When should you let your audience send text messages for Q&A Questions?

When should you let your audience send text messages for Q&A Questions?

According to many studies, most adults spend at least twenty three hours a week sending and receiving texts from their smartphone. Given these staggering statistics, wouldn’t it make sense to incorporate text messaging at events for questions and answering?

The many benefits of text-to-screen technology include: audience can use their own phones, every attendee will have the chance to ask his/her question during the event, questions can be posted anonymously, event organizers can download the questions, questions can be used to gather event feedback, and much more! For your next conference, meeting, or other important function, encourage your participants to send text messages for Q&A questions.

Types of Events Where Text Messaging Technology Is Appropriate 

Company Meetings 
Did you know that public speaking is the top fear of people in the United States? To encourage shy and reserved employees to stand up and ask questions during company meetings, consider using SMS technology. When employees participate in text-to-screen applications, not only does the communication improve between employees and corporate leaders, but the innovative technology will allow users to ask questions anonymously, openly, and honestly.

Conferences and Workshops
If you are having a conference, text-to-screen applications are a great way to send questions to keynote speakers. The podium speakers can then modify their presentations in real time to meet the interests of the audience. Just don’t forget to have your attendees send text messages for Q&A questions before or throughout the presentation.

Town Halls
Remember when a microphone would be passed around for question and answer sessions?
For town hall meetings or any other event where the input of a group of people is important, you need to replace this old method with an innovative text messaging system to encourage widespread involvement during panel discussions. Instead of an assistant running around the room with a microphone, incorporate text-to-screen technology into the panel discussion to ensure that the amount of questions received and answered is significantly increased.

Church 
The strategic use of a text messaging system during church sessions or youth group events can allow for increased gamification of activities. By using trivia questions or other fun games throughout church functions, attendees are more likely to learn and retain important information. These games are also a great way to increase participation among church members.

Orientation 
Most employees and new students will feel slightly nervous during orientation. Why not alleviate their fears during question and answer time with text messaging applications? The use of SMS technology during orientations will immediately remove the fear of public speaking that hinders most new employees and students. After the event, you can even improve your next orientation by reviewing the questions from the text messages.

Employee or Team Training 
An employee or team training can be greatly enhanced when text-to-screen technology is used. Even people who have been on a team for a while may feel nervous about asking questions when new information is presented. Since research has shown that communication between management and employees is always ranked low, try using SMS technology during team trainings to encourage employees to feel comfortable asking questions, which will ultimately increase workplace satisfaction.

Sign up for a free, 14 day trial of Mosio Q&A: http://www.mosio.com/qnaplans

7 Reasons Every Event Manager Should Be Using Text Messaging

Every event manager knows that the job does not come with a step-by-step how-to manual that outlines what you need to do to succeed. Every single one is different, and while they all have the common goal of bringing people together for a common cause, that is where their similarities end. Event managers must be able to multitask skillfully, communicate effectively with many varying personalities, find the best bargains in town to keep budgets bearable, steer gracefully through problems that will invariably occur, and do all of this with confidence and a smile.

No problem, right?

Luckily, today we have the technology that can take just a little of the pressure off. Not many people consider how widespread cell phone use is. However, these statistics are of vital importance to anyone planning a large event, as managers can take advantage of cellular use to help streamline their planning, keeping everyone up-to-date from the first contact through to the post event survey. You can keep everyone in the loop and informed by the push of a button. (Ok, we admit, it takes a few button presses to text – but you get the idea!)

Here are seven reasons every event planner needs to be using text messaging:

1 РThe Pew Research Center found that as of November 2016, 95 percent of Americans have cell phones.

2 – Conversely, only 77 percent of cell phone owners have smartphones. If you rely on event software that requires people to download an app, you will invariably be leaving people out.

3 – Text messaging is the number one utilized feature on phones, with 97 percent of Americans using it daily. You are not forcing people to learn something new, which some may balk at. Texting is something they are adept at and already accustomed to.

