’s always nice to see technology being used to help save lives, and this hospital, that is primarily run on donations, has created a very heart warming story for itself.
The new age of cardiology: Heartbeats turn digital at country’s first paperless hospital
If you’ve ever wondered how important a role smartphones and wearable fitness gear could play in the world of health, this article certainly explains it well. A lot of patients are using gear like FitBrit or smartphone apps to keep healthy, and doctors would be smart to integrate their own advice and reach out to patients through these devices. Smartphones in particular now play a huge part in our lives, and if you are like many other smartphone owners, it’d be rare to see you without your smartphone close to you or on your person.
There are applications out there that take use of a smartphone’s GPS capability and turn it into a clever marketing tool. Apps such as Foursquare are ‘social location apps’ that encourage users to check-in to locations on their arrival. Doing so could net the user of Foursquare a special bonus for the place they’ve arrived at such as a voucher or coupon code. By arriving at destinations, a user would also be sharing their check-in with all of their friends on Facebook and Twitter, making Foursquare a perfect tool for reaching out to new people.
Planning an Event? Use Digital Technology to Make It That Much Better
Event planning can be a whole lot easier when using digital technology to help you with some event-planning tasks. You can create a buzz both online and offline, and offer a more interactive induction to those potentially interested in attending your event. This article points out some really neat ways to make the most of digital technology in the event planning process, and if you’re an event planner, some of them could really speed things up or improve things for you.
Smartphone apps automating customer care work with analytics, reducing workload on staff
Because of the connectedness of smartphone technology, it becomes extremely easy to send, share and view files across large groups of people when everybody has a smartphone in their hand. Enterprises in India are taking advantage of this by offering statistics and information straight to staff smartphones, allowing members of a company to quickly check information whilst doing other tasks. This is helpful for many different areas of business, but this article seems to highlight the potential benefits for jobs in customer service and support.
California goes mobile to educate farm workers on pesticide safety
A system in California has been put in place to help farmers ensure they are safely tending to their crops by providing educational videos readily available on smartphones to teach them about the dangers of mistreating pesticide and the plants they are growing. This system first started by offering farmers with text messages to help them do farming the right way, but this new video approach will help those who prefer to watch instead of read, and is also available in multiple languages to help with farmers who do not speak decent English.
mHealth doesn’t have to be all about radical new technology and brand new shiny smartphones. Something as simple as a text message that can be sent to a cheap mobile phone could be considered mHealth, and a text messaging mHealth campaign in Southland and Otago is already on a roll. Those using the service can receive text messages about appointments with general practitioners and can also receive other important information about any medicine or health routines they may need to follow.
Hospital offers parents digital updates on their preemies
Being a first-time parent can be a very demanding experience, and many parents of new born babies often take the leverage of their shoulders by discussing their baby’s health with a doctor. This can be helpful for a parent but it is sometimes inconvenient for doctors and any other patients they may have. A new technology has been made to ensure that parents can get the information they need about their baby’s healthy digitally to help ease the pressure on both the new mother and father and the doctor.
If you are planning an event, being able to make your event mobile friendly will help to build interest, make things easier for those attending the event, and help to leave a mark after the event has finished. Mobile and smartphones are now such a large part of our lives that having something ready and optimized for mobile is like having that something readily available in another language. This article points out 9 tips to make your event more mobile optimized and how it can help.
It’s easy to create a gathering and then simply talk about something at an event and have a traditional questions and answers session at the end, but if you want to make your event truly interactive, there is a lot of technology out there to help. Both mobile and other digital platforms can be used to truly make your event special, and it can help to make a mark in your attendees minds that they won’t forget. We think this is a great article to help point out some technology ideas that could help spark some inspiration for your own event.
As mhealth emerges, there is no doubt that we’ll hit a few snags that may cause issues and problems along the way, but there is also no doubt that mhealth could prove to be a very handy tool for our every day lives. A group of doctors have developed a free mobile app called iTriage that helps patients to keep an eye on their own health conditions and check in with doctors for any help they may need. Doctors can offer advice on a patients health via the app, giving communication between both a patient and a doctor even when neither are in a medical facility.
