6 Ways to Use Text Messaging in Company Team Building

Building a strong and positive team should be a main focus for any business. If you’re looking for a fresh perspective on outdated team building exercises, think about incorporating text messaging to create a strong and unified team.

Here are 6 ways that text messaging can be used in team building:

1. Staff Surveys/Questionnaires
Text message your employees about a change they’d like to see implemented, or ask something as simple as where to order lunch. They’ll appreciate the opportunity to contribute. Getting the entire company involved in both the big and little everyday decisions can go a long way in boosting team morale.

2. Get to Know New Employees
Two-way texting software is beneficial for welcoming new members to your team. Texting seems much more personal than sending a generic “Welcome to Our Company” e-mail. Two-way text could even be utilized between team members in mentorship scenarios, giving brand new team members the opportunity to feel supported while acclimating to a new working environment.

3. Send Picture Messages
Who doesn’t get excited to receive a picture message? Our two-way text messaging software supports image, making texts even more personal. Try planning a team building exercise around a scavenger hunt in which participants must send a picture of something specific. Encourage employees to take pictures of their workspace or an exciting project they’re working on. Images have the ability to bring people together by enhancing personal connections.

4. Voting/Polling
Bring together your team to come to an efficient group decision. Text employees a question in the form of a poll. Poll results can give the team a visual breakdown of where everyone stands on any given issue, giving them a greater understanding of the wants and needs of the entire group.

5. Exchange Ideas
Business leaders, especially at larger corporations, have a reputation of being inaccessible. Implementing texting software gives you a chance to make yourself instantly available to employees, more so than any other method of written communication. The more personal connections you are able to make with your team, the more they will feel as though they are members of a strong unit.

6. Giveaways
What better way to motivate your employees to initiate or respond to a text than by picking one lucky responder to win a prize? Make it something that employees look forward to. Try company trivia and pick a winner from one of the correct responders.

The ways to incorporate text messaging in team building exercises extend far beyond the few ideas we’ve provided. If you want to build a corporate culture that thrives, consider utilizing two-way text messaging for team building exercises.

For more information about Mosio for Events, visit: http://www.mosio.com/events

5 Industries that Should Utilize Text to TV Screen Technology

Text to TV Screen

Part of the success and appeal of text to screen technology lies in its ability to serve such a wide variety of industries. This technology is accessible to anyone who has basic texting capabilities on their cell phone: a specified telephone number is given to participants at a particular event, allowing them to text comments, ask questions and even respond to a presenter’s question or poll. Participant text is then broadcasted live on screen for the other attendees and presenters to view.

Although texting technology is applicable to any industry that places emphasis on engaging an audience or clientele, certain industries are a natural fit. We’ve listed out five of these industries and their potential uses for text to tv screen technology:

1. Business, Any Sector
Text to tv screen is useful at staff meetings, presentations and just about any company event imaginable. Consider this technology for large corporations or group meetings in which not every employee may get a chance to speak or give feedback. Also, if an employee wants to ask a question or make a comment anonymously, he or she has the ability to do so. Increasing the amount of feedback and accessibility during a presentation and the ability to gauge an audience are just a couple benefits that text to screen technology can provide in a corporate setting.

2. Television Programming
Television broadcasting has come a long way in creating an interactive experience for home viewers. Text to tv screen technology adds another avenue for viewers to feel as though they are actively taking part in the viewing experience. Texting commentary or pictures might be encouraged by a local news station to enhance a viewer’s sense of community, or a television program may broadcast viewer opinions submitted via text. These experiences create a unique and interactive opportunity for both broadcaster and viewer.

3. Education
With an increasing number of schools applying the latest technologies to their classrooms, text to screen technology has many applications in the academic field. While students have the ability to answer and ask questions via text, professors are better able to direct class discussion to meet students’ needs. Students who often forgo asking important questions in class can ask questions without fear of judgement. Additionally, asking large groups of students to respond to a question via text to screen technology provides professors a unique opportunity to asses student comprehension.

4. Entertainment
Concerts and sporting events with large monitors provide great opportunities to utilize text to screen technology. Audience member commentary can add an element of fun and excitement to an already charged event.

5. Politics
In this industry, audience insight and commentary is abundant. Text to screen technology is a great way to broadcast the many voices and opinions that occur during large-scale political events.

Although these industries are varied, text to screen technology helps them all achieve a common goal: engaging as many people as possible to create a positive impact.

For more information about Mosio for Events pricing and plans, visit: http://www.mosio.com/eventsplans

Mosio’s True Two-Way Text Messaging™ Coverage | 27 Countries and Counting

Mosio’s True Two-Way Text Messaging Coverage

MosioSimple_iPhone4_globalcoverage

What is True Two-Way Text Messaging?
Many mobile messaging companies claim that they have global text messaging capabilities. While it may be technically accurate, in many cases it requires the end user to text to a UK long code, incurring international text messaging fees, not the best user experience, especially after they get their bill.

Some text messaging companies claim to have two-way text messaging, but their solutions fall short after Keyword Post >> Auto-Reply. While Post and Reply is technically two way text messaging, it doesn’t include conversational, engaging text messaging where staff can have an active “textchat” interaction with their customers, employees or mobile audience.

Mosio’s True Two-Way Text Messaging™ enables organizations to deploy interactive textchat text messaging where the end user is sending and receiving text messages with a number in their country, minimizing the cost to them and our client.

Your staff login to your web-based Mosio dashboard, taking advantage of Mosio’s time saving auto-responders, canned response/answer templates, collaboration-friendly features and our 800+ term “textspeak” translator to quickly translate unknown text messaging acronyms.

Whether you are planning on using two way text messaging for customer support, health services, clinical research or workforce communications, Mosio’s Two-Way Text Messaging platform enables you to communicate efficiently with your mobile users from a system built for active interaction.

Mosio currently offers True Two-Way Text Messaging in 27 countries, listed below.
Pricing can vary slightly from country to country, but is based and closely held to our published plans, which can be found at http://www.mosio.com

If you there is a country you would like access to not currently on the list, contact us. We have over a dozen messaging partners to give us global coverage, we’ll be happy to look into it for you.

Countries
Australia
Austria
Canada
China
Czech Republic
Estonia
Finland
Germany
Hong Kong
Hungary
Ireland
Israel
Lithuania
Mexico
Netherlands
Norway
Pakistan
Poland
Puerto Rico
Romania
Slovakia
South Africa
Spain
Sweden
Switzerland
United Kingdom
United States

Text Messaging News: Beginning today, just text for train ticket, Aid Workers Turn to Text Messaging to Improve Food Aid Delivery to Refugees in the Western Sahara, Text Messaging Remains Vital to Businesses: Survey

Text messaging is always something many believe to be a private matter, and with a new system put in place by Watsonville police, crime-stoppers have managed to take advantage of that line of privacy. Text messages will go through a third party system and then arrive to any police officers on patrol. This new line can be quickly used to give tips to police about new crime they may miss out on, or just to notify the police that something isn’t quite right. We believe that thanks to the high speed nature of texting, this could become a very handy tool.

Text messages help Watsonville police gather anonymous tips

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We all need to call the cab from time to time, but this article is the first to make us realize that there really isn’t any other form of public transport that offers this quick ‘order of service.’ A business in India hopes to change this by allowing train passengers to book for tickets before the train’s arrival. It’s easy to imagine that this could make travel by train a whole lot smoother and more convenient for both those working for the train and the passengers. We really hope we see a similar service being adopted worldwide.

Beginning today, just text for train ticket

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Marriott hotels expand mobile check-in

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Aid Workers Turn to Text Messaging to Improve Food Aid Delivery to Refugees in the Western Sahara

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Text Messaging Remains Vital to Businesses: Survey

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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Text Messaging News: Texting for better health, Tips to be taken via text, Text reminders help seniors improve medication adherence

 

 

Tips to be taken via text

If you live in Monmouth and want to lend a helping hand to your community you can now text in to the County Sheriff and “tip” them of anything you may think seems a little dodgy in your area. Although the Monmouth police department still advises to call 911 when involved in a crime in progress, you can text to report less serious crimes and advise police officers about anything you may think needs checking. Whether someone has stolen your bike, or there’s an argument over the road that sounds a little too aggressive, you can text in anonymously and your tip will be sent to a computer at the police department.

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Whatever way you look at it, texting can build business

Although Txting lyk ths isn’t going to help your business anytime soon, being able to text within your business to those working with you can help speed things up around the office. Whether you need someone to bring up your coffee from downstairs, or need to quickly relay some information to another colleague, using SMS is a sure-fire way to get your message across as soon as possible. The cost is also a whole lot cheaper than many other forms of communication, and there are even plenty of free IM alternatives designed for smartphone too.

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Texting for better health

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Text reminders help seniors improve medication adherence

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Emergency? In Fairfax, There’s a Text for That

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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Hospitality News Byte: New plan to pay hotel bills through the phone, The ‘Smart’ Trend in Hotels, A tablet for everything

A tablet for everything.

New plan to pay hotel bills through the phone

To help promote a cashless Kenya, hotels are planning to introduce a new system to allow hotel stayers to pay the hotel bills straight from their phone. This will help customers to enjoy the benefits of the hotel without forcing them to have cash in their pockets and will also help with fraud issues involving cash. Kenya has been chosen as a start point thanks to the countries quick adaption to new technologies, but plans have been made to move it out of Kenya and into other parts of Africa as well.

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Opportunities for the Hospitality Industry in Cloud Computing

By allowing hotels to share the cloud with one another, hotels will be able to do many things to help tighten their business practice when it comes to any computing involved within the hotel. By using the cloud, hotels will be able to make information accessible and allow for less costs spent on hardware because information can be accessed when needed from the cloud on any device. It will also allow for stronger, more tightened security helping to improve the safety of the business and the hotel’s employees.

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Hotel Revenues Soar over 35% with the Introduction of Hotel Revenue Management and Sales Distribution Channel Manager

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The ‘Smart’ Trend in Hotels

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A Revenue for everything

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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Hospitality News Byte: Trendy Hotel Near Apple’s Cupertino HQ Has An Apple TV In Each Room, Small Luxury Hotels emphasises importance of mobile channel, Rise of ‘invisible traveller’ prompts mobile hotel check-in

Screen Shot 2013-03-18 at 4.46.11 PM

Trendy Hotel Near Apple’s Cupertino HQ Has An Apple TV In Each Room

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Rise of ‘invisible traveller’ prompts mobile hotel check-in

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Sandals Resorts Upgrades Wi-Fi Across 23 Luxury Properties

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NCR Launches Aloha Mobile to Make Everyday Easier for Restaurants

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Small Luxury Hotels emphasises importance of mobile channel

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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SMS to Screen Solutions – 5 Things the Event Management Pros Know About Text Messaging at Events and Conferences

Mosio works with some of the best event management agencies, firms and consultants in the country. Event management pros acknowledge that one of the most effective ways to engage conference and other event participants is through technology. With SMS to screen services, event management pros know they can harness technology in an inclusive and innovative way. More and more conferences are making use of SMS to screen services for the following reasons:

1. SMS to screen services use carrier-approved short codes to ensure event-goers can send their messages and encourage them to participate.

Short codes are much shorter in length than phone numbers that individuals usually send text messages to. Designed to be easy to remember, short codes make it simple for event-goers to participate. Short codes mean a more profitable, popular and successful event.

2. Great tech support is an ultimate must.

Without it, it’s difficult to make an event run smoothly. If an event relies on technology — it has to be there or the event can’t run.

3. The screen and text message are great places for ad sponsorship.

When you add “brought to you by” at the end of your text messages, you get your sponsors names in front of the eyes of all your guests — meaning you’re more likely to get sponsorships.

4. Texting is catching.

Once one person starts to participate, others will immediately want to get involved in the unique technology — they’ll start pulling out their phones too.

5. The best software is web-based.

Event-goers and event management pros need to be able to access their software from anywhere — whether they want to trouble shoot or just respond to messages — accessibility is a must-have.

See pricing and sign up for a free trial now!
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Expert Q&A: Text Messaging in Dry Cleaning and Laundry Delivery Services (Arik Levy, Laundry Locker)

Arik Levy, Dry Cleaning and Laundry Delivery Services

Tell us a little bit about yourself and how you came up with the idea for Laundry Locker.
Having a professional job and working many hours, the inability to get my dry cleaning and wash & fold done used to drive me crazy.  With a background in operations and technology I knew there had to be a better way.  In 2005 I came up with an ultra-convenient locker based service model that would allow people to drop off and pickup their dry cleaning on their schedule, at their convenience, 24 hours a day, 7 days a week.

This service is called Laundry Locker® and we are changing the way the world does laundry!  We have quickly become the largest cleaner in San Francisco with service in over 150 apartment buildings, numerous parking lots and office buildings, as well as 6 always open, self-service retail stores.

* You implemented technology in a pretty cool way at Laundry Locker. Tell us about it and how it helps customers.
Technology is fundamental to Laundry Locker®’s success.  As a self-service business, it is imperative that we build trust with our customers.  Our custom built, industry leading technology, gives us the ability to track every garment from the second an order is picked up to the time it is delivered.  This ensures consistent, reliable service and we open up much of our data to our customers to give them the visibility into what we see.  We provide full transparency including pictures of every single item and the ability for customers to mark up the pictures to let us know about issues with their garments.  This is an industry where customers are craving technology; they just don’t know it because it doesn’t exist.  Not only does the technology that we use improve the customer experience but also improves our bottom line.

* How do you see text messaging benefiting your industry?
Text messaging gives our customers the flexibility to transact with us in the most convenient way possible.  Our customers can place orders via SMS, receive alerts when their order is ready and we have more functions coming soon.  Customer service is key to our industry and the stronger relationship you can form with customers, the more successful you will be.  The mobile phone has put a computer in everyone’s pocket and we plan on leveraging that to its fullest. Technologies like mobile payments and NFC embedded in phones is super exciting.  We see some huge opportunities here.

* What got you started in texting (personally)?
I think I found out about text messaging in a bar. Expecting to find a missed call on my cell phone telling me where my buddies were, I instead found a text message; “We’re at the back bar.”  Brilliant!   Text messaging has made voicemail a thing of the past.  Got a message for me, just text it over.

* How have mobile phones changed your industry?

One of the most exciting things about mobile phones is that now the customer is always connected.  Their response times are quicker and they expect the same from their service providers.  Companies that can react in real-time and provide customers with the information they want, when they want it, will have a huge competitive advantage.

* What advice would you give any business owner implementing text messaging or mobile technologies?
The more channels of communication you open with your customers, the more difficult it becomes to manage the customer experience. For us, before we implemented mobile technologies, it was imperative that all our mobile interactions were seamlessly integrated into our existing customer experience system.  Our inbound text messages come in just like an order over the web and outbound text messages have the same traceability as our emails.  Without this level of integration, you will have a disparate view of your customer and you will be unable to react when they communicate using a different channel.

* Any other thoughts about mobile?
Apps and the mobile web are changing the game in every industry, even dry cleaning.  I think the new Motorola phone with a docking station is super exciting.  The smartphone  is the new laptop.  I can’t imagine the world without my smartphone, and 10 years from now we won’t believe that a basic iPhone was a sufficient device.  I recently heard about a billboard in NYC that was just a simple QR code.  The first day it was up, the QR code was scanned over 50,000 times!  Mobile technology is advancing every day and successful companies will be the ones that embrace it best.

* What kind of mobile phone do you have? If you are able to download apps to it, which is your favorite?
I have an unlocked iPhone running on T-Mobile.  While I compromise on internet speed, not dropping calls anymore is worth the trade off.  My favorite app is CardMunch.  I just emptied my drawers of 1000+ business cards, scanned them in a matter of minutes and they were hand transcribed, digitized and loaded into my Google contacts, for free!

To learn more about Arik Levy or Laundry Locker, you can visit the Laundry Locker website or on linkedin.

18 Reasons Businesses Should Go Mobile Now

There’s a ton of hype around mobile technologies, especially in business. Being mobile means being more competitive.

The numbers don’t lie, we love facts and figures about the growth and future of mobile technologies. Consumers are connected and more businesses are learning the power of implementing mobile to give them an edge. Companies starting now have a head start. In the near future, it will be a customer expectation.

While it’s not about simply sending a text to mobile devices from an online service, it’s definitely a start. If you need some more convincing or just like motion graphics and stats, the fine folks at Stocktown Productions have put together a quick, compelling video showing some great statistics (I counted 18 of them) about mobile technologies in the present day as well as the future.

And if you don’t need any more convincing, but are trying to figure out where to start, feel free to contact us (there’s a chat window on our site during normal business hours or you can email us via our contact page). We’ll listen to your company objectives and offer some quick, free advice on your best approach, even if it doesn’t have anything to do with buying from us.

PS: If you’re looking for a good mobile messaging company to help you get started, we’re glad to help.

How much does it cost to develop an iPhone app? Hint: It’s more than most people think.

“It only takes 5 1/2 hours to drive from San Francisco to Los Angeles.” I can’t even count the number of times I’ve heard people say this and I believe I even said it once myself. “Well, without traffic or cops and with minimal stops.” Huh? When is there no traffic in San Francisco or Los Angeles? The truth is, it really depends on where in LA you’re going, but I’d argue most destinations are beyond the 5.5 hour mark.