4 – Texting is not just for personal use. According to¬†eWeek, 80 percent of people already use it for business, so why shouldn’t they be using it for yours as well?

5 – Email is not where it is at anymore; only¬†20 percent of emails are opened, whereas text messaging has a whopping 98 percent open rate. You can be assured that when you press ‘send,’ your message will get to the recipients promptly, and will actually be seen. No more missed communications!

6 РThe CFI Group discovered in 2012 that texting is what keeps consumers satisfied when it comes to business communications. The technology earned 90 out of 100 points in their survey, while phone calls only earned 77 points. Your customers want to be texted.

7 –¬†eWeek¬†also found that when it comes to business professionals, 72 percent would prefer to text than to use a messaging app.

Don’t make the mistake of making your customers or employees go the extra mile for your event. Show them that you are an event manager that is hip to what they want by offering text messaging for events. You will keep them happy, save money, and are more likely to get that post event survey filled out!

Sign up for a free, 14 day trial of Mosio for Events: http://www.mosio.com/eventstrial

Is It an Effective Meeting if No One Asks a Question?

Copyright Edwin Andrade via Unsplash
A good example of an effective meeting: audience participation
Issues & Solutions: How Text Software Helps to Increase Employee Participation

Do you have an optimal level of staff participation at your company meetings? A recent conversation with a potential client had me considering the importance of constructive communication between staff and CEO. Unfortunately, these issues aren’t just limited to this potential client…Do any of these issues sound familiar to you? Text-to-screen software for events offers up some potential solutions to staff participation problems.

The Major Issue: Lack of Employee Participation at Company Meetings
In 2 years of quarterly meetings, not a single question was asked of this particular CEO. Not only does he know his employees have questions that are going unanswered, it’s disappointing for him to put so much effort into creating company-wide presentations and not get any feedback, questions or concerns.

This CEO wants to create an engaging dynamic between himself and his employees, one that encourages back and forth communication and growth. Without proper employee participation, both parties are missing out on opportunities to create positive change within the company.

The Solution
Event texting software removes the most common barriers to communication by allowing employees to text comments, questions and concerns anonymously. Texting software allows employees to ask the tough questions that can create necessary changes in a company. Maybe an employee doesn’t want their name associated with a critique. Many employees simply have a fear of public speaking. Whatever the case may be, anonymous texting software removes these fears allowing for you to create an atmosphere of open communication for more effective meetings.

 

Second Issue: Remote Employees Aren’t Active Participants
This particular company holds meetings with a large number of employees who work remotely. While technology allows for easy viewing of meetings, remote employees don’t have a way to participate in a Q&A session nearly as effectively as the employees who are physically present.

The Solution
If you have a cell phone with SMS capabilities, you can participate in your meeting in a direct way. Remote employees can text their questions to the CEO from anywhere in the world. This leads to increased overall audience participation, employee satisfaction and inclusion. Text polling software provides an efficient avenue for remote employees to participate, making them feel engaged in the experience and not just like an “outside viewer.”

 

Third Issue: Employees Miss an Opportunity to Interact with Their CEO
Employees are losing out on a valuable resource of information: Their own CEO. Don’t underestimate the power of hearing directly from your company’s CEO. While sending e-mails and newsletters may get information across to an entire company, hearing the CEO respond to your questions and concerns verbally has a more personal impact.

The Solution
Text to screen software promotes active participation during your event. Instead of pushing for verbal feedback and not getting a response, or using surveys after the meeting, use live text message polling to spark a conversation right then and there. Ensuring staff participation with text polling and response also ensures that employees get to hear from their CEO directly. Take advantage of this powerful opportunity.

If your company is facing similar issues, know that there are ways to increase employee participation at your events. Text message polling, questions and feedback have the ability to drastically increase your staff’s participation, leading to much more effective meetings.

Sign up for a free, 14 day trial of Mosio for Events: http://www.mosio.com/eventstrial