Category: Text Messaging for Customer Service

Interactive text messaging software enabling you to communicate, engage, and collect data more efficiently.

Hospitality News: More Hotels Embrace Free Wi-Fi in Lobbies, Speedy Check-In Lets Hotel Guests Bypass Front Desk, Make it Easy for Your Customers Holding the Phone

More Hotels Embrace Free Wi-Fi in Lobbies Read More Four Seasons Uses Mobile App to Bridge Communication Gap Between Guests and Staff Read More Mobile Engagement: Make it Easy for Your Customers Holding the Phone Read More Your Customers Are Texting, Why Aren’t You? 7 Ways Small Businesses Can Use Text Messaging to Drive Results…
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Mobile Health News: Hospital embraces mobile technology to boost services, Text Messages May Be A Vital Diagnostic Tool For Stroke Victims, Modern medicine goes mobile

Text Messages May Be A Vital Diagnostic Tool For Stroke Victims

Hospital embraces mobile technology to boost services Read More Mobile technology improves health care in Eastern Iowa Read More Putting the ‘smart’ in smartphones: Hospitals see many benefits in new platforms Read More Text Messages May Be A Vital Diagnostic Tool For Stroke Victims Read More Modern medicine goes mobile Read More Compiled by Mosio mobile…
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Text Messaging News: Text messages help cholera fight in Mozambique, Cutting costs and saving lives, Digital Coping Tools

Text messages help cholera fight in Mozambique

Resource guide points cancer patients to digital coping tools Read More Text messages help cholera fight in Mozambique Read More Ipswich Hospital saves £1m through appointment reminder system Read More Text alerts: Cutting costs, and saving lives Read More Teens send text messages to get questions about sex answered Read More   Compiled by Mosio mobile…
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Text Messaging News: Cell phone to manage diabetes, Texting program to help those with prostate cancer, Text Fest for Awareness

Dawn Boylan of Bell Aliant holds a smartphone Wednesday with a text inviting people to take part in a chance to break the Guinness World Record for most people texting for mental health. (INGRID BULMER / Staff)

Texting for health: Using your cell phone to manage diabetes Read More New text messaging program to help those with prostate cancer Read More Text fest aims to break record for awareness Read More MetroHealth Medical Center to start texting appointment reminders this spring Read More New tech tools aim to bring health care home…
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Texting News: Texting preferences for mHealth, Text Messaging to Improve Teen Health, Payments by text message service

Texting preferences for mHealth are just another thing teenagers are picky about Read More Text Messaging to Improve Teen Health Read More New text message based customer loyalty reward program Read More Payments by text message service to launch in UK in spring 2014 Read More Customer’s text message stops robbery attempt Read More  …
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Hospitality News: Days Hotel in Singapore offer smartphones to guests, iPads Like Bed Sheets, Online service and software help diners and restaurants

Days Hotel first property in Singapore to offer smartphones to guests Read More Why Royal Caribbean Treats iPads Like Bed Sheets Read More Conrad Hotels & Resorts launches Conrad Concierge App Read More Online service and software help diners and restaurants efficiently manage seating Read More Tivoli Hotels & Resorts goes mobile with GuestCentric Read…
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Text Messaging News Update: Texting Could Help Spread the Word on Teen Health, Customize Customer Service, Success of Text Message Diabetes Intervention

Texting Could Help Spread the Word on Teen Health Read More Miami Children’s Hospital Receives Award for Its Web-based Marketing of Texting Services Read More How Mobile Apps Can Customize Customer Service Read More There’s A Simple Way For Stores To Insantly Improve Customer Service Read More WSU researcher to evaluate success of text message…
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Hospitality News Update: Revolutionizing Hospitality Industry, Smartphone app helps in restaurant seating, New free software

Travel Mobile

AIRMENU LETS GUESTS PLACE ORDERS WITHOUT THE NEED FOR A WAITER Read More New free software for small hotels B&Bs lodges Read More Smartphone app helps in restaurant seating Read More Mobile Technology Revolutionizing Hospitality Industry Read More Why Customer Segmentation Should Be Your Top Mobile Content Priority Read More   Compiled by Mosio mobile messaging…
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Text Messaging News: Aussies mark 2013 by text message, Text-Messaging To Emergency Patients, SMS conversations

Aussies mark 2013 by text message Read More Mobile Devices and Customer Service to Make 2013 the Year of the Consumer Read More SMS conversations valued the same as phone calls: study Read More Text-Messaging To Emergency Patients May Reduce Their Alcohol Consumption Read More Text messaging effective in helping smokers quit Read More  …
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Hospitality News Byte: Hotels Providing Mobile Devices in Common Areas, App Used at Local Restaurant, Maximizing and Monetizing Mobile Services

Hotels Providing Mobile Devices in Common Areas Becomes Common Practice Read More Same Day Hotel Booking Businesses Rocket Ahead Of The Crucial Christmas Season Read More App used at local restaurant texts customers when their table is ready Read More  InterContinental Hotels Group Upgrades Mobile Apps Read More Happy hoteliers and customers: maximising and monetising…
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Hospitality News: Cloud Computing for Hotels, Hotel Website Upgrades, App Helps Combat Long Lines

Cloud computing ‘revolutionary’ for hotels claims Hospitality Technology EXPO manager Read More No Wait! Read More User content highlights hotel website upgrades Read More App helps restaurants combat long lines Read More Text Messages Help Mall of America Shoppers Find Parked Cars Read More   Compiled by Mosio mobile messaging software. All copyright belongs to original…
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Integrating Text Messaging with Customer Service [INFOGRAPHIC]

Taking it to the Text Level: Should You Integrate Texting With Customer Service?

Integrating Text Messaging with Customer Service We present to you a great infographic, titled “Taking it to the Text Level” – We agree with literally everything on this infographic and the wonderful stats in it, created by Demandforce and Column Five. Most consumers these days are texting with friends, family and work. More companies and…
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Panel Discussion: Will Technology Kill the Call Center?

Panel Discussion: Will Technology Kill the Call Center? Research firm Software Advice recently conducted a live debate on Google+ called, “Will Technology Kill the Call Center?” Experts from several technology and call center organizations fielded questions about contact channel utilization, technology and the impact of these factors on the future call center. The responded to…
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7 Methods Hotels Can Implement to Improve Guest Satisfaction Using Mobile Text Messaging | Hospitality Solutions

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7 Methods Hotels Can Implement to Improve Guest Satisfaction Using Mobile Text Messaging As a hotel manager, you’ve built your entire business on your willingness to serve others. So why not communicate with your customers using the technology they prefer most? Many mobile users see a phone call as a bother and intrusion. On the…
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5 Ways Hotels Can Use Text Messaging to Increase Revenue | Hotel Software for SMS

5 Ways Hotels Can Use Text Messaging to Increase Revenue It is no secret that text messaging is fast and efficient, making it the preferred method of communication for people to interact with friends, family and work. Now, hotels can adopt this service as one of many hospitality solutions to communicate with guests to ultimately…
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