Category: Text Messaging Customer Satisfaction

Interactive text messaging software enabling you to communicate, engage, and collect data more efficiently.

Text Messaging News: Solving the customer service gap through mobile innovation, Texting Becomes a Health Tool in Kenya, Schools turn to smart phone apps in bid to identify bullies and help victims

Text Messaging Tip Program Launches in Monmouth County

Mobile-enabled payment systems improve services revenue collection Currently shaking an expensive smartphone in the air does nothing other than provide a friend for the shiny watch that may be sitting on your wrist, however many businesses are looking in to making a show of your smartphone even more meaningful. By using NFC, or near field…
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Hospitality News Byte: New plan to pay hotel bills through the phone, The ‘Smart’ Trend in Hotels, A tablet for everything

A tablet for everything.

New plan to pay hotel bills through the phone To help promote a cashless Kenya, hotels are planning to introduce a new system to allow hotel stayers to pay the hotel bills straight from their phone. This will help customers to enjoy the benefits of the hotel without forcing them to have cash in their…
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Hospitality News: Revolutionary In-Room Tech, Software For Hotel Industry, The long wait is over

Revolutionary In-Room Tech

Software For Hotel Industry Running a hotel can be a lucrative business, but managing customers and keeping on track of the state of your hotel can be a hard challenge to maser. Luckily, there is software out there that can help your life as a hotel manager a little easier. It will still take effort…
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Hospitality News: More Hotels Embrace Free Wi-Fi in Lobbies, Speedy Check-In Lets Hotel Guests Bypass Front Desk, Make it Easy for Your Customers Holding the Phone

More Hotels Embrace Free Wi-Fi in Lobbies Read More Four Seasons Uses Mobile App to Bridge Communication Gap Between Guests and Staff Read More Mobile Engagement: Make it Easy for Your Customers Holding the Phone Read More Your Customers Are Texting, Why Aren’t You? 7 Ways Small Businesses Can Use Text Messaging to Drive Results…
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Mobile Health News: Hospital embraces mobile technology to boost services, Text Messages May Be A Vital Diagnostic Tool For Stroke Victims, Modern medicine goes mobile

Text Messages May Be A Vital Diagnostic Tool For Stroke Victims

Hospital embraces mobile technology to boost services Read More Mobile technology improves health care in Eastern Iowa Read More Putting the ‘smart’ in smartphones: Hospitals see many benefits in new platforms Read More Text Messages May Be A Vital Diagnostic Tool For Stroke Victims Read More Modern medicine goes mobile Read More Compiled by Mosio mobile…
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Texting News: Texting preferences for mHealth, Text Messaging to Improve Teen Health, Payments by text message service

Texting preferences for mHealth are just another thing teenagers are picky about Read More Text Messaging to Improve Teen Health Read More New text message based customer loyalty reward program Read More Payments by text message service to launch in UK in spring 2014 Read More Customer’s text message stops robbery attempt Read More  …
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Dining and Restaurant Reservations Trends [INFOGRAPHIC]

Dining and Restaurant Reservations Trends [INFOGRAPHIC] This infographic from OpenTable has some great info about dining and restaurant reservations. Since its original creation, a new trend in restaurant reservations is popping up: text messaging. Various services are using the most popular channel on mobile phones to help guests reserve tables and to get notified when…
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Integrating Text Messaging with Customer Service [INFOGRAPHIC]

Taking it to the Text Level: Should You Integrate Texting With Customer Service?

Integrating Text Messaging with Customer Service We present to you a great infographic, titled “Taking it to the Text Level” – We agree with literally everything on this infographic and the wonderful stats in it, created by Demandforce and Column Five. Most consumers these days are texting with friends, family and work. More companies and…
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7 Methods Hotels Can Implement to Improve Guest Satisfaction Using Mobile Text Messaging | Hospitality Solutions

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7 Methods Hotels Can Implement to Improve Guest Satisfaction Using Mobile Text Messaging As a hotel manager, you’ve built your entire business on your willingness to serve others. So why not communicate with your customers using the technology they prefer most? Many mobile users see a phone call as a bother and intrusion. On the…
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Kellogg’s Special K Box – A Great Place for Customer Service via Text Messaging

I am a big fan of Special K, it is definitely my favorite cereal in the world. I also happen to be a huge fan of white space in design, so while admiring a small box of Special K while enjoying a bowl of it, I noticed all of the various ways they encourage customers…
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Text and You Shall Receive – Text Messaging in Customer Relationship Management

Text and You Shall Receive (Editor’s Note: Today’s post is by Ashley Spade, part of our “Consumer Viewpoint” guest post series about all things mobile) Could the days of calling a 1-800-HOLD-FOREVER be over? As a consumer, I’ve probably been on hold for the equivalent of a few months. Months that I could’ve spent exercising,…
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The Competitive Advantages of Mobile Text Messaging: Stats, Facts, and Figures

Text Messaging Makes Businesses More Competitive Clients often ask us about how text messaging provides them with an edge over their competitors. If you know your company needs to be mobile, why use text messaging? Our short answer is “because every phone is text messaging-enabled and nearly every mobile consumer in the U.S. has it…
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How much does it cost to develop an iPhone apps? Hint: It’s more than most people think.

“It only takes 5 1/2 hours to drive from San Francisco to Los Angeles.” I can’t even count the number of times I’ve heard people say this and I believe I even said it once myself. “Well, without traffic or cops and with minimal stops.” Huh? When is there no traffic in San Francisco or…
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