Category Archives: Business Texting

texting-in-a-meeting

Increase Audience Participation At Your Next Event Using Text Messaging Software

Are you satisfied with the rate of audience engagement? If you’re not, then you should try something new at your next event to increase participation from your attendees. There are many ways that you can make your next event or town hall meeting more engaging, however, you should try and make sure that the way you use is not only easy, but can also offer anonymity. Why would you want to allow anonymous feedback or questions? Some people are just shy, or don’t want to speak up with everyone’s eyes on them. So, by ensuring that the way you use to gather feedback is not only easy, but also anonymous you will easily increase the engagement from your attendees. Text messaging is not only affordable, but it also fills both of these needs.

Text messaging software is an easy and comfortable method for people to submit their feedback or questions at any event or meeting. This is because 98% of mobile phones can send and receive texts, and the average person already texts numerous times a month. Not only that, but some audience engagement technologies require some sort of app or smart phone to participate, and while ownership of smart phones is on the rise, the majority of people still do not have one. Also, who wants to be forced to install an app on their phone to be able to leave feedback at an event or meeting? As a result, less people participate than before, rather than more.

Using text messages is also an excellent way to distribute any sudden notice, venue change, or other important information and ensure that the majority of your attendees get it.

Text messaging also allows everyone who wants to provide feedback to provide it. With more traditional methods, people would need to wait their turn, and as we all know, it is not always possible to get to everyone in the time allotted for the meeting or event. This means that there could potentially be essential feedback or questions missed out on. Text messaging allows you to save those for later, to ensure they aren’t missed. 

In a nutshell, text messaging software increases audience participation in the following ways:

  • No extra Software is required
  • Comfortable & easy to use with no more learning
  • Provide Answers after meeting session too!
  • Great way to response anonymously

In conclusion, if you start using text messaging in your events and meetings, you can expect to increase your audience participation by quite a bit.

mosioforevents

How To Properly Utilize Text Messaging At Your Corporate Events

Corporate events are crucial to a company gathering feedback and input from business partners, employees, and clients. Therefore, it is essential that the event is engaging in order to collect the maximum amount of feedback. Many times organizers of these events fail to make the event as engaging as it could be. For this reason, starting to incorporate text messages can be a good start to making your events more engaging, and thus more successful.

No More Microphones, Use Your Mobile

It is often considered alright if your employees wait in line and give their comments by being passed a microphone or standing in front of a podium. However, can the same be said for your clients and business partners? What if you have 1,000 attendees and everyone has something to say? It can be embarrassing, and frustrating if someone leaves a corporate event without being able to have their say. Text messaging not only allows everyone who wants to chime in chime in, it also allows them to do so in a more anonymous way.

Ask Questions Safely & Anonymously

Traditionally in corporate events attendees need to stand up to ask a question. As a result, some people may not provide feedback because they don’t like to be in the spotlight. In some cases employees are afraid of asking questions on misconduct or some decisions the company is making. This cuts down on crucial feedback the company needs in order to move forward. By adding a layer of anonymity, more people are encouraged to speak their mind.

Invite Attendees To Ask Question Via Mail Or Text Message & Show On Screen

By using text messaging, you are allowing attendees the choice of if they want to give their feedback or ask questions via their phones or e-mail. Also, by ensuring that all questions being asked are being shown on a screen somewhere, it helps to cut down on duplicate questions. This also encourages more engagement because attendees can see that other people may have the same questions or feedback they do.

Make sure you also have the option to moderate questions and not post all of them to the big screen. Some questions are of a more sensitive nature, and not meant for the public eye. By making it a choice if the question is posted or not, you give attendees the security to ask what they want, without risking exposing some sensitive issue that may not have been brought up initially.

See, not only can anonymous text messaging make the attendees more comfortable about asking questions and providing feedback, you won’t miss out on any feedback due to needing to wait one’s turn to chime in.

See Mosio for Events Pricing and sign up for a free trial.

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When should you use text messaging as part of an audience response system?

