Types of Surveys (and How Text Messaging Helps)

There are various types of surveys you can choose from. Basically, the types of surveys are broadly categorized into two: according to instrumentation and according to the span of time involved. The types of surveys according to instrumentation include the questionnaire and the interview. On the other hand, the types of surveys according to the span of time used to conduct the survey are comprised of cross-sectional surveys and longitudinal surveys.

According to Instrumentation

In survey research, the instruments that are utilized can be either a questionnaire or an interview (either structured or unstructured).

1. Questionnaires

Typically, a questionnaire is a paper-and-pencil instrument that is administered to the respondents. The usual questions found in questionnaires are closed-ended questions, which are followed by response options. However, there are questionnaires that ask open-ended questions to explore the answers of the respondents.

Questionnaires have been developed over the years. Today, questionnaires are utilized in various survey methods, according to how they are given. These methods include the self-administered, the group-administered, and the household drop-off. Among the three, the self-administered survey method is often used by researchers nowadays. The self-administered questionnaires are widely known as the mail survey method. However, since the response rates related to mail surveys had gone low, questionnaires are now commonly administered online, as in the form of web surveys.

Advantages: Ideal for asking closed-ended questions; effective for market or consumer research
Disadvantages: Limit the researcher’s understanding of the respondent’s answers; requires budget for reproduction of survey questionnaires

2. Interviews

Between the two broad types of surveys, interviews are more personal and probing. Questionnaires do not provide the freedom to ask follow-up questions to explore the answers of the respondents, but interviews do.

An interview includes two persons – the researcher as the interviewer, and the respondent as the interviewee. There are several survey methods that utilize interviews. These are the personal or face-to-face interview, the phone interview, and more recently, the online interview.

Advantages: Follow-up questions can be asked; provide better understanding of the answers of the respondents
Disadvantages: Time-consuming; many target respondents have no public-listed phone numbers or no telephones at all

According to the Span of Time Involved

The span of time needed to complete the survey brings us to the two different types of surveys: cross-sectional and longitudinal.

1. Cross-Sectional Surveys

Collecting information from the respondents at a single period in time uses the cross-sectional type of survey. Cross-sectional surveys usually utilize questionnaires to ask about a particular topic at one point in time. For instance, a researcher conducted a cross-sectional survey asking teenagers’ views on cigarette smoking as of May 2010. Sometimes, cross-sectional surveys are used to identify the relationship between two variables, as in a comparative study. An example of this is administering a cross-sectional survey about the relationship of peer pressure and cigarette smoking among teenagers as of May 2010.

2. Longitudinal Surveys

When the researcher attempts to gather information over a period of time or from one point in time up to another, he is doing a longitudinal survey. The aim of longitudinal surveys is to collect data and examine the changes in the data gathered. Longitudinal surveys are used in cohort studies, panel studies and trend studies.

March 11, 2019March 11, 2019

15 of the Best Post Event Survey Questions to Ask with Text Messaging

As an event organizer, you are aware that the best way to gather valuable insights from attendees is by asking post event survey questions. But do you know the secret to capturing attendee feedback quickly in a main event survey or meeting survey? Here’s a little hint: Text messaging. Yes, you’ve read that correctly! Text messaging is the most effective tool to collect valuable information from your event participants in a main event survey. The trick is to keep the questions as simple as possible while obtaining the best feedback. So, if you would like to improve your next meeting, event, or conference, you’ll definitely sleep better at night knowing these great post event survey questions to ask via text messaging.

The Best Post Event Survey Questions To Ask Via Text Messaging

1. Which parts of the event did you like most?

When obtaining valuable insights from participants, always remember that positive feedback is just as important as constructive criticism.

2. Please rate your level of satisfaction with the event, 1 =
Did not meet expectations, 10 = Was beyond expectations.

Text messaging is a great tool to enable attendees to quickly and easily rate their satisfaction with key aspects of the event experience such as speakers, vendors, locations, catering, ect.

3. Do you plan on coming back to the next one?

A great alternative to this question is “Did you like the event?” Regardless of the way you choose to phrase this question in a text message, the answers will be a great indication of attendee satisfaction.

4. How can we improve your experience in the future?

If you would like to obtain more direct and immediate feedback from participants, consider asking this short and effective question via text message. Most attendees are happy to provide feedback as long as the task doesn’t take too much time.

