Tag: customer service

Interactive text messaging software enabling you to communicate, engage, and collect data more efficiently.

Text Messaging News: Beginning today, just text for train ticket, Aid Workers Turn to Text Messaging to Improve Food Aid Delivery to Refugees in the Western Sahara, Text Messaging Remains Vital to Businesses: Survey

Text messaging is always something many believe to be a private matter, and with a new system put in place by Watsonville police, crime-stoppers have managed to take advantage of that line of privacy. Text messages will go through a third party system and then arrive to any police officers on patrol. This new line…
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Events and Conferences News: 7 Reasons Virtual Conferences Will Transform Industries Worldwide, Planners encouraged to embrace event technology, Meeting room of the future survey: 59% indicate that the meeting room will go fully digital by 2014

An article by Michal Tsur on huffingtonpost points out some very valid arguments about why virtual conferences can be very positive for everybody involved. Typically conferences can be expensive and difficult to arrange, but with the power of the web, a virtual conference could take place anywhere, at any time. We think that it’s pretty…
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Mobile Health News: Patients open to app prescriptions, The new age of cardiology: Heartbeats turn digital at country’s first paperless hospital, Mobile broadband revolutionizing how doctors save lives

This is certainly exciting news. Dr Sajid Hakim, head of the cardiology department at Indus hospital has described what many are starting to call the first “paperless hospital” The Karachi-based hospital has integrated mobile right into the heart of the doctors’ daily work routines, and doctors will now be able to see important information about…
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Events and Conferences News: Digital Attendee Herding, Social Media Connections: The Rise of Virtual Courses, PCMA Education Conference: The Future of Meetings and Events

Digital Attendee Herding There are applications out there that take use of a smartphone’s GPS capability and turn it into a clever marketing tool. Apps such as Foursquare are ‘social location apps’ that encourage users to check-in to locations on their arrival. Doing so could net the user of Foursquare a special bonus for the…
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Text Messaging News: How to Improve Post-Sales Support through Mobile, Healthy heart a smartphone away, How smartphones are making customer care hi-tech

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Smartphone apps automating customer care work with analytics, reducing workload on staff Because of the connectedness of smartphone technology, it becomes extremely easy to send, share and view files across large groups of people when everybody has a smartphone in their hand. Enterprises in India are taking advantage of this by offering statistics and information…
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Text Messaging News: Health reminders by text, Emergency text messages a click away after city implements system, Hospital offers parents digital updates on their preemies

Emergency text messages a click away after city implements system

Health reminders by text mHealth doesn’t have to be all about radical new technology and brand new shiny smartphones. Something as simple as a text message that can be sent to a cheap mobile phone could be considered mHealth, and a text messaging mHealth campaign in Southland and Otago is already on a roll. Those…
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Events and Conferences News: 9 Tips to Make Your Event Mobile-Friendly, Technology that Creates an Interactive Experience, Technology streamlining the planning, staging of large meetings

9 Tips to Make Your Event Mobile-Friendly If you are planning an event, being able to make your event mobile friendly will help to build interest, make things easier for those attending the event, and help to leave a mark after the event has finished. Mobile and smartphones are now such a large part of…
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Mobile Health News: Making It Easier For Patients and Physicians, ECG into your mobile, Health App Lets Doctors Offer Advice Via Mobile

Health App Lets Doctors Offer Advice Via Mobile As mhealth emerges, there is no doubt that we’ll hit a few snags that may cause issues and problems along the way, but there is also no doubt that mhealth could prove to be a very handy tool for our every day lives. A group of doctors…
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Text Messaging News: Texting program targets new moms, Health messages to be sent via cellphone, LAUSD Students Share HIV/STD Statuses Via Text Message

Texting program targets new moms A new texting program gives tips and information for new upcoming mothers to ensure that they have the best start they need to looking after their first baby. It can be a daunting process, and any help that a mother can get is often needed. The new texting program aims…
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Events and Conferences News: Top Tech Tips for Meetings and Events, Mobile Technology & Events: The Perfect Partnership, Church House AV survey finds events are getting more interactive

Mobile Technology Meetings & Events: The Perfect Partnership If you’re interested in the statistics in relation to mobile phone usage and events, this article will help to shed some light. You may be surprised to find out that smart phone usage now beats traditional cell phone usage by a long shot, and 66% of businesses…
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mHealth News: Mobile phone health schemes ‘could save Europe €200 billion’, EHRs could use an infusion of mobile technology, Canadians eager for more virtual, mobile healthcare solutions

Apps like Bant (shown above), a free app under development by the University Health Network in Toronto, allow Type 1 diabetes patients monitor their blood sugar levels to help manage their condition.

Mobile phone health schemes ‘could save Europe €200 billion’ Not only can mhealth be convenient for both patients and doctors, but it could also prove to be very cost worthy too. This article by the Telegraph states that mobile phone health schemes could save Europe 200 billion euros. The savings are for many reasons but…
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Text Messaging News: Texting service for expecting moms, Digital Way to Share STD Status Now Available in LAUSD, Service lets kids report bullying via text message

Photo©Reuters

Digital Way to Share STD Status Now Available in LAUSD A new service has been created to help sexually active people have safe sex. Users of the service will be able to share with one another their own status in regards to sexually transmitted diseases straight from their mobile with the tap of a button.…
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Events and Conferences News: A New Tech Resource for the Events Industry, The Latest Technology for Visually Stunning Outdoor Events, Top predictions for the Event App Industry

The Latest Technology for Visually Stunning Outdoor Events  Although technology and electronics has become a true gem when indoors, the story can often be changed when facing the outside world. For example, screens from smartphones or laptops are plenty of times harder to see in direct sunlight than they are inside, and weather like rain…
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Mobile Health News: Mobile health helps aphasia patients get long term care, Get a Physical Exam via Smartphone, Technology Makes Way for Change in Children’s Health Care

Technology Makes Way for Change in Children’s Health Care When you have a certain condition that only a specific doctor can deal with, you may find yourself traveling miles regularly to maintain checkups and when this involves your child or other loved ones it can be very inconvenient and unsettling for everybody involved. Of course,…
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Text Messaging News: Flying by Text Message? OMG!, Kalamazoo-area smart phone users warned of tornado threat, Counselling via text messages

Kalamazoo-area smart phone users warned of tornado threat, whether or not they asked to be Whilst technology is growing to better predict upcoming natural disasters, for many people there’s often not a warning before something actually happens. One solution to this problem is to send out a message to everybody in the area as soon…
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