Audience response systems are one of many vital components to town hall meetings and corporate events, especially today. In fact, it is commonly believed that this is the absolute best way to increase engagement and get feedback from your audience. ARS systems are one type of wireless equipment that can be used to collect feedback, such as on web polls. These systems can also be used for a variety of other real-time response data collection such as; dial-testing, perception analysis, an audience response meter and more. However, many events and town hall meetings are using a text messaging system as part of audience response instead of a complete ARS system. How does text messaging stack up to an ARS system?

Text messaging is low-cost, or sometimes free, for the audience attending a town hall meeting or corporate event. Text messaging is also a preferred method because almost everyone has a mobile phone, and 98% of mobile phones can send and receive text messages. On the other hand, ARS systems are fairly pricey because you need to buy the whole system with enough hardware to cover everyone in your audience to ensure everyone can participate.  

Another advantage to using text messaging is that it is easy. With ARS systems you need to coordinate with an onsite technician, and there are more things that can go wrong. With text messaging, the equipment everyone has, and it only relies on the mobile carriers to work. You also don’t need to worry about buying or renting additional equipment, which may or may not be readily available before your corporate event or town hall meeting.

With text messaging, you won’t need to explain to everyone at your event or meeting how to use their phone. On the other hand, with an ARS system, you will likely need to go through a 5 to 8 minute introductory speech so that everyone knows how to operate the additional equipment. It’s also important to note the range of an ARS system might actually not be enough to get your whole audience, especially at larger events and meetings. Whereas, as long as there is a signal, people will always be able to text.

It’s not hard to imagine how using text messaging can increase audience responsiveness. Almost everyone has a cell phone, and the majority of those text on a regular basis.

There is no question that ARS systems are exceptional for town hall meetings or corporate events, however, text messaging is becoming more popular due to its ease of use, price and compatibility with the audience.

See Mosio for Events Pricing and sign up for a free trial.

townhallmeetings

Make Town Hall Meetings More Engaging: Use Text Messaging for Audience Q&A

Town hall meetings are very important as they are used to discuss any outstanding issues which come up and make a good decision. During the meetings, the attendees can raise their hands in order to ask a question, offer an opinion, or raise concerns and issues. But, why are we using this old fashioned method when we live in the digital age? Also, many attendees may not be comfortable fully expressing themselves in such an open way. This results in only some people participating in town hall meetings and can lead to some issues not being resolved.

Using text messaging for audience question & answer sessions is the best solution for town hall meetings because the attendees do not need to hold a microphone to ask their questions, offer an opinion, or raise a concern. Additionally, attendees often feel more comfortable being able to provide their feedback in an anonymous way.  Mosio for Events is a web based software package which will help you to make any town hall meeting more engaging, by allowing anyone to participate quickly, easily, and anonymously..

Mosio for Events offers a system which connects all attendees who have a cell phone at the town hall meeting, and can be easily managed using a web-based back end. The attendees are able to send any questions, feedback, or concerns by simply sending a text message from their phone. Their feedback can then be shared with the rest of the attendees on a screen by using a projector. Moderators can choose which messages they wish to share on screen with a simple click of a button. While the message which is sent is displayed on the screen, the sender’s information, such as name or mobile number, is not shown. This allows for completely anonymous feedback and promotes engagement from those who are worried about having their name attached to it.

Using text messaging for collecting questions, feedback or concerns at a town hall meeting has many advantages. The system is very easy to use and is better than an app because not everyone has a smart phone, but 98% of cell phones can send and receive a text message. The fact that it is anonymous allows those that are too shy to share something by standing in front of an audience to voice their opinions as well. Sometimes, meetings are very short and not everyone has a chance to have their say. By using text messaging many people can submit their questions or feedback and it can be reviewed at any time.

In conclusion, there really isn’t a better way to make town hall meetings more engaging than with text messaging. Mosio for Events will help make your next town hall meeting more engaging, and allow your attendees to submit their questions and feedback more easily than ever before.

