Clinicoin featured in Business Insider

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HEALTH CHAT APP LAUNCHES BLOCKCHAIN POWERED HEALTH PLATFORM: On Thursday, Mosio, a health messaging app that connects patients and doctors, launched Clinicoin, a blockchain-powered platform aimed at encouraging users to engage in healthy behavior. Users are rewarded with Clinicoin’s in-app cryptocurrency, called CLIN tokens, for completing healthy tasks, adhering to their medication regimen, or participating in clinical research. CLIN can then be used to make in-app purchases for things like active-wear, water bottles, and additional services, such as a chatbot that reminds users to take their medication.

“The blockchain offers a way for providers, practitioners, and researchers to confirm compliance and incentivize patients to be more involved in the healthcare process, improving engagement while reducing the costs associated with non-adherence.”

This gamification of consumer-driven healthcare could help to increase adherence to behaviors that positively affect patient health. More so, the use of blockchain technology — a digital ledger — could help improve transparency and drive collaborations within the healthcare industry. “The blockchain offers a way for providers, practitioners, and researchers to confirm compliance and incentivize patients to be more involved in the healthcare process, improving engagement while reducing the costs associated with non-adherence,” Mosio CEO Noel Chandler told Business Insider Intelligence. Read the original post here.


The Clinicoin Token Sale starts on February 21, 2018. You can earn 500 free CLIN by registering early.

Join us on Telegram to ask questions and stay updated with announcements. We’re also on TwitterFacebook, and Instagram, so connect with the community!

Text Messaging News: Texting for better health, Tips to be taken via text, Text reminders help seniors improve medication adherence

Tips to be taken via text

If you live in Monmouth and want to lend a helping hand to your community you can now text in to the County Sheriff and “tip” them of anything you may think seems a little dodgy in your area. Although the Monmouth police department still advises to call 911 when involved in a crime in progress, you can text to report less serious crimes and advise police officers about anything you may think needs checking. Whether someone has stolen your bike, or there’s an argument over the road that sounds a little too aggressive, you can text in anonymously and your tip will be sent to a computer at the police department.

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Whatever way you look at it, texting can build business

Although Txting lyk ths isn’t going to help your business anytime soon, being able to text within your business to those working with you can help speed things up around the office. Whether you need someone to bring up your coffee from downstairs, or need to quickly relay some information to another colleague, using SMS is a sure-fire way to get your message across as soon as possible. The cost is also a whole lot cheaper than many other forms of communication, and there are even plenty of free IM alternatives designed for smartphone too.

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Texting for better health

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Text reminders help seniors improve medication adherence

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Emergency? In Fairfax, There’s a Text for That

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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Text Messaging News: Virgin America encourages passenger flirting with seat-to-seat texting, Have Anxiety? There’s an App for That, Mobile customers using online self-service more satisfied

Teenage girls using cell phones

Have Anxiety? There’s an App for That

Mental illnesses like anxiety can be hard to deal with- they can affect us all, but when walking past someone with such a mental illness, it’s very hard to spot in someone, and because of this many people don’t understand when someone may be depressed or suffering from anxiety. This can be a troublesome experience and can often leave you feeling along. Luckily, just like there is an app for many other things on this Earth, there is now an app for that. The app provides tips and hints for sufferers of anxiety to go with their day and to cope with the anxiety that they have to live with. It provides a source of help for people that may not have the courage to seek it within real individuals and could hopefully help out a lot of lives.

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Texas Urology Clinics Save Time with Vital Interaction

A new system in Texas allows doctors to easily send out texts and emails to patients whenever they may need to reschedule an appointment. This will help both doctors and patients to avoid missing out on appointments and to help them reschedule a time that is suitable for both of them as quickly as possible. It can be a pain waiting for a doctor when you need one, and this new system will lessen the workload for doctors and should allow them to better reschedule meetings with their patients.

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Mobile customers using online self-service more satisfied

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Virgin America encourages passenger flirting with seat-to-seat texting

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Mobile phones will help advertisers give consumers what they want, where they want it

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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Expert Q&A: Text Messaging in Dry Cleaning and Laundry Delivery Services (Arik Levy, Laundry Locker)

Arik Levy, Dry Cleaning and Laundry Delivery Services

Tell us a little bit about yourself and how you came up with the idea for Laundry Locker.
Having a professional job and working many hours, the inability to get my dry cleaning and wash & fold done used to drive me crazy.  With a background in operations and technology I knew there had to be a better way.  In 2005 I came up with an ultra-convenient locker based service model that would allow people to drop off and pickup their dry cleaning on their schedule, at their convenience, 24 hours a day, 7 days a week.

This service is called Laundry Locker® and we are changing the way the world does laundry!  We have quickly become the largest cleaner in San Francisco with service in over 150 apartment buildings, numerous parking lots and office buildings, as well as 6 always open, self-service retail stores.

