Text Messaging News: Solving the customer service gap through mobile innovation, Texting Becomes a Health Tool in Kenya, Schools turn to smart phone apps in bid to identify bullies and help victims

Text Messaging Tip Program Launches in Monmouth County

Mobile-enabled payment systems improve services revenue collection

Currently shaking an expensive smartphone in the air does nothing other than provide a friend for the shiny watch that may be sitting on your wrist, however many businesses are looking in to making a show of your smartphone even more meaningful. By using NFC, or near field communications, businesses like the water utility company in this article will be able to receive payments through a simple physical exchange from a smartphone. There are a lot of issues to deal with before making this a safe system, but mobile payment could become  debit and credit cards of the future.

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Texting Becomes a Health Tool in Kenya

Thanks to mobile phones, and in particular inexpensive text messaging, those living in Kenya and other parts of Africa can now communicate quickly with one another. This becomes a very important tool for many reasons, but the most emerging use for texting involves health. By sending messages back and forth, Kenyans can keep an eye on one another’s health and make sure they are doing the best they can to stay healthy.

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Monmouth County Sheriff’s Office launches text messaging tip line

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Solving the customer service gap through mobile innovation

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Schools turn to smart phone apps in bid to identify bullies and help victims

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mHealth News: mHealth-As-A-Service Could Change Mobile Health, Smartphones Are Revolutionizing Home Care For Alzheimer’s And Autism Patients, CDC proposes smartphone surveys for quicker reads on public health

CDC proposes smartphone surveys for quicker reads on public health

What better way to gather data than to ask those you’re looking for data from to answer questions about their health straight from their smartphones? Smartphones are a piece of technology that are immediately available to millions of us worldwide, and a large percent of us today use our smartphones on a daily basis and keep them very close to us. Because of this it’s incredibly easy to gather information not only on a large scale but very quickly as well. This could prove to be extremely handy in the medical world where doctors rely on information from the masses to understand illnesses better.

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mHealth-As-A-Service Could Change Mobile Health

By building specific apps capable of targeting a wide range of patients through communication and information, mhealth may be the only viable and most cost effective way to go when it comes to health care. Smartphone apps have already been proven to be very helpful in the health industry, but soon hospitals may need to up their game and get app development underway. By using a mobile health service instead of hiring an app developer to develop a standalone app, hospitals can save a considerate amount of money and patients can use an integrated app that looks similar no matter what hospital they are using it with.

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The VA is testing iPads to improve home care for war-wounded veterans

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mhealth technology helps to provide care to remote U.K. patients

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How Smartphones Are Revolutionizing Home Care For Alzheimer’s And Autism Patients

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Text Messaging News Update: Texts get CVD patients moving, Text messages send hope and save lives in Sierra Leone, Text messages can reveal stroke

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Why text messages could be the future for charities

Remember a time when texting to purchase a ringtone was a craze? You could text a code to a certain number and you’d be sent a link to download the ringtone you purchased and money would be taken straight from your credit. Nowadays, this simplistic text-to-pay system could be used elsewhere. For example, a small charity is using this to turn people’s lives around in London, England. By sending a simple text along with some money, you could be turning a youth’s live around. They could receive a text at any point in the day with a job opportunity included, offered by the Creation Trust charity.

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Text messages send hope and save lives in Sierra Leone

Here’s another ‘aww’ moment that may help boost your faith in our world and technology. By sending one text, the Red Cross could be sending their love to boost hope and save lives in Sierra Leone to over 36,000 people. The Red Cross is using this to send important messages about malaria, flooding and other environmental and health information to thousands of people in Sierra Leone to help improve understanding and knowledge of the area that they are living in and how to stay safe and healthy whilst living there. Sierra Leone is one of the most malaria infested countries so it’s great to see help and support going their way.

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Mobile technology harnessed for maternal health in Bangladesh

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Texts get CVD patients moving

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Text messages can reveal stroke

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Mobile Health News: In the wake of a Boston tragedy – mHealth holds promise, Use of Mobile Health Care Apps on the Rise, Doctor-approved

5 technologies catalyzing change in personal healthcare

In the future, technology will start to play a larger part of our personal healthcare than ever before, and we’ll see new technologies rise up, and old technologies be rewritten. These new technologies will of course be beneficial both to our own personal health and to the health of those around us, and as researchers get further into developing new technologies, the more benefits we will gain from using technology to help take care of us.

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In the wake of a Boston tragedy, mHealth holds promise

This article is an interesting insight into how we’re already using our technology for mhealth without even realizing it. The Boston bombing was a terrible incident, but it showed victims use their smartphones to ensure that they are okay, and that everybody around them gets the support they need to make it home that day. Smartphones were used for calling emergency services and relatives, but it was also used for other reasons such as for check-ups on any injured people’s health conditions.