Mobile Healthcare Technology Making It Easier For Patients and Physicians
A new app allows you to monitor your own blood pressure with a piece of equipment that can be bought for just $89. You’ll be able to make a report of your health with your blood pressure included and then send it straight to your physician who can then check for any signs of health issues and then send another report straight back to you. This allows for a quick method of communication between a patient and a physician and will help to make sure everybody can keep track of their health with ease.
A new texting program gives tips and information for new upcoming mothers to ensure that they have the best start they need to looking after their first baby. It can be a daunting process, and any help that a mother can get is often needed. The new texting program aims to provide three text messages a week to mothers in New Mexico in the attempt to help mothers keep an eye on the health of themselves and their babies. The texts are also sent out for free, which is always a great thing.
Social Media, Texting Best Ways to Talk to Young People About Mental Illness
Mental health is an issue that in our opinion needs to be discussed with young people more often so that they understand why they may be feeling a certain way when growing up and why they should be considerate of others that may be feeling a certain way as well. It is not often easy to teach young people about certain topics when their minds are often elsewhere, but it seems the best way to communicate about topics such as mental health is through what young people know best- texting and social media platforms.
Mobile Technology Meetings & Events: The Perfect Partnership
If you’re interested in the statistics in relation to mobile phone usage and events, this article will help to shed some light. You may be surprised to find out that smart phone usage now beats traditional cell phone usage by a long shot, and 66% of businesses uses mobile in some way for marketing reasons. When planning an event, mobile is more important than it has ever been, and after reading through this it’s quite clear that there are many reasons why.
Gesture Technology: What It is and How to Use It at Your Next Event
Gesture technology is being used everywhere these days. Swiping on your phone to open a file or change screen is known as a form of gesture recognition technology, just like swiping your arms or jumping at your kinect whilst playing an Xbox game with your family. Whilst there are a lot of novel ways to make use of gesture technology, there are some more advantageous ways out there and some could become handy at your next event. A few examples are shown in this article on just how gesture technology could be used to make events even more interesting.
Mobile phone health schemes ‘could save Europe €200 billion’
Not only can mhealth be convenient for both patients and doctors, but it could also prove to be very cost worthy too. This article by the Telegraph states that mobile phone health schemes could save Europe 200 billion euros. The savings are for many reasons but one of the major contributors is because of the ability to shorten the amount of doctors needed within the workplace by allowing patients to keep track of their own health and communicate with doctors outside of medical facilities. This is especially important for the elderly that previously would need to make multiple trips to the doctors to keep an eye on their health.
Hmm, you do look ill. I prescribe a good dose of mobile data
If everybody were to use mobile health applications to help keep track of their own health and fitness, doctors across the world would easily be able to keep track and monitor data on the human race’s overall health, causes for health conditions, and treatments that are most effective. Patients could also benefit from this data by being able to make the most out of the treatments available by knowing exactly what others with similar health conditions do to keep healthy.
Digital Way to Share STD Status Now Available in LAUSD
A new service has been created to help sexually active people have safe sex. Users of the service will be able to share with one another their own status in regards to sexually transmitted diseases straight from their mobile with the tap of a button. This service has been mainly targeted at young people who may not yet understand the importance of having safe sex. By using smartphones to share this information with one another, young people will feel right at home.
Service lets kids report bullying via text message
Bullying is never a nice thing to experience, and many helplines out there are available to help those in need of help. A new service will allow children to quietly report to school officials if they are being bullied or if they’ve witnessed bullying themselves through the use of their own cell phones. Kids will be able to text a number for free to alert teachers about any bullying occurring. We think this is a great step to take as children at school can often feel pressured and too scared to make contact with an adult in person.
The Latest Technology for Visually Stunning Outdoor Events
Although technology and electronics has become a true gem when indoors, the story can often be changed when facing the outside world. For example, screens from smartphones or laptops are plenty of times harder to see in direct sunlight than they are inside, and weather like rain or wind can damage or hinder electronics, and this can be incredibly frustrating when you’re relying on technology for an event but would prefer to showcase it outdoors. This article points out an interesting case study that was done to help eventholders work their way round traditional outdoor environments such as the wind.
The smartphone has become one of man’s most personal possessions, and because of that, many of us carry a smartphone close to us almost every minute of the day. This huge connection we have with our smartphones is starting to open up a lot of new routes for many different industries, and because of the vast amount of information being sent and received with our smartphones, they also make for an amazing place to track and monitor data and information. This can be especially useful at events and gatherings as this post points out.