* You implemented technology in a pretty cool way at Laundry Locker. Tell us about it and how it helps customers.
Technology is fundamental to Laundry Locker®’s success.  As a self-service business, it is imperative that we build trust with our customers.  Our custom built, industry leading technology, gives us the ability to track every garment from the second an order is picked up to the time it is delivered.  This ensures consistent, reliable service and we open up much of our data to our customers to give them the visibility into what we see.  We provide full transparency including pictures of every single item and the ability for customers to mark up the pictures to let us know about issues with their garments.  This is an industry where customers are craving technology; they just don’t know it because it doesn’t exist.  Not only does the technology that we use improve the customer experience but also improves our bottom line.

* How do you see text messaging benefiting your industry?
Text messaging gives our customers the flexibility to transact with us in the most convenient way possible.  Our customers can place orders via SMS, receive alerts when their order is ready and we have more functions coming soon.  Customer service is key to our industry and the stronger relationship you can form with customers, the more successful you will be.  The mobile phone has put a computer in everyone’s pocket and we plan on leveraging that to its fullest. Technologies like mobile payments and NFC embedded in phones is super exciting.  We see some huge opportunities here.

* What got you started in texting (personally)?
I think I found out about text messaging in a bar. Expecting to find a missed call on my cell phone telling me where my buddies were, I instead found a text message; “We’re at the back bar.”  Brilliant!   Text messaging has made voicemail a thing of the past.  Got a message for me, just text it over.

* How have mobile phones changed your industry?

One of the most exciting things about mobile phones is that now the customer is always connected.  Their response times are quicker and they expect the same from their service providers.  Companies that can react in real-time and provide customers with the information they want, when they want it, will have a huge competitive advantage.

* What advice would you give any business owner implementing text messaging or mobile technologies?
The more channels of communication you open with your customers, the more difficult it becomes to manage the customer experience. For us, before we implemented mobile technologies, it was imperative that all our mobile interactions were seamlessly integrated into our existing customer experience system.  Our inbound text messages come in just like an order over the web and outbound text messages have the same traceability as our emails.  Without this level of integration, you will have a disparate view of your customer and you will be unable to react when they communicate using a different channel.

* Any other thoughts about mobile?
Apps and the mobile web are changing the game in every industry, even dry cleaning.  I think the new Motorola phone with a docking station is super exciting.  The smartphone  is the new laptop.  I can’t imagine the world without my smartphone, and 10 years from now we won’t believe that a basic iPhone was a sufficient device.  I recently heard about a billboard in NYC that was just a simple QR code.  The first day it was up, the QR code was scanned over 50,000 times!  Mobile technology is advancing every day and successful companies will be the ones that embrace it best.

* What kind of mobile phone do you have? If you are able to download apps to it, which is your favorite?
I have an unlocked iPhone running on T-Mobile.  While I compromise on internet speed, not dropping calls anymore is worth the trade off.  My favorite app is CardMunch.  I just emptied my drawers of 1000+ business cards, scanned them in a matter of minutes and they were hand transcribed, digitized and loaded into my Google contacts, for free!

To learn more about Arik Levy or Laundry Locker, you can visit the Laundry Locker website or on linkedin.

Should your business have a location services mobile strategy? 83% of your customers won’t care.

You may want to think twice about how much time and energy you spend on your location based services efforts in mobile…for the time being.

In day to day living, for better or worse, it’s easy to forget that “everywhere isn’t like here” (which always makes for a great excuse to travel). San Francisco is a hub to many technology start ups, I love it for that. But in many ways it gives one a foggy view of the way the rest of the world works. If you walk around the city it seems everyone has a smart phone (and specifically an iPhone) and in tangled twist of irony, being in the wireless industry creates even more of a disconnect to what most of the world does on and with their mobile phones.

Nielsen released some new research recently showing that U.S. smart phone app users are concerned with privacy when it comes to location. And why shouldn’t we be? With all of the recent news about cell phones tracking our every movement (whether we know it or not), it’s sort of a scary thought.

Mashable had a post the other day, “Why Mobile Users Aren’t Checking In [INFOGRAPHIC]” got a mixed response here at Mosio HQ. Some of us were surprised to find out only 17% of mobile users “check in” to Foursquare and Facebook Places, the rest of us weren’t surprised at all. Should your business design and implement a mobile technology strategy that doesn’t appeal or apply to 83% of your customers? I suppose it depends on your customers and more specifically on your resources.

Your business should definitely have a mobile presence. Our advice: make sure your efforts are spent on providing access to the most customers possible.

In the end it’s entirely up to you, but this report on the “reality behind the hype” as the infographic suggests is definitely eye opening for any business trying to decide what discounts or promotions they should offer to the 1 out of 5 customers trying to be their “mayor.” Your employees know who your regular customers are, do they need to be shown a digital badge to prove it? I’m certainly not suggesting one way or the other, but the research definitely warrants more consideration when thinking about implementing these types of technologies. If you have the resources and you think it’ll work, it doesn’t hurt to try. If not, there are plenty of other ways to go mobile.