Mobile Health News: In the wake of a Boston tragedy – mHealth holds promise, Use of Mobile Health Care Apps on the Rise, Doctor-approved

5 technologies catalyzing change in personal healthcare

In the future, technology will start to play a larger part of our personal healthcare than ever before, and we’ll see new technologies rise up, and old technologies be rewritten. These new technologies will of course be beneficial both to our own personal health and to the health of those around us, and as researchers get further into developing new technologies, the more benefits we will gain from using technology to help take care of us.

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In the wake of a Boston tragedy, mHealth holds promise

This article is an interesting insight into how we’re already using our technology for mhealth without even realizing it. The Boston bombing was a terrible incident, but it showed victims use their smartphones to ensure that they are okay, and that everybody around them gets the support they need to make it home that day. Smartphones were used for calling emergency services and relatives, but it was also used for other reasons such as for check-ups on any injured people’s health conditions.

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Doctor-approved

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Mobile Tech Helps NHS Reach Remote Patients

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Use of Mobile Health Care Apps on the Rise

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Reduce the Stress on Your Recruiting Call Centers: Use Mobile Surveys to Pre-Screen Research Patients

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Calling: Unknown Number.  Should you answer it?  You can just let it go to voicemail and call back if it turns out to be something important.  One less time you have to talk on the phone…

Although many people may qualify for research studies, a number of these potential study patients never receive all of the information for studies they might be interested in.  Even less are pre-screened by call centers.  In an era when talking on the phone has significantly decreased, it is hard for call centers to get a hold of potential patients, especially at a time that is convenient enough for these people to complete a pre-screening interview.  Call centers are therefore left in a difficult position.

Furthermore, when research sites do not receive the patient recruitment numbers that they need, additional stress is placed on call centers to pre-screen more patients so that enrollment can be met for studies.  With telephone calls becoming less effective, and at a time when people are texting and using the mobile web much more often, these two media are perfect for pre-screening research patients!

Forbes states that in the latest Cisco® Visual Networking Index Forecast, it is predicted that the number of mobile devices will exceed the number of people on earth by the end of this year.  This means that potential research patients are using these mobile technologies, and are more likely to complete the pre-screening process using a text or mobile web survey.

Text messaging and mobile web surveys can be used for the pre-screening process.  Not only are these surveys more effective in an increasingly mobile-connected population, they also put some of the pressure off of call centers, who simply cannot keep up with needed pre-screening numbers when potential patients do not want to talk on the phone.  They are also more convenient than mobile apps because no download is required.  Mobile surveys are a beneficial way to reach a potential patient population and complete more pre-screens, hopefully leading to increased enrollment on research studies.

Mosio for Research provides mobile surveys and mHealth text messaging technology specifically for clinical research. Learn more at http://www.mosio.com/biz/solutions/research.

Author: Emily Waller holds an Honors B.S. in Biomedical Engineering, has worked on numerous clinical trials, and as a medical & technical writer.  She writes to promote innovative ideas in healthcare, technology, and research within the online community.  She also loves photography, neuroscience, and household DIY projects.

Text Messaging News: Could TEXTING be the latest way for doctors to diagnose strokes?, Tanzania’s Healthy Pregnancy Text Message Service, Payment via mobile

Could TEXTING be the latest way for doctors to diagnose strokes?

According to research, texting may be another way to spot stroke symptoms. We already know that garbled and slurred speech are a very clear sign of an upcoming stroke, but an incoherent text message could also be a sign of a stroke. A recent stroke victim could speak and write fine, but after further investigation, texts sent around the time of the stroke showed to be garbled up and filled with less English than normal. This could be used in the future as a sign for loved ones to help those who may be suffering from a stroke.

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Banks Roll Out Customer Service App With Live Mobile Chat

Standing in-line at a bank or waiting on the phone while listening to call center music can make you feel bored and like you’re wasting your time. Two UK banks have tried to replace these two slow methods of communications by offering a mobile chat app that allows business bank users to ask questions to an agent and receive a real reply quickly. If this service gets used a lot, we may end up having to wait for an answer, but if we’re lucky, this could be a solution to those long waiting times in a queue or on a phone.

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Payment via mobile expands to entire Bucharest metro system after pilot project success

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New apps transforming remote parts of Africa

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Tanzania’s Healthy Pregnancy Text Message Service Reaches 100,000 Subscribers in 15 Weeks

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Hospitality News Byte: Trendy Hotel Near Apple’s Cupertino HQ Has An Apple TV In Each Room, Small Luxury Hotels emphasises importance of mobile channel, Rise of ‘invisible traveller’ prompts mobile hotel check-in

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Trendy Hotel Near Apple’s Cupertino HQ Has An Apple TV In Each Room

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Rise of ‘invisible traveller’ prompts mobile hotel check-in

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Sandals Resorts Upgrades Wi-Fi Across 23 Luxury Properties

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NCR Launches Aloha Mobile to Make Everyday Easier for Restaurants

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Small Luxury Hotels emphasises importance of mobile channel

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Text Messaging News: Text messages help cholera fight in Mozambique, Cutting costs and saving lives, Digital Coping Tools

Text messages help cholera fight in Mozambique

Resource guide points cancer patients to digital coping tools

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Text messages help cholera fight in Mozambique

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Ipswich Hospital saves £1m through appointment reminder system

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Text alerts: Cutting costs, and saving lives

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Teens send text messages to get questions about sex answered

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mHealth News: Mobile Technology Restrengthens The Health Industry, Ray of hope for the ‘hard-to-reach’ people, Medical Devices Changing Patient/Doctor Communication

Mobile Technology Restrengthens The Health Industry

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mHealth: Ray of hope for the ‘hard-to-reach’ people

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Report says remote patient monitoring becoming part of standard care pathways

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Medical Devices Changing Patient/Doctor Communication

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Telemedicine can save 100,000 Nigerians daily —Experts

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Text Messaging News: Cell phone to manage diabetes, Texting program to help those with prostate cancer, Text Fest for Awareness

Dawn Boylan of Bell Aliant holds a smartphone Wednesday with a text inviting people to take part in a chance to break the Guinness World Record for most people texting for mental health. (INGRID BULMER / Staff)

Texting for health: Using your cell phone to manage diabetes

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New text messaging program to help those with prostate cancer

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Text fest aims to break record for awareness

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MetroHealth Medical Center to start texting appointment reminders this spring

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New tech tools aim to bring health care home

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Text Messaging News: Rwanda’s Health Care Success Story, Text Messages More Helpful Than In-Person Provider Visit, AN EFFECTIVE HIV PREVENTION INTERVENTION

Men texting

New Smartphone App And Mobile Website Help FirstEnergy Utility Customers Stay Connected

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Rwanda’s Health Care Success Story

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Report: Patients Say Text Messages More Helpful Than In-Person Provider Visit

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Health Notes: Text service for suicide prevention sees heavy use

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TEXT MESSAGING AS AN EFFECTIVE HIV PREVENTION INTERVENTION FOR METHAMPHETAMINE-USING MSM

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Text Messaging News Update: Texting Could Help Spread the Word on Teen Health, Customize Customer Service, Success of Text Message Diabetes Intervention

Texting Could Help Spread the Word on Teen Health

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Miami Children’s Hospital Receives Award for Its Web-based Marketing of Texting Services

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How Mobile Apps Can Customize Customer Service

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There’s A Simple Way For Stores To Insantly Improve Customer Service

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WSU researcher to evaluate success of text message diabetes intervention

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Sex and Health Education for Teens and Young Adults via Mobile Text Messaging – Private, Personal, Anonymous and Effective

Mosio: Text Messaging for Health Education Services

Mosio’s Mobile Text Messaging Solutions for Health Services

There are a number of reasons health centers on campus and in the community are looking into new methods of communicating with Gen-Y, and it makes sense. In order to stay current and connected with teens and young adults, it is imperative to explore the technologies they are using the most.

Mobile text messaging is one of the best communication tools an organization can use today. Numbers tell the story:

  • 4.1 billion text messages are sent each day in the U.S. (CTIA Wireless)
  • Americans overall send and receive twice as many text messages as phone calls per month. (Nielsen Mobile)
  • U.S. Teens (ages 13-17) sent and received an average of 1,742 text messages per month in Q2 2008. (Nielsen Mobile)
  • Text messaging has overtaken email and instant messaging as the main form of communication for college students. (Technology Marketing Corporation)

Text messaging isn’t a fad and it isn’t a new social networking site that will be outdated for a new one in a matter of years. It’s not just growing by leaps and bounds. Texting has quickly become the preferred method of communication for the average American.

160 characters may not seem like enough to convey a question, answer or thought, but the nature of text messaging is quick and to-the-point interactions. In addition, there are new technologies enabling web-to-phone text messaging and conversation “threading”, so a person using a computer online can receive and respond to another person who is sending messages from his/her phone.

Organizations that are adopting these new “textnologies” are seeing a quick return on their investment simply by being able to reach more students, patients, guests, customers and young adults.

9 Reasons to use Mobile Text Messaging for Sex and Health Education for Teens and Young Adults

1. It’s everywhere they are. Phones are in their pockets and in their purses, everywhere they go. Text messaging offers a quick, discrete method of communication whenever and wherever advice is needed.

2. Text messaging technologies exist that provide anonymous interactions, allowing conversations to be private and confidential.

3. It is difficult to get over the hurdle of calling or coming in face-to-face for advice or help. Starting the conversation via text messaging can lead to more personal interactions (phone or appointment) once a level of comfort has been reached.

4. 80% of 18-34 year olds report cell phone as “lifeline” in a recent survey conducted by Sprint.

5. “Sexting” is a real problem. Utilizing the same medium to educate students can make a positive impact on negative behavior. They are obviously communicating about sex with their peers through text messaging & mobile photos, so this channel is open for healthier conversations.

6. 71% of teens and 90% of college students own a cell phone (Pew Internet and Student Monitor, respectively).  Not all own computers or have the privacy at home to be able to consult health professionals and sex education specialists.

7. Young people already understand texting can be used beyond peer-to-peer interactions. American Idol and youth-targeted marketing campaigns have done this for years, so there is no obstacle or major challenge for them to understand how a text messaging service works.

8. Quick, immediate, real-time availability by health services/information specialists can help prevent delayed, long-term issues.

9. It is a lot easier than you may think to implement a text message service and information helpline to reach more teens and young adults.

Need more information on how you can get started? Visit Mosio’s Mobile Text Messaging Solutions for Health Services page or contact us for a free live demo.

Case Study: Scarleteen