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Doctor-approved

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Mobile Tech Helps NHS Reach Remote Patients

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Use of Mobile Health Care Apps on the Rise

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Reduce the Stress on Your Recruiting Call Centers: Use Mobile Surveys to Pre-Screen Research Patients

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Calling: Unknown Number.  Should you answer it?  You can just let it go to voicemail and call back if it turns out to be something important.  One less time you have to talk on the phone…

Although many people may qualify for research studies, a number of these potential study patients never receive all of the information for studies they might be interested in.  Even less are pre-screened by call centers.  In an era when talking on the phone has significantly decreased, it is hard for call centers to get a hold of potential patients, especially at a time that is convenient enough for these people to complete a pre-screening interview.  Call centers are therefore left in a difficult position.

Furthermore, when research sites do not receive the patient recruitment numbers that they need, additional stress is placed on call centers to pre-screen more patients so that enrollment can be met for studies.  With telephone calls becoming less effective, and at a time when people are texting and using the mobile web much more often, these two media are perfect for pre-screening research patients!

Forbes states that in the latest Cisco¬ģ Visual Networking Index Forecast, it is predicted that the number of mobile devices will exceed the number of people on earth by the end of this year.¬† This means that potential research patients are using these mobile technologies, and are more likely to complete the pre-screening process using a text or mobile web survey.

Text messaging and mobile web surveys can be used for the pre-screening process.  Not only are these surveys more effective in an increasingly mobile-connected population, they also put some of the pressure off of call centers, who simply cannot keep up with needed pre-screening numbers when potential patients do not want to talk on the phone.  They are also more convenient than mobile apps because no download is required.  Mobile surveys are a beneficial way to reach a potential patient population and complete more pre-screens, hopefully leading to increased enrollment on research studies.

Mosio for Research provides mobile surveys and mHealth text messaging technology specifically for clinical research. Learn more at http://www.mosio.com/biz/solutions/research.

 

Author: Emily Waller holds an Honors B.S. in Biomedical Engineering, has worked on numerous clinical trials, and as a medical & technical writer.  She writes to promote innovative ideas in healthcare, technology, and research within the online community.  She also loves photography, neuroscience, and household DIY projects.

4 Reasons Text Messaging Should Be More Widely Used In Clinical Trials

Photo by Emily Waller
Photo by Emily Waller

As clinical trials continue to expand, making use of mobile healthcare (mHealth) technologies is vital for success.  Text messaging is a particularly promising mHealth technology for several reasons:

1.     Easy, Effective Reminders

People are always checking their phones: over a nice dinner at a restaurant, while walking across the street, under the table at a meeting… People are attached to their phones!  So, when a text message reminder to take a survey, call the research site, or evaluate drug compliance is sent, participants receive it automatically.  Then, participants are able to respond in a time frame most convenient to their individual schedules.

2.     One-Step Recruiting

According to the Center for Information & Study on Clinical Research Participation (CISCRP), 77% of people stated they would consider participating in a clinical trial; however, in reality, only 10% of people actually participate! With the one-step recruiting process of sending a text message, basic information about a study can be sent to eligible participants, easily sparking interest and increasing the potential for study recruitment and enrollment.

3.     No Hardware or Software Necessary

Text messaging works with any mobile phone.  Downloads are not necessary, and set-up is easy.

4.     Patients Believe In It

As part of the 2012 PricewaterhouseCoopers (PwC) survey, ‚ÄúEmerging mHealth: Paths for growth,‚ÄĚ patients were asked about the effects of mHealth, such as text messaging services, over the next three years.¬† Respondents of the survey believe mHealth will allow healthcare to be more convenient (52%), less costly (46%), and of higher quality (48%).¬† With patient backing, text message use in clinical trials is already a success!

Convenience, feasibility, and patient confidence considered, text messaging is the next step to improving clinical trials.  Find out more about Mosio for Research at http://www.mosio.com/biz/solutions/research.

 

Author: Emily Waller holds an Honors B.S. in Biomedical Engineering, has worked on numerous clinical trials, and as a medical & technical writer.  She writes to promote innovative ideas in healthcare, technology, and research within the online community.  She also loves photography, neuroscience, baking, and household DIY projects.

Text Messaging News: Cellphone exercise scheme successful, Texting campaign puts heart healthy messages in your pocket, Medicine by Text Message: Learning From the Developing World

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Cellphone exercise scheme successful

Sitting in front of a bright screen isn’t exactly what many people would consider the first steps to exercising and staying healthy, but a new exercise scheme may be able to prove those people wrong. 177 people with cardiovascular disease were split into two groups of exercisers. One group received helpful and motivating text messages randomly throughout the day to encourage 30 minutes of exercise, whilst the other group continued with conventional exercise methods. The studies showed that those with the extra SMS help actually felt overall more confident to exercise than those that did not receive any SMS tips.

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Texting campaign puts heart healthy messