7 Reasons Text Messaging is a Better Way to Engage Your Event Attendees than Anything You’re Using Now

If you think about it, the question and answer period of any corporate event is critical in the context of your audience’s experience: It’s a time for attendees to seek clarification and the last chance for you to positively impact your attendees. While there are many ways to engage an audience in Q&A, not all are created equal when it comes to effectiveness and efficiency. If you’re not using text messaging at your corporate events, you could be missing out on opportunities to maximize audience engagement.

Here are our top 7 reasons why text messaging engages your audience better than any other method you might be using now:

1. Texting Takes Advantage of the Shift in Communication Styles
In recent years, there’s been a shift in communication styles: More people are likely to use text than any other form of communication, especially young adults. Knowing that so many people prefer to text, it makes sense to try incorporating it into your next event.

2. Answer More Questions in a Shorter Amount of Time
Passing around a microphone and asking your audience to raise their hands to speak are two extremely common ways to ask questions at events…That also tend to eat up the most Q&A time. Texting allows for quick, to-the-point information to be exchanged. This means more opportunity for you to answer important questions.

3. Opportunity to Pre-select Questions
You have the ability to moderate text questions at your event. Is there an important point or takeaway you’d like to emphasize with your attendees? Simply choose the best text message questions to accomplish your goals.

4. Texting Reaches the Vast Majority
Many companies use social media outlets to take questions during events. Instead of hoping that the majority of your audience has a twitter account and knows how to use it, rely on the fact that over 91% of adults in the US own a cell phone with texting capabilities.

5. Receive Text Input from All Attendees
Not everyone feels comfortable speaking out at large corporate events, and that’s okay! Text allows an alternate mode of questioning for those who are more apt to utilize written communication.

6. Text Questions can be Submitted Anonymously and Moderated, Presenting the Best Ones for Speaker Responses
There are many important questions that go unasked because someone might not feel at ease attaching their name or face to the issue at hand. Texting anonymously is the perfect way to get these types of important questions asked at your event.

7. Promote Audience Participation
While most other forms of Q&A engage only the person asking the question, texting provides an opportunity for the majority of your audience to interact with you. Event attendees who actively participate retain more information and will be more likely to correlate your event with a positive experience. Allowing everyone to text in a question shifts an attendee’s perspective from passive to active.

Don’t let outdated or inadequate methods of Q&A detract from your next event.

Consider utilizing text messaging software for a more effective, efficient and successful Q&A session.

For more information about Mosio for Events pricing and plans, visit: http://www.mosio.com/eventsplans

Top 5 Ways Text Messaging Enhances Audience Participation

Mosio Enhances Audience Participation

We’ve always been told to turn off our phones for important events and meetings. But what if you were told that allowing your audience to text message during your next presentation could greatly increase overall participation? It’s true: Text-to-screen services are changing the rules when it comes to proper phone etiquette during events and presentations.

Live-broadcasted text messages in the form of questions, comments or poll responses create an engaging dynamic in which audience members feel empowered to participate. We’ve compiled the top 5 reasons why text-to-screen service directly enhances audience participation at your next event:

1. Interact with More Audience Members
Text-to-screen technology has the ability to increase participation through directly increasing the number of audience members a presenter can engage. With many conferences and events being broadcasted online, a text-to-screen service has the ability to make web viewers feel like they are part of the live audience. By giving remote participants equal ability to share and participate in the event, you can substantially increase overall audience participation.

2. Gain Audience Feedback in Real-time
Text-to-screen technology gives power to the audience. Audience members can essentially direct the flow of the event through the use of comments and questions posted on screen. Giving the audience this type of control creates investment that leads to increased participation, simply because they have a hand in shaping the type of presentation they want to view and hear. In turn, the audience cares more about what you, the speaker, has to say.

3. Create a Safe Forum for Discussion
Tough questions that may provoke meaningful discussion often go unasked due to audience member apprehension. A text-to-screen service can provide audience members the anonymity to discuss questions and concerns freely without fear of judgement. Audience members who normally may not be active participants may feel more comfortable making their voices heard.

4. Foster an Interactive Environment
Text messaging involvement improves participation through audience member interaction. It’s easy to zone out or lose focus when a presentation does not contain interactive elements. By utilizing text messaging, audience members are not only hearing the information you provide, they can interact with the information in a personalized way. As an added bonus, audience members who are encouraged to interact during an event are apt to reflect back on the experience as positive and engaging.

5. Create a Novel Experience for Audience Members
By changing the common “turn off your phone” narrative and actively encouraging participants to use their phones to text, you create a novel experience for the audience in any style of event. People want to participate because its a new, fun, and relevant way to keep discussion honest and open.

When it comes to creating impactful events and presentations, audience participation is key. Don’t underestimate the impact that text messaging can have at your next event. Ironically, keeping all phones on and within reach might be just what you need to increase the participation of your audience.

For more information about Mosio for Events, visit: http://www.mosio.com/events

5 reasons text messaging is a better way to communicate with users than anything you’re using now

5 reasons text messaging is a better way to communicate with users than anything you’re using now

There are many ways to communicate with those around you, but if you’re running a organization that relies on quick interaction with you and your users, a more reliable, faster method may be needed on mobile devices. There are a few options to take when deciding what form of communication you’d like to use, text messaging is perfect for any sized organization, here are 5 reasons why:

1) Quick Response Times
Did you know that 90% of text messages are read within 10 minutes? And if you send a message that falls into that 10%, you’ll be happy to know that on average, people will look at their phones 150 times a day. Text messages to be replied to in real-time or from auto-responders and they’re cost effective. Because of these reasons, difference between the response time of emails or phone calls and text messages is phenomenal.

2) Multiple Streamlined Conversations at Once
Each person in your organization has the ability to answer just one phone call at once. Depending on the size of your organization, and the amount of customer interaction you’ll get, this may not be viable for you. With two-way text messaging, each staffer can engage in multiple text conversations at once, and they’ll be able to reply to new conversations while the first users take time to reply back.

3) Text Messages Keep Users in the Loop
While social media can be a great way to convey messages to your followers, you may not be reaching all of your users among all of the social noise. By texting instead, you’ll be able to send out messages about updates for your organization, new services, and any information you think could be useful to your users and ensure they’ll read it. With certain types of text messaging software, users are able to reply back to you and start a private conversation to get any questions they may want answered.

SIGN UP FOR A FREE TRIAL

4) Make Things Easier for Your Users and Staff
Communication through phone calls can be time consuming, costly and an inefficient way to share electronic data. Users have to write down any information they need, and in the heat of the moment they could easily get information wrong, ask for it to be repeated and grow frustrated. Phone calls have their place, but in many communications all that is required is short, quick information, making text messaging the perfect medium to reach those on-the-move.

5) Provide Great Service and Support
No matter what service you provide, good communication with users is incredibly important. Great service will determine whether users feel comfortable to come back to you again, and this can be difficult to achieve with phone calls or email. If you have multiple users trying to access your line, waiting times may turn users around, something that can be easily fixed with text messaging. Email can be used to reply quickly to users, but without having an obvious notification, users may not notice they have a reply to the email they’ve sent and the reply times between you and your customer could be hours or even days. With text messaging, you’ll be able to provide a much better experience for your users and hopefully it’ll be one they would be happy to come back to.

There are many ways to communicate with your users, but when it comes to reaching them everywhere in the quickest amount of time, nothing beats text messaging. If you host events, conferences or meetings, text messaging is a great way to engage your attendees and increase audience participation.

This article was brought to you by Mosio | Mobile Messaging Solutions. Please feel free to forward it on to colleagues or associates or find out more about how we help more organizations “go mobile” with cost effective two-way text messaging software. To get pricing and sign up for a free, 14 day trial: http://www.mosio.com/eventstrial

Mosio
Interactive. Mobile. Engagement.