5. Did any specific speaker or session stand out for you? If so, which one?

When all is said and done, isn’t your primary goal to ensure that attendees are satisfied with the event and see a return on their investment? Text messaging can easily determine if the participants actually enjoyed the speakers and sessions at your event.

6. Did you come to this event alone or with colleagues/friends?

A question as simple as this one is best asked in a text message.

7. Do you know anyone who would be great to speak at our future events?

These types of questions that support simple answers are also perfect for text messaging.

8. Will you please share your thoughts about the event, in general?

This open-text question sent by text message can encourage attendees to be honest and give them the freedom to fully address the topic.

9. What part of the event did you enjoy the least?

Text messaging enables you to build a running list of your attendees least favorite aspects of the event to ensure that you never repeat ideas that aren’t working.

10. If this was your event, what would you do to make it better for attendees?

Questions like these offer attendees the opportunity to provide constructive feedback. When the question is sent by text message, participants can share their feelings, comments, and criticisms in a quick and concise manner.

11. How likely are you to tell a friend or colleague about this event?

Another great indicator of participant satisfaction, this question could be asked in the form of a free response or simple rating. Either way, it’s an excellent question to ask via text message.

12. If there is an area or topic you wished we would have covered? If so, do tell!

With text messaging, you can make planning for your next event easier than ever by quickly asking participants this question. The answers will definitely help you gather really cool ideas so that your next event is awesome!

13. What did you think of the food? Do you have some ideas on how we can improve it?

The food is the best aspect of your event, right? Jokes aside, it’s important to know if your participants liked the food because when their stomachs are satisfied, they are more likely to enjoy the most important parts of your event.

14. If you visited the exhibitor hall, which ones did you find the most interesting?

As you test out new features such as an exhibitor hall, you can easily observe the success of these ideas by deploying text messages to participants.

15. Did you make any new friends or contacts while here?

Networking is crucial, and this simple question sent via text message will gauge if your attendees are making great connections during your events.

BONUS: The Best Pre-Event Survey Questions

Of course, these are great questions to ask after an event, via text message, but what should you ask attendees beforehand in a meeting
survey? Don’t worry! We’ve got you covered! Check out these great questions that can be asked before an event, conference, or meeting with text message.

1. What would you like to get out of the event?

2. Which speakers are you eager to hear most?

3. What event information did you have trouble accessing or finding?

4. Is this your first time attending the event?

5. What are some ways we can make this event be the best one you’ve ever attended?

For more information, pricing, and to sign up for a free trial:

https://www.mosio.com/qnaplans

November 13, 2018March 11, 2019

VIDEO GUIDE: How to set up your live polling service for events and conferences

This video quickly walks you through how to set up a live poll (live polling service) with Mosio Q&A using the Surveys feature in the system. You’ll have your audience text SURVEY to your texting number, then complete the survey you have created in the system.

For a more thorough video guide on how to use the text message survey feature, you can watch https://www.youtube.com/watch?v=_s-QD…

For more information, pricing, and to sign up for a free trial:

https://www.mosio.com/qnaplans

October 10, 2018March 11, 2019

VIDEO GUIDE: Creating a Text Message Survey | SMS Surveys | Data Collection | Live Polls

This video provides instructions showing how easy it is to set up an SMS text message survey on Mosio Q&A. The video also includes a simple guide on how to instruct your users to take a poll or SMS survey with their mobile phones. Set up a live poll, poll questions, surveys for data collection and learn more about your users in real-time.

Mosio Q&A is web-based, accessible via device connected to the internet. You set up the SMS survey inside of the Mosio Q&A dashboard and your users/audience use text messaging on their phones to initiate the survey.

Whether you want to deploy a texting questionnaire, a live voting system, or a way to have your users respond to questions via texting to collect data.

For more information and to sign up for a free trial, visit https://www.mosio.com/qnaplans

September 26, 2018

4 Simple Church Service Improvements Using Text Messaging

4 Simple Church Service Improvements Using Text Messaging

A recent study concluded that roughly 98 percent of SMS messages are opened and read within about fifteen minutes of receipt. Given these eye-opening statistics, there’s no doubt that text messaging is the most direct way to communicate with almost everyone today. Throughout the country, many churches are recognizing the importance of text messaging to create a more interactive experience for their visitors and members. In fact, many churches use a two-way text messaging software known as Mosio Q&A, and they love it.

Here are Four Features of Mosio Churches Love

Text to Screen – text questions or comments and then project them onto a screen.

With our innovative text to screen feature, you can let your congregation do the talking. Throughout a service, bible study, or other church events, our system makes it easy to encourage audience participation when they use text messaging to send a comment or question. These comments and questions are then projected onto a large display screen. Not only will your congregation become more engaged, you will also obtain key feedback through a simple text to liven the event in real-time.

Surveys – collect data and information
Many churches would like to survey visitors and members to improve their community outreach plan. Did you know that Mosio offers a simple and powerful way for churches to collect this important data and information?

During the church event, our system enables you to display polls on different screens or monitors. Contrary to similar text messaging services, our platform allows you to include as many questions on the poll as you would like. That way you are able to gather as much information as possible from the attendees.

After a great church event has ended, you can use our system to determine how to improve future events by sending out a simple text message to the attendees.

Alerts – send out text message updates, information or newsletters
According to much research, text messaging alerts have a 99 percent open rate. When you have Mosio by your side, you can make sure that your newsletters never go unnoticed again with our great alerts feature. As more and more of your church members actually read your newsletter, you’ll notice a substantial increase in attendance for church events.

TextChat – interactive, two-way text messaging that can be received and responded to.

In today’s society, pastors and church leaders are busy, and often times, it’s difficult for them to return phone calls in a timely manner. By using Mosio’s interactive, two-way text messaging feature known as TextChat, church leaders will be able to receive and quickly respond to multiple questions and comments from various members.

As church members receive quick and fast responses to questions and concerns, they will be more than willing to continue using text messaging to communicate with the church. The ultimate result of TextChat is a church with improved engagement.

Due to the fact that this amazing feature allows you to communicate 10-15X more efficiently than phone calls, TextChat is also great for church hotlines and helplines.

See how text messaging can work better for your church. Sign up for a free, 14 day trial of Mosio Q&A.

September 3, 2018September 14, 2018

When should you let your audience send text messages for Q&A Questions?

According to many studies, most adults spend at least twenty three hours a week sending and receiving texts from their smartphone. Given these staggering statistics, wouldn’t it make sense to incorporate text messaging at events for questions and answering?

The many benefits of text-to-screen technology include: audience can use their own phones, every attendee will have the chance to ask his/her question during the event, questions can be posted anonymously, event organizers can download the questions, questions can be used to gather event feedback, and much more! For your next conference, meeting, or other important function, encourage your participants to send text messages for Q&A questions.

Types of Events Where Text Messaging Technology Is Appropriate

Company Meetings
Did you know that public speaking is the top fear of people in the United States? To encourage shy and reserved employees to stand up and ask questions during company meetings, consider using SMS technology. When employees participate in text-to-screen applications, not only does the communication improve between employees and corporate leaders, but the innovative technology will allow users to ask questions anonymously, openly, and honestly.

Conferences and Workshops
If you are having a conference, text-to-screen applications are a great way to send questions to keynote speakers. The podium speakers can then modify their presentations in real time to meet the interests of the audience. Just don’t forget to have your attendees send text messages for Q&A questions before or throughout the presentation.

Town Halls
Remember when a microphone would be passed around for question and answer sessions?
For town hall meetings or any other event where the input of a group of people is important, you need to replace this old method with an innovative text messaging system to encourage widespread involvement during panel discussions. Instead of an assistant running around the room with a microphone, incorporate text-to-screen technology into the panel discussion to ensure that the amount of questions received and answered is significantly increased.

Church
The strategic use of a text messaging system during church sessions or youth group events can allow for increased gamification of activities. By using trivia questions or other fun games throughout church functions, attendees are more likely to learn and retain important information. These games are also a great way to increase participation among church members.

Orientation
Most employees and new students will feel slightly nervous during orientation. Why not alleviate their fears during question and answer time with text messaging applications? The use of SMS technology during orientations will immediately remove the fear of public speaking that hinders most new employees and students. After the event, you can even improve your next orientation by reviewing the questions from the text messages.

Employee or Team Training
An employee or team training can be greatly enhanced when text-to-screen technology is used. Even people who have been on a team for a while may feel nervous about asking questions when new information is presented. Since research has shown that communication between management and employees is always ranked low, try using SMS technology during team trainings to encourage employees to feel comfortable asking questions, which will ultimately increase workplace satisfaction.

August 14, 2018March 11, 2019

How Does Mosio Q&A Compare to Turning Point Technologies?

How Does Mosio Q&A Compare to Turning Point Technologies?

The most successful conferences, meetings, and events are not only engaging but also interactive. In order to improve learning experiences for everyone, many people are investing in interactive software such as Turning Point Technologies and Mosio Q&A. Although Turning Point is a very popular option, especially in academia, Mosio Q&A has proven to be a simpler and more cost-effective solution. Recently we had someone ask us the difference between the two.

In our opinion, obviously, Mosio Q&A is a better bet, but that doesn’t mean Turning Point doesn’t offer some effective solutions for better audience engagement. Here is a breakdown of the similarities between the two:

1. They both enable the audience to ask questions of the speaker and answer questions via survey.

2. To encourage more audience participation, both of the companies make sure that everyone has a voice.

3. Their interactive software features improved staff training and education.

4. The two companies offer simple audience data collection and the ability to gather immediate feedback.

5. Both of the software are designed to receive thousands of responses from participants.

6. Mosio and Turning Point offer a more engaging event, conference, and meeting.

Other than these similarities, these two solutions are pretty different. Mainly it comes down to Hardware (clickers provided by Turning Point) vs. Software (text messaging on every mobile phone with Mosio). Here’s a list of the differences…

Mosio Q&A Versus Turning Point

One of the primary benefits of using Mosio Q&A instead of Turning Point is that Mosio does not require a downloadable app. To use Mosio Q&A, all the participants need is a mobile phone with texting capabilities. In contrast, participants can only use Turning Point via mobile app, which just adds one more step to the user process, especially if they haven’t done so in advance of the event, conference, or meeting.

As far as usability for event staff is concerned, the interactive Mosio Q&A software is web-based. In addition, the system is extremely easy to set up for audience members. They use the text messaging feature on their mobile phones, texting the same way they do to friends and family.

As the demand for effective interactive software increases, customers are ultimately looking for ways to make their lives easier. Contrary to Turning Point, Mosio Q&A does not require additional hardware such as clickers to engage the audience. With Mosio Q&A, participants can ask questions of speakers and respond to survey questions using text messaging on their mobile phones. For an optimal learning experience, such questions can be posted before, during, or after the event.

To stay relevant in the market, both of the companies offer competitive prices. While this of course is good news, Mosio Q&A’s software, instantly usable, comes in significantly cheaper.

Mosio Q&A Offers a Great, Cost Effective Solution to Increase Audience Engagement

Whether the goal is to impart crucial knowledge or keep audiences engaged, both Turning Point Technologies and Mosio Q&A provide effective audience Q&A solutions for enhancing learning experiences. Both companies share many similarities in that regard.

Of course, don’t just take our word for it. You can sign up now for a free 14 day trial of Mosio Q&A in about 30 seconds. If you’d rather, you can view our pricing first, there’s a link to sign up for the trial from there as well.

July 3, 2017September 7, 2018

7 Reasons Every Event Manager Should Be Using Text Messaging

Every event manager knows that the job does not come with a step-by-step how-to manual that outlines what you need to do to succeed. Every single one is different, and while they all have the common goal of bringing people together for a common cause, that is where their similarities end. Event managers must be able to multitask skillfully, communicate effectively with many varying personalities, find the best bargains in town to keep budgets bearable, steer gracefully through problems that will invariably occur, and do all of this with confidence and a smile.

No problem, right?

Luckily, today we have the technology that can take just a little of the pressure off. Not many people consider how widespread cell phone use is. However, these statistics are of vital importance to anyone planning a large event, as managers can take advantage of cellular use to help streamline their planning, keeping everyone up-to-date from the first contact through to the post event survey. You can keep everyone in the loop and informed by the push of a button. (Ok, we admit, it takes a few button presses to text – but you get the idea!)

Here are seven reasons every event planner needs to be using text messaging:

1 – The Pew Research Center found that as of November 2016, 95 percent of Americans have cell phones.

2 – Conversely, only 77 percent of cell phone owners have smartphones. If you rely on event software that requires people to download an app, you will invariably be leaving people out.

3 – Text messaging is the number one utilized feature on phones, with 97 percent of Americans using it daily. You are not forcing people to learn something new, which some may balk at. Texting is something they are adept at and already accustomed to.

4 – Texting is not just for personal use. According to eWeek, 80 percent of people already use it for business, so why shouldn’t they be using it for yours as well?

5 – Email is not where it is at anymore; only 20 percent of emails are opened, whereas text messaging has a whopping 98 percent open rate. You can be assured that when you press ‘send,’ your message will get to the recipients promptly, and will actually be seen. No more missed communications!

6 – The CFI Group discovered in 2012 that texting is what keeps consumers satisfied when it comes to business communications. The technology earned 90 out of 100 points in their survey, while phone calls only earned 77 points. Your customers want to be texted.

7 – eWeek also found that when it comes to business professionals, 72 percent would prefer to text than to use a messaging app.

Don’t make the mistake of making your customers or employees go the extra mile for your event. Show them that you are an event manager that is hip to what they want by offering text messaging for events. You will keep them happy, save money, and are more likely to get that post event survey filled out!

April 17, 2017September 7, 2018

Is It an Effective Meeting if No One Asks a Question?

Copyright Edwin Andrade via Unsplash — A good example of an effective meeting: audience participation

Issues & Solutions: How Text Software Helps to Increase Employee Participation

Do you have an optimal level of staff participation at your company meetings? A recent conversation with a potential client had me considering the importance of constructive communication between staff and CEO. Unfortunately, these issues aren’t just limited to this potential client…Do any of these issues sound familiar to you? Text-to-screen software for events offers up some potential solutions to staff participation problems.

The Major Issue: Lack of Employee Participation at Company Meetings
In 2 years of quarterly meetings, not a single question was asked of this particular CEO. Not only does he know his employees have questions that are going unanswered, it’s disappointing for him to put so much effort into creating company-wide presentations and not get any feedback, questions or concerns.

This CEO wants to create an engaging dynamic between himself and his employees, one that encourages back and forth communication and growth. Without proper employee participation, both parties are missing out on opportunities to create positive change within the company.

The Solution
Event texting software removes the most common barriers to communication by allowing employees to text comments, questions and concerns anonymously. Texting software allows employees to ask the tough questions that can create necessary changes in a company. Maybe an employee doesn’t want their name associated with a critique. Many employees simply have a fear of public speaking. Whatever the case may be, anonymous texting software removes these fears allowing for you to create an atmosphere of open communication for more effective meetings.

Second Issue: Remote Employees Aren’t Active Participants
This particular company holds meetings with a large number of employees who work remotely. While technology allows for easy viewing of meetings, remote employees don’t have a way to participate in a Q&A session nearly as effectively as the employees who are physically present.

The Solution
If you have a cell phone with SMS capabilities, you can participate in your meeting in a direct way. Remote employees can text their questions to the CEO from anywhere in the world. This leads to increased overall audience participation, employee satisfaction and inclusion. Text polling software provides an efficient avenue for remote employees to participate, making them feel engaged in the experience and not just like an “outside viewer.”

Third Issue: Employees Miss an Opportunity to Interact with Their CEO
Employees are losing out on a valuable resource of information: Their own CEO. Don’t underestimate the power of hearing directly from your company’s CEO. While sending e-mails and newsletters may get information across to an entire company, hearing the CEO respond to your questions and concerns verbally has a more personal impact.

The Solution
Text to screen software promotes active participation during your event. Instead of pushing for verbal feedback and not getting a response, or using surveys after the meeting, use live text message polling to spark a conversation right then and there. Ensuring staff participation with text polling and response also ensures that employees get to hear from their CEO directly. Take advantage of this powerful opportunity.

If your company is facing similar issues, know that there are ways to increase employee participation at your events. Text message polling, questions and feedback have the ability to drastically increase your staff’s participation, leading to much more effective meetings.

April 13, 2017April 13, 2017

How to Make Event Survey Questions Fun, Useful, and Response-Worthy

How to Make Event Survey Questions Fun, Useful, and Response-Worthy

Your event is over, and it was a massive success. Or was it? The best way to find out is by sending out a post event text survey. In doing so, you will be able to gauge precisely what your guests thought about the experience, measure their satisfaction, and see if there are any tweaks you can make to make your next one even more successful. This can all be achieved through event survey questions.

The problem is, how do you go about doing this without boring your attendees to death? After all, you want to improve SMS survey response rates, and considering the actual rate of some survey responses hovers around a measly 30 percent, you need to make sure you get as many as you can to fill out your form.

Five Tips to Make Event Survey Questions Fun, Useful, and Response-Worthy

1 – Avoid ambiguity.

When performing text polls after an event, you want to make sure that your questions are eliciting the types of responses you want. To accomplish this, you need to avoid confusing your respondents.

For instance, asking “how would you improve our product” is going to garner answers all over the place. Instead, ask “in which of the following ways do you think our product could be improved.” Then, list the answers so you can easily see what areas need the most improvement. (Be sure to put a “nothing, it is perfect” answer in there as well, of course, so that you can see how many people truly love it!)

2 – Do not create bias by asking leading questions.

Asking a question like “what do you think about the utterly fantastic XYZ” automatically deems ‘XYZ’ as being utterly fantastic. This creates a subconscious thought process that will not allow a fair answer. For better responses, ask people how they would rate ‘XYZ.’

3 – Provide a plausible range of responses.

Just as you do not want to create any bias when asking a question, you also do not want leading answers. For instance, when asking how people would rate the event, it would be a mistake to have the answers saying “it was awesome,” it was fantastic” and “it was so much fun.” These answers are only going to frustrate people. Be honest in your range of answer choices so that your respondents can answer how they really feel.

4 – Do not alienate anyone in your survey.

Say you want to know what vehicles your demographic drives. Providing only “truck, SUV or sedan” as the possible answers will frustrate anyone who drives a motorcycle, hybrid or who does not drive at all. Be sure you provide all possible choices and when in doubt, use ‘other’ along with a way for them to let you know what that ‘other’ is.

5 – Do not be afraid to inject humor.

If we are to be honest, some people love doing surveys, but most do not. They can be quite dull. Don’t be afraid to liven your text polls up to make them fun. Injecting humor in your questions or providing a funny answer can entertain your guests, making them more likely to fill it out in its entirety.

Event survey questions do not have to be dull and boring. By utilizing the above tips, you can make the texts more enjoyable as well as garner responses that help you learn how to improve in the future.

For more information about live audience polling or event survey software, visit: http://www.mosio.com/events

Image: Copyright Hannah Morgan via Unsplash

April 8, 2017April 13, 2017

Why Live Polls are the Secret Ingredient to More Successful Events

Imagine you’re mid-way through an important presentation. You’re not picking up a good read on your audience…What are they thinking? Should you change direction? You might wish there was a way to check in with your attendees, make sure they are comprehending your most important ideas and enjoying the presentation. With text polling software, all of this is possible. We believe SMS polls are the secret ingredient to creating more successful events. Here are a few reasons why:

1. Increase Audience Comprehension
Does your audience understand the ideas you’re presenting? You might have a strong presentation, but if your audience isn’t absorbing the information, it’s time to make some adjustments. Live audience polling allows you to assess your audience’s level of comprehension and re-hash your most important ideas if necessary. You have the opportunity to ensure your audience exits the presentation with your most important takeaways.

2. Give the Audience Control
No event is the same. It’s smart to be slightly flexible in your presentation to match the needs of each individual audience. Using a live SMS poll throughout your presentation makes it easy to figure out which topics to really delve into, and which topics to skim by. By catering your event directly to your attendees, you help to guarantee that your attendees gain maximum value from your presentation.

3. Get Instant Feedback
It’s not uncommon to gather feedback through polling after an event is over. Instead of realizing you missed the mark after the presentation ends, use live polling to check in with your audience mid-presentation. SMS polling can be done through text messaging anonymously, so expect to get honest answers from your audience. Live polling gives you the necessary tools to engage your audience from start to finish.

4. Put Your Audience First
You present yourself as the type of event leader that puts their event attendees first.
Checking in with your audience is not only smart, its courteous. Your audience will appreciate the chance to share their input through live poll because it’s simply not an opportunity that many event leaders incorporate. By standing out and utilizing live polls, you interact with your audience in a new and exciting way.

Why do we think live polls are the secret ingredient to successful events?
It’s simple: implementing live polling directly impacts your audience’s understanding, engagement and enjoyment of your event. Incorporate live polling at your next event and notice the difference.

For more information about audience response systems using cell phones, visit: http://www.mosio.com/events

Image Copyright: Kristina Flour via Unsplash

March 23, 2017March 11, 2019

Launching the Mosio for Events Display from a PowerPoint Presentation

Launching the Mosio for Events Display from Inside a PowerPoint Presentation

Launching the Mosio for Events Display from a PowerPoint Presentation

We’ve had some clients ask the best way to launch their events display from inside of PowerPoint, Keynote, or other presentation software. Some have asked if they are able show the event’s screen inside of their presentation software. First, the reason we don’t recommend launching your text-to-screen display inside of PowerPoint, then onto our recommended way to do so.

Embedding Your Text-to-Screen Display in Powerpoint: Not Recommended

We understand that people have different reasons for wanting the functions and features they want, but we don’t recommend it for a pretty simple reason: Why try to replace the functions and flexibilities of a web browser through plugins and add-ons when a browser does the job perfectly?

We pride ourselves in making things as simple and cost effective as possible without plugins, add-ins, Adobe Flash, ActiveX, or any additional tech wherever possible, so we recommend using your web browser for the screen you’re going to be projecting. The best feedback we get from clients is that our software is easy to use. We hope you agree.

BUT…If you absolutely must, we have information inside of the training guide PDF and a ink to a free PowerPoint add-in called LiveWeb.

Launch the Mosio for Events Display from a PowerPoint Presentation

The training PDF does a great job of showing the simple steps in accomplishing this. You can either download the PDF, or view each of the slides below.
Launching Mosio From Powerpoint (PDF)

Training Guide Slides

Download LiveWeb (Free): http://bit.ly/LiVEweb
LiveWeb How To Guide: http://bit.ly/2ozUJjG

If you have any questions, please submit a support ticket. If you’re looking for a way to make your events more engaging with live Q&A or SMS Surveys, sign up for a free, 14 day trial of Mosio for Events now.

November 6, 2013March 12, 2019

5 reasons text messaging is a better way to communicate with users than anything you’re using now

5 reasons text messaging is a better way to communicate with users than anything you’re using now

There are many ways to communicate with those around you, but if you’re running a organization that relies on quick interaction with you and your users, a more reliable, faster method may be needed on mobile devices. There are a few options to take when deciding what form of communication you’d like to use, text messaging is perfect for any sized organization, here are 5 reasons why:

1) Quick Response Times
Did you know that 90% of text messages are read within 10 minutes? And if you send a message that falls into that 10%, you’ll be happy to know that on average, people will look at their phones 150 times a day. Text messages to be replied to in real-time or from auto-responders and they’re cost effective. Because of these reasons, difference between the response time of emails or phone calls and text messages is phenomenal.

2) Multiple Streamlined Conversations at Once
Each person in your organization has the ability to answer just one phone call at once. Depending on the size of your organization, and the amount of customer interaction you’ll get, this may not be viable for you. With two-way text messaging, each staffer can engage in multiple text conversations at once, and they’ll be able to reply to new conversations while the first users take time to reply back.

3) Text Messages Keep Users in the Loop
While social media can be a great way to convey messages to your followers, you may not be reaching all of your users among all of the social noise. By texting instead, you’ll be able to send out messages about updates for your organization, new services, and any information you think could be useful to your users and ensure they’ll read it. With certain types of text messaging software, users are able to reply back to you and start a private conversation to get any questions they may want answered.

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4) Make Things Easier for Your Users and Staff
Communication through phone calls can be time consuming, costly and an inefficient way to share electronic data. Users have to write down any information they need, and in the heat of the moment they could easily get information wrong, ask for it to be repeated and grow frustrated. Phone calls have their place, but in many communications all that is required is short, quick information, making text messaging the perfect medium to reach those on-the-move.

5) Provide Great Service and Support
No matter what service you provide, good communication with users is incredibly important. Great service will determine whether users feel comfortable to come back to you again, and this can be difficult to achieve with phone calls or email. If you have multiple users trying to access your line, waiting times may turn users around, something that can be easily fixed with text messaging. Email can be used to reply quickly to users, but without having an obvious notification, users may not notice they have a reply to the email they’ve sent and the reply times between you and your customer could be hours or even days. With text messaging, you’ll be able to provide a much better experience for your users and hopefully it’ll be one they would be happy to come back to.

There are many ways to communicate with your users, but when it comes to reaching them everywhere in the quickest amount of time, nothing beats text messaging. If you host events, conferences or meetings, text messaging is a great way to engage your attendees and increase audience participation.

This article was brought to you by Mosio | Mobile Messaging Solutions. Please feel free to forward it on to colleagues or associates or find out more about how we help more organizations “go mobile” with cost effective two-way text messaging software. To get pricing and sign up for a free, 14 day trial: http://www.mosio.com/eventstrial

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