4 Reasons You Need Text Messaging in Your Suite of Event Services

4 Reasons You Need Text Messaging in Your Suite of Event Services
texting-in-a-meeting

There are many different ways you can make your event more engaging. If your event is not engaging enough, attendees could lose interest and you could miss out on important information. Therefore, it is extremely important that you utilize the proper event services in order to ensure maximum engagement. Text messaging is one of the best event services you can use to make your event more engaging. Since most people are used to sending and receiving text messages from their family and friends, they will also feel more comfortable submitting feedback and questions at an event that way as well.

Ensure Everyone is Participating by using Text Messaging

Text messaging is one of the key tools you can use to ensure that the majority of your attendees can participate. Over 98% of phones can send and receive text messages, so almost everyone at your event can participate. Most people are very familiar with text messaging, and it is easy to use. There are very few people who do not know how to send and receive text messages. If you can include text messaging in your event services, you are likely to increase attendee engagement a good amount.

More Engaging Events & Sending Important Alerts with text messages

Text messaging makes it extremely easy to send important alerts to your attendees as well. Since 98% of all phones can send and receive messages, you can rest assured that more people will get the important updates you send out. Sometimes the scheduling or venue of an event can change at a moment’s notice, and you need a way to notify all your attendees. It can be difficult and cumbersome to reach all your attendees with this important information on time. Phone calls need man power, not everyone will have access to e-mail, but almost everyone will have their cell phones with them. Since 98% of mobile phones can send and receive text messages, you’ll be assured of reaching almost everyone you need to by using text messages.

Affordable Way with No Extra Software

While it is true there are many different software programs and apps available for use at events, not everyone has a smart phone or a tablet. It’s also possible that attendees will not want to go to the trouble of installing a new piece of software on their device. By using software, you then also need to tell your attendees how to use it, and this can lead to frustration and you could actually wind up decreasing your overall engagement at your event. Text messaging is simple to use, cost effective, and over 98% of mobile phones are equipped to handle it. If you make it easy for your attendees to participate, it is more likely they will. Almost everyone can send and receive a text.

In conclusion: Text messaging can not only increase engagement, it is easy to use, doesn’t require additional software, and won’t break the bank. You should give some consideration to including text messaging as an event service in your next event or town hall meeting.

Text Messaging News: Beginning today, just text for train ticket, Aid Workers Turn to Text Messaging to Improve Food Aid Delivery to Refugees in the Western Sahara, Text Messaging Remains Vital to Businesses: Survey

Text messaging is always something many believe to be a private matter, and with a new system put in place by Watsonville police, crime-stoppers have managed to take advantage of that line of privacy. Text messages will go through a third party system and then arrive to any police officers on patrol. This new line can be quickly used to give tips to police about new crime they may miss out on, or just to notify the police that something isn’t quite right. We believe that thanks to the high speed nature of texting, this could become a very handy tool.

Text messages help Watsonville police gather anonymous tips

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We all need to call the cab from time to time, but this article is the first to make us realize that there really isn’t any other form of public transport that offers this quick ‘order of service.’ A business in India hopes to change this by allowing train passengers to book for tickets before the train’s arrival. It’s easy to imagine that this could make travel by train a whole lot smoother and more convenient for both those working for the train and the passengers. We really hope we see a similar service being adopted worldwide.

Beginning today, just text for train ticket

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Marriott hotels expand mobile check-in

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Aid Workers Turn to Text Messaging to Improve Food Aid Delivery to Refugees in the Western Sahara

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Text Messaging Remains Vital to Businesses: Survey

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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Text Messaging News: Texting for better health, Tips to be taken via text, Text reminders help seniors improve medication adherence

 

 

Tips to be taken via text

If you live in Monmouth and want to lend a helping hand to your community you can now text in to the County Sheriff and “tip” them of anything you may think seems a little dodgy in your area. Although the Monmouth police department still advises to call 911 when involved in a crime in progress, you can text to report less serious crimes and advise police officers about anything you may think needs checking. Whether someone has stolen your bike, or there’s an argument over the road that sounds a little too aggressive, you can text in anonymously and your tip will be sent to a computer at the police department.

