Category: Text Messaging for Customer Service

Interactive text messaging software enabling you to communicate, engage, and collect data more efficiently.

Video Guide: Setting up Text Message Alerts | Send a Text from Your Computer | SMS Notifications

VIDEO GUIDE: Setting up Text Message Alerts This video shows how simple it is to instruct your users to opt-in for text message alerts. It also shows you how you can schedule SMS alerts in real time or the future to your audience who have opted in. If you’re looking to send news text alerts…
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Mosio Announces the Launch of Clinicoin, the Largest Cryptocurrency-based Health and Wellness Community in the World

Health and Wellness SEATTLE — (Business Wire) — Mosio, Inc., the company providing two-way mobile messaging solutions for healthcare and clinical research, announces today the launch of Clinicoin, a “superapp” platform for healthcare. Clinicoin is the first blockchain platform focused on building a global health and wellness community. The platform gives users the necessary mobile tools…
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Clinicoin featured in Business Insider

We’re thrilled to have been featured in Business Insider. Read the coverage below. HEALTH CHAT APP LAUNCHES BLOCKCHAIN POWERED HEALTH PLATFORM: On Thursday, Mosio, a health messaging app that connects patients and doctors, launched Clinicoin, a blockchain-powered platform aimed at encouraging users to engage in healthy behavior. Users are rewarded with Clinicoin’s in-app cryptocurrency, called CLIN tokens, for…
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Surveys via Text Messaging = Increased Truthfulness

Surveys via Text Messaging = Increased Truthfulness Everyone is texting. With their friends, family, coworkers, and businesses. It’s officially a comfortable communication method, used more than voice calls for the average American mobile user. But did you know it can actually help provide you with more truthful information when conducting surveys? During elections, we hear…
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Mosio’s True Two-Way Text Messaging™ Coverage | 27 Countries and Counting

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Mosio’s True Two-Way Text Messaging™ Coverage What is True Two-Way Text Messaging™? Many mobile messaging companies claim that they have global text messaging capabilities. While it may be technically accurate, in many cases it requires the end user to text to a UK long code, incurring international text messaging fees, not the best user experience,…
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Text Messaging News: Beginning today, just text for train ticket, Aid Workers Turn to Text Messaging to Improve Food Aid Delivery to Refugees in the Western Sahara, Text Messaging Remains Vital to Businesses: Survey

Text messaging is always something many believe to be a private matter, and with a new system put in place by Watsonville police, crime-stoppers have managed to take advantage of that line of privacy. Text messages will go through a third party system and then arrive to any police officers on patrol. This new line…
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Mobile Health News: Patients open to app prescriptions, The new age of cardiology: Heartbeats turn digital at country’s first paperless hospital, Mobile broadband revolutionizing how doctors save lives

This is certainly exciting news. Dr Sajid Hakim, head of the cardiology department at Indus hospital has described what many are starting to call the first “paperless hospital” The Karachi-based hospital has integrated mobile right into the heart of the doctors’ daily work routines, and doctors will now be able to see important information about…
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Text Messaging News: How to Improve Post-Sales Support through Mobile, Healthy heart a smartphone away, How smartphones are making customer care hi-tech

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Smartphone apps automating customer care work with analytics, reducing workload on staff Because of the connectedness of smartphone technology, it becomes extremely easy to send, share and view files across large groups of people when everybody has a smartphone in their hand. Enterprises in India are taking advantage of this by offering statistics and information…
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mHealth News: Us smartphone users eager for more mobile health technology: poll, Canadian Hospital Launches Mobile Health App for Veterans with OSIs, Carolinas HealthCare adds mobile app for employees

A new poll finds that the demand for mobile health technology in the US outpaces the supply.

Us smartphone users eager for more mobile health technology: poll You may think that mhealth is a tech fad that will soon become a dying trend, but many people think that there is a lot of potential lying within mobile health technologies. In fact, the majority of Americans quizzed in a poll are extremely eager to be…
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Text Messaging News: Health reminders by text, Emergency text messages a click away after city implements system, Hospital offers parents digital updates on their preemies

Emergency text messages a click away after city implements system

Health reminders by text mHealth doesn’t have to be all about radical new technology and brand new shiny smartphones. Something as simple as a text message that can be sent to a cheap mobile phone could be considered mHealth, and a text messaging mHealth campaign in Southland and Otago is already on a roll. Those…
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Mobile Health News: Making It Easier For Patients and Physicians, ECG into your mobile, Health App Lets Doctors Offer Advice Via Mobile

Health App Lets Doctors Offer Advice Via Mobile As mhealth emerges, there is no doubt that we’ll hit a few snags that may cause issues and problems along the way, but there is also no doubt that mhealth could prove to be a very handy tool for our every day lives. A group of doctors…
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Text Messaging News: Texting program targets new moms, Health messages to be sent via cellphone, LAUSD Students Share HIV/STD Statuses Via Text Message

Texting program targets new moms A new texting program gives tips and information for new upcoming mothers to ensure that they have the best start they need to looking after their first baby. It can be a daunting process, and any help that a mother can get is often needed. The new texting program aims…
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mHealth News: Mobile phone health schemes ‘could save Europe €200 billion’, EHRs could use an infusion of mobile technology, Canadians eager for more virtual, mobile healthcare solutions

Apps like Bant (shown above), a free app under development by the University Health Network in Toronto, allow Type 1 diabetes patients monitor their blood sugar levels to help manage their condition.

Mobile phone health schemes ‘could save Europe €200 billion’ Not only can mhealth be convenient for both patients and doctors, but it could also prove to be very cost worthy too. This article by the Telegraph states that mobile phone health schemes could save Europe 200 billion euros. The savings are for many reasons but…
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Text Messaging News: Texting service for expecting moms, Digital Way to Share STD Status Now Available in LAUSD, Service lets kids report bullying via text message

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Digital Way to Share STD Status Now Available in LAUSD A new service has been created to help sexually active people have safe sex. Users of the service will be able to share with one another their own status in regards to sexually transmitted diseases straight from their mobile with the tap of a button.…
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Text Messaging News: Flying by Text Message? OMG!, Kalamazoo-area smart phone users warned of tornado threat, Counselling via text messages

Kalamazoo-area smart phone users warned of tornado threat, whether or not they asked to be Whilst technology is growing to better predict upcoming natural disasters, for many people there’s often not a warning before something actually happens. One solution to this problem is to send out a message to everybody in the area as soon…
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