Category: Text Messaging Customer Satisfaction

Interactive text messaging software enabling you to communicate, engage, and collect data more efficiently.

VIDEO GUIDE: Creating a Text Message Survey | SMS Surveys | Data Collection | Live Polls

VIDEO GUIDE: Creating a Text Message Survey | SMS Surveys | Data Collection | Live Polls This video provides instructions showing how easy it is to set up an SMS text message survey on Mosio Q&A. The video also includes a simple guide on how to instruct your users to take a poll or SMS…
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Surveys via Text Messaging = Increased Truthfulness

Surveys via Text Messaging = Increased Truthfulness Everyone is texting. With their friends, family, coworkers, and businesses. It’s officially a comfortable communication method, used more than voice calls for the average American mobile user. But did you know it can actually help provide you with more truthful information when conducting surveys? During elections, we hear…
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Mosio’s True Two-Way Text Messaging™ Coverage | 27 Countries and Counting

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Mosio’s True Two-Way Text Messaging™ Coverage What is True Two-Way Text Messaging™? Many mobile messaging companies claim that they have global text messaging capabilities. While it may be technically accurate, in many cases it requires the end user to text to a UK long code, incurring international text messaging fees, not the best user experience,…
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Text Messaging News: Beginning today, just text for train ticket, Aid Workers Turn to Text Messaging to Improve Food Aid Delivery to Refugees in the Western Sahara, Text Messaging Remains Vital to Businesses: Survey

Text messaging is always something many believe to be a private matter, and with a new system put in place by Watsonville police, crime-stoppers have managed to take advantage of that line of privacy. Text messages will go through a third party system and then arrive to any police officers on patrol. This new line…
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Text Messaging News: How to Improve Post-Sales Support through Mobile, Healthy heart a smartphone away, How smartphones are making customer care hi-tech

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Smartphone apps automating customer care work with analytics, reducing workload on staff Because of the connectedness of smartphone technology, it becomes extremely easy to send, share and view files across large groups of people when everybody has a smartphone in their hand. Enterprises in India are taking advantage of this by offering statistics and information…
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mHealth News: Us smartphone users eager for more mobile health technology: poll, Canadian Hospital Launches Mobile Health App for Veterans with OSIs, Carolinas HealthCare adds mobile app for employees

A new poll finds that the demand for mobile health technology in the US outpaces the supply.

Us smartphone users eager for more mobile health technology: poll You may think that mhealth is a tech fad that will soon become a dying trend, but many people think that there is a lot of potential lying within mobile health technologies. In fact, the majority of Americans quizzed in a poll are extremely eager to be…
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Text Messaging News: Health reminders by text, Emergency text messages a click away after city implements system, Hospital offers parents digital updates on their preemies

Emergency text messages a click away after city implements system

Health reminders by text mHealth doesn’t have to be all about radical new technology and brand new shiny smartphones. Something as simple as a text message that can be sent to a cheap mobile phone could be considered mHealth, and a text messaging mHealth campaign in Southland and Otago is already on a roll. Those…
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Benefits to Clinical Research Sites and Patients in Using Mobile Text Messaging Software

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Clinical research sites become more successful and earn more studies by effectively completing clinical trials.  This means that as a site stays open, more clinical research trials are (hopefully) awarded to the site, and the site grows in the number of Principal Investigators, Sub-Investigators, and Clinical Research Coordinators. For sites that have a plethora of…
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Mobile Health News: Making It Easier For Patients and Physicians, ECG into your mobile, Health App Lets Doctors Offer Advice Via Mobile

Health App Lets Doctors Offer Advice Via Mobile As mhealth emerges, there is no doubt that we’ll hit a few snags that may cause issues and problems along the way, but there is also no doubt that mhealth could prove to be a very handy tool for our every day lives. A group of doctors…
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Text Messaging News: Texting program targets new moms, Health messages to be sent via cellphone, LAUSD Students Share HIV/STD Statuses Via Text Message

Texting program targets new moms A new texting program gives tips and information for new upcoming mothers to ensure that they have the best start they need to looking after their first baby. It can be a daunting process, and any help that a mother can get is often needed. The new texting program aims…
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mHealth News: Mobile phone health schemes ‘could save Europe €200 billion’, EHRs could use an infusion of mobile technology, Canadians eager for more virtual, mobile healthcare solutions

Apps like Bant (shown above), a free app under development by the University Health Network in Toronto, allow Type 1 diabetes patients monitor their blood sugar levels to help manage their condition.

Mobile phone health schemes ‘could save Europe €200 billion’ Not only can mhealth be convenient for both patients and doctors, but it could also prove to be very cost worthy too. This article by the Telegraph states that mobile phone health schemes could save Europe 200 billion euros. The savings are for many reasons but…
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Text Messaging News: Virgin America encourages passenger flirting with seat-to-seat texting, Have Anxiety? There’s an App for That, Mobile customers using online self-service more satisfied

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Have Anxiety? There’s an App for That Mental illnesses like anxiety can be hard to deal with- they can affect us all, but when walking past someone with such a mental illness, it’s very hard to spot in someone, and because of this many people don’t understand when someone may be depressed or suffering from…
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Text Messaging News: A Text Message a Day Keeps the Asthma Attack Away, Flexible phone’s corners curl to tell you who’s calling, How Text Messaging Can Drive App Engagement and Revenues

Photo: Researchers from the College of Computing at Georgia Tech have found that a text message a day may keep asthma attacks away, at least in teenagers. -- http://c.gatech.edu/18u1GD

A Text Message a Day Keeps the Asthma Attack Away A simple text message a day can help asthma sufferers keep track of their illness and treat it appropriately. A new study in Georgia has shown that those that receive just one text message a day that asks whether the user has had an asthma…
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mHealth NewsByte: 5 Useful Mobile Apps From The US Government, Apps could usher in mobile health revolution, EHRs and mobility: Right from the start

5 Useful Mobile Apps From The US Government So, although it’s unlikely we’ll ever see an Angry Birds White House edition, the US government have released some mobile apps, and some of them could prove very valuable to you. This article points out 5 apps that you may not know about that could be useful…
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Text Messaging Newsbyte: Treating Asthma With Text Messages And Autism With Social Media, Mobile App Helps in Weight Loss Program, Using Mobile Phone Technology to Ensure Fair Voting in the Middle East

Treating Asthma With Text Messages And Autism With Social Media By using a simple text reminder, asthma sufferers are reminded to take care of their condition and take any medicine if they need it. This little reminder also makes sure that anybody with asthma isn’t left without their inhaler. Social media is also being used…
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