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Whatever way you look at it, texting can build business

Although Txting lyk ths isn’t going to help your business anytime soon, being able to text within your business to those working with you can help speed things up around the office. Whether you need someone to bring up your coffee from downstairs, or need to quickly relay some information to another colleague, using SMS is a sure-fire way to get your message across as soon as possible. The cost is also a whole lot cheaper than many other forms of communication, and there are even plenty of free IM alternatives designed for smartphone too.

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Texting for better health

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Text reminders help seniors improve medication adherence

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Emergency? In Fairfax, There’s a Text for That

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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Hospitality News: Revolutionary In-Room Tech, Software For Hotel Industry, The long wait is over

Revolutionary In-Room Tech

Software For Hotel Industry

Running a hotel can be a lucrative business, but managing customers and keeping on track of the state of your hotel can be a hard challenge to maser. Luckily, there is software out there that can help your life as a hotel manager a little easier. It will still take effort and practice, but with the help of some easily available software, your job as a hotel manager will be a lot less stressful, and even experienced hotel managers could probably agree that using software to help run your business can keep you afloat.

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The long wait is over

Asking for the stranger in front of you at your local post office, airport, train station or theme park to hold your place in the queue isn’t exactly a sure-fire way to reserve a spot whilst you’re out doing other things, so until we have an alternative, waiting in-line may be the only option. It may not be long till we do have an alternative though- a software company has developed a system that can allow people to reserve a spot in queue by sending a text message to the place they need to queue at. In essence, you’ll still be waiting in a queue, but in a virtual world, instead of in a physical space.

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Revolutionary In-Room Tech

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Features of Cloud Based Central reservation system for hotels

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Technology Plus Hospitality Equals a New Era in Hotels

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Compiled by Mosio mobile messaging software. All copyright belongs to original owners.

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Text Messaging Service for Business | The Rise of Business SMS [INFOGRAPHIC]

Text Messaging Service for Business

Text messaging has come a long way from being a one-way short messaging service (SMS) into an engaging interactive medium for businesses to speak with their customers. From mobile marketing to customer feedback to text-to-screen shout outs at events, text messaging services are being used by companies and brands to communicate with consumers wherever they are.

The helpful infographic below breaks down the various industries and use-types. Text messaging is the most popular channel on the mobile phone and this info shows that all companies and brands can benefit from using it as an incredible engagement tool for customers on-the-go. If you are looking for a two-way text messaging service for your business, let us know if you have any questions. We’re happy to help.

 

The Benefits of Using Text Messaging [INFOGRAPHIC] – Great for Businesses, Health Services and Education

We love infographics, so when this was sent our way, we figured we’d post it,especially since it lists a few (of many) of the benefits of texting. Businesses, non-profits, schools, libraries and event managers use our platform to provide their customers, members, students and attendees with best-in-class text messaging services and we are fortunate enough to be in a segment of the mobile industry that all mobile users are familiar with.

The infographic below lists some of the great benefits of text messaging, including Social Therapy, Sunscreen Adherence, Curbing Alcohol Intake and Encouraging Prenatal Care.

A few others of note (but not included on the graphic):
Stopping Bullying
Providing Mental Health Services
Medical and Clinical Trials Research
Providing Library Patrons with Access to Librarian Knowledge
Improving Guest Services at Hotels and Resorts
Customer Feedback and Satisfaction Surveys
Public Service Alerts About Road Closings and Construction

The Benefits of Texting

 

From: OnlineCollegeCourses.com

 

Special Thanks to OnlineCollegeCourses.com for the share!

Reach More People Using Text Messaging with Text Message Software; 31% Prefer Receiving SMS [STUDY]

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A new study from Pew Internet and American Life Project reveals some incredible statistics about the increasing usage text messaging in US mobile subscribers. A few key points:

55% of those who exchange more than 50 messages a day say they would rather get a text than a voice call.

Cell owners between the ages of 18 and 24 exchange an average of 109.5 messages on a normal day.
(Read: 55% of those between 18-24 years old would rather get a text message than a phone call).

Text messaging users send or receive an average of 41.5 messages on a typical day, with the median user sending or receiving 10 texts daily.

For businesses looking into text messaging services for their customers or employees, this research offers even more data that SMS is not a channel that can be ignored. Implement text messaging into your business services and you’ll be connected with more people the way they prefer on their mobile devices.

 

Instant Gratification: Why Getting Texts from Your Favorite Companies Benefits You (and Why More Businesses Should)

We communicate differently than we did twenty years ago; or even ten years ago.

For 12-17 year olds, texting is the main form of communication; in fact, it’s more popular than face-to-face, phone calls and emails combined. The average American teen sends over 3,000 text messages a month. And, though 25-35 year olds make up a relatively small portion of the population, they are responsible for a large number of text messages sent in the US.

In short, texting is huge.

Many providers of goods and services have caught on to the trend and are now offering free coupons via text messaging services. If the trendy new frozen yogurt shop wants to get the word out, using a text messaging advertisement business may be their best bet.

Our cells are never far away and we check them even if we don’t suspect we’ve missed a call. Why? Maybe because we’re obsessed with our phones.

Consequently, text advertising makes tons of sense. Just as our communication habits have changed due to technology, marketing and advertising must also change to keep up with our latest tendencies. Text message advertising is a timely and effective form of advertising that’s especially suited for a generation that’s constantly on the go. The sooner a consumer hears about a deal, the sooner they can act on it, which drives immediate business and revenue.

How?

Cell phone users send a six-character code to a business, which essentially tells them: “Hey, I love your frozen yogurt. Keep me updated on it!” Once the business receives the code, the sender can later receive alerts, announcements, promotions, links and coupons straight to their mobile device.

Consumers receive information straight to their phones without the hassle of email and computers or standard mail and postage rates. Advertising companies no longer have to spend crazy amounts of money.

The Results

Recent studies show that text advertising reaches a massive audience. Taking advantage of a free coupon via text doesn’t require a smartphone, installation of any apps or even Internet access. The only absolute requirement is a text-enabled phone – pretty much any phone on the market – and a standard text message plan.

Why More Businesses Should Text

Cell phone users value real-time advertisements and are more likely to act on an ad that implies a sense of urgency. You also target a specific audience, so if your business operates in a college town or if you sell products that are geared towards teens, texting is one of the best ways to get their immediate attention and keep them hooked.

Text advertising businesses also offer real-time event coverage. If your business is conducting a conference, fundraiser or gathering, keeping your attendees and outside consumers in the loop can be difficult to do without spending a lot of money. Text message marketing allows you to keep users updated, run a mobile conference website with an itinerary and stay in touch after the event.

This service is especially useful for smaller business that may not have a big budget for advertising. Pricing for these services is considerably cheaper than that of standard advertising methods. You also have the opportunity to reach your direct audience and only send information to people who ask to receive it. Your advertisements, then, will never fall on the wrong people, arrive unwelcomed or go unnoticed. Talk about bang for your buck!

About the Author:
Ashley Spade is a law student in Chicago. When not pulling all-nighters at the library, she spends her time scouring thrift stores for vintage fashion treasures, reading case briefs while on the treadmill at the gym, and volunteering for local animal shelters. Follow the adventures of Ashley and her furry sidekick, Sir Winston Pugsalot the First, on twitter: @ashspade or check out her fashion blog: www.beltsandbangles.com

8 Ways to use Text Message Alerts and Announcements at Events

When it comes to effectively getting your message distributed and read by a large group at your event or conference, text messages knock the ball out of the park. Using a text message alert, announcement or other SMS marketing technique is the most effective way to reach the most people and be sure your is actually reaching the people you want to receive it.

Last weekend, the San Francisco Giants were playing and I took my place as the 10th player- on the couch :) It wasn’t long until Buster Possey, our new catcher who’s got a .281 batting average, stepped up to bat. In baseball, a .281 batting average, getting a hit just under 1/3 of the times at bat, is pretty good- it gets you a key position in the lineup and millions of dollars a year.

While I moonlight as the “10th player” from my couch (and I maintain that my popcorn eating & cheering is critical), if I tried to sell a service that only connected with its intended audience 28% of the time, I certainly wouldn’t be the rookie of the year. I probably wouldn’t even have a business.