I was reminded of this SF > LA drive-time claim when a colleague sent me a stack overflow thread today entitled “How much does it cost to develop iPhone applications?” It’s worth taking a look at, most interesting is an answer suggesting around $10,000 ($50/hr for a Developer and $50/hr for a Graphic Designer x 200 total hours), which the stack overflow community quickly jumped on, providing insight and information to back up a more realistic $50k-100k (and some say $200k) price tag.

At Mosio, naturally we get asked about mobile applications from clients all the time. I love my MacBook Pro, iPhone and iPad, but Apple has spent plenty of money in advertising to convince us all that “There’s an App for That.” They even spent money trademarking the phrase and that’s fine, they benefit by doing so. The craziest thing about the mobile apps hype is that it caters to less than 1/3 of the mobile subscriber market. Consider recent research about Mobile Content Usage for the month of July 2010 in the image below from Wireless Week:

Among all U.S. mobile subscribers ages 13+:
31.4% Used a Downloaded App
33.6% Used a [Mobile] Browser
66% Sent a text message to another phone

Why, then, do people think it’s so inexpensive to develop iPhone apps?
I’m not exactly sure, but my guess is that it’s a combination of people wanting to believe it costs less (much like we don’t want to believe it actually takes 6.5-7 hours to drive to LA) combined with the misinformation from people selling shoddy development services or app workarounds trying to capitalize on the hype. And before those of you developing “affordable” iPhone applications start flaming me in the comments, consider the fact that by saying it’s inexpensive and cheap, you’re essentially selling yourselves short, commoditizing your expertise. The misinformation hurts your skills and service.

And for those who claim a drive from San Francisco to LA is 5 1/2 hours? They’re simply remembering it better than it truly is, or convincing themselves that it’s quicker than it really is. It’s more beneficial psychologically to believe it, but it doesn’t make it the truth in practice.

Text Messaging is Used by Consumers Twice as Much as Mobile Apps

Facts + Figures: Mobile Text Message Usage in the U.S. (Hint: It’s Massive)

Text Message Growth in the U.S.

We hear a lot of feedback, questions and sometimes even a little skepticism regarding text messaging usage in the United States. Many folks understand and are part of the mobile messaging explosion in the U.S. and others need a little more convincing, asking “why don’t they just call or email us if they need something?”

While no one here sends 470 text messages per day, we love text messaging, are excited for it to be used everywhere, understand that it might be better to provide some industry facts regarding text messaging usage and show why we know we’ll see more and more companies embrace the mobile channel as an paramount addition to their businesses. We’ve compiled a quick list for you with links to the reports where possible, will add more as we find them and if you have any, please let us know or post them in the comments section.

  • On average, Americans send and receive twice as many text messages as phone calls per month. (Nielsen Mobile)
  • In 2008, teens and twenty-somethings were by far the largest users of texting, coming in at 85%. In 2009, this continued to be true with teens at 94% and 20-somethings at 87%, but usage also increased for older age groups. Among those in their 40s, usage jumped from 56% to 64%, and for those in their 50s it jumped from 38% to 46%. (The Vlingo Consumer Mobile Messaging Habits Report, May 20, 2009)
  • A new online survey of mobile users (sample size not disclosed) conducted in January, 2008 by Amplitude Research has found the following features and considerations to be most important among cell phone buyers:
    * Text messaging: 73%
    * Camera: 67%
    * Ability to access the mobile Internet: 61%
    * Music features: 34%
    * Video: 33%
  • Roughly two-thirds of Hispanics used text messaging services in the last 30 days, about one-fourth utilized mobile Internet, and the same percentage sent an email in the past month. (Nielsen IAG Study, July 4, 2009)


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Mobile Answers – About Mobile Software as a Service, Mobile Cloud Computing and the Future of Mobility

Mobile Answers

Mobile Answers – by Mosio

Welcome to our new information, news and commentary resource on  technologies, software as a service, cloud computing and all things mobile. This site was created and is maintained by those of us who work at Mosio, creators of Text a Librarian, the award winning AskMosio Community and Mosio for Businesses, enabling businesses and organizations to communicate with their customers and members on thier mobile devices.

We welcome you to visit often and if you’re interested in how Mosio can help your organization harness the mobile channel, please visit us at www.mosio.com.

Thanks and we look forward to speaking with you.

Have a curious day,

The Mosio Team
Mosio
Mobile Information Systems

Connecting you and your customers on their mobile devices.
SXSW Web Awards 2008 Mobile Winner