Great infographic about the impact of social media and mobile on the Hospitality Industry. Put out by Four Pillars.
While the infographic doesn’t discuss the power of text messaging in hospitality (the most widely used channel on mobile devices), they mention:
- 85% of leisure travelers use their smartphones while abroad.
- 30% have used mobile apps to find hotel deals
- 29% of travelers have used mobile apps to find flight deals.
Uses by travelers we think are going to become more popular in the very near future?
- Checkin and Checkout Via Text Messaging
- Text a Concierge / Guest Services
- Restaurant and Spa Reservation Requests and Reminders
For a bigger version of the graphic and to visit Four Pillars, click on the image.
To find out about Mosio’s text messaging solutions for the hospitality industry, get in touch with us via our website, or call our Hospitality Specialist (Marie) at 877.677.4699 Ext. 704.