Just 28% of mobile phone users in the U.S. have smartphones. Meaning, if you’re counting on getting a message out to your conference or event attendees with an app, you only have a chance with 28% of them. And that’s if all of them use the app.

More than 90% of text messages are read, meaning they are a better medium than email or mobile apps to reach your attendees on-the-go.

Here are 8 ways to use text message alerts, announcements and SMS marketing at your next event or conference…

1. Text alerts for schedule updates: When timing at your event changes without warning, the fastest way to get the word out is by text.

2. Text alerts for evening events: If you’ve got some events that are happening after-hours that you want to remind people about, sending a well-timed text is perfect.

3. Text alerts for substitute speakers and panels: Things change after materials are printed, and often they change the day they are supposed to happen. Let people know when they need to know with text.

4. Text announcements for special offers: It’s good to keep some things a surprise at your event, and when you want to make a secret party, speaker, or prize winner known, text message is an instant way to reach everyone.

5. Text announcements for keynote speakers: Is there a link your keynote speaker references that you want everyone in the audience to have access to? Text it to them at the end of the speech.

6. Text announcements for real-time access: Send updates and announcements in real-time for anything that needs to be known instantly by your attendees.

7. 
Text message marketing before, during and after: Want to reach your attendees while they are on their way and just after they leave? You know they’ll be checking their phones…

8. Text message marketing for corporate sponsors: Adding the name of your event sponsors to the bottom of conference text messages increases exposure for their promotions or contests, and your revenue.

Contact us to talk about how text message alerts, announcements or SMS marketing can be part of your next event or conference.

Image credit: BaseballPilgramages

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18 Reasons Businesses Should Go Mobile Now

There’s a ton of hype around mobile technologies, especially in business. Being mobile means being more competitive.

The numbers don’t lie, we love facts and figures about the growth and future of mobile technologies. Consumers are connected and more businesses are learning the power of implementing mobile to give them an edge. Companies starting now have a head start. In the near future, it will be a customer expectation.

While it’s not about simply sending a text to mobile devices from an online service, it’s definitely a start. If you need some more convincing or just like motion graphics and stats, the fine folks at Stocktown Productions have put together a quick, compelling video showing some great statistics (I counted 18 of them) about mobile technologies in the present day as well as the future.

And if you don’t need any more convincing, but are trying to figure out where to start, feel free to contact us (there’s a chat window on our site during normal business hours or you can email us via our contact page). We’ll listen to your company objectives and offer some quick, free advice on your best approach, even if it doesn’t have anything to do with buying from us.

PS: If you’re looking for a good mobile messaging company to help you get started, we’re glad to help.

5 Great Uses of Text Messaging for Mobile Workforce Communications

People are texting more than they are talking on their mobile phones. While many businesses are using text messaging as a great marketing or customer service tool, more companies are realizing that text messaging is a more efficient way to communicate with employees, independent contractors and franchisees as well.

Mobile messaging makes it easy to communicate with your on-the-go workforce, whether your mobile workforce is made up of sales reps, field technicians, marketing representatives, service agents, drivers or maintenance workers. We’ve listed some examples below of how text messaging can be used to improve communication efficiencies, saving companies both time and money.

5 Great Business Examples Using Text Messaging for Field Staff and Rep Communications:

  1. Alerts and Announcements: Send real-time SMS updates and alerts to motivate and inform staff. Over 90% of text messages are read by recipients.
  2. Efficient Support: Enable your workforce to send mobile questions and receive answers, saving time over incoming phone calls and voicemail.
  3. Status Updates: Staff can notify the office while on-the-go of their whereabouts and activities, including posting photos with their phones.
  4. Close Sales and Check Inventory: Quick checking of inventory numbers or to secure sales on-site at the client location.
  5. Increase Visibility: Learn what works and what doesn’t by seeing common communication threads among your staff.

We offer free webinars that show how Mosio’s FieldForce can help you easily and efficiently use mobile messaging to maximize productivity, improve visibility and increase revenues.

Live Demo/Webinar: Text Messaging Uses for Field Staff Communications
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Contact Mosio for a quick quote and see how our two-way text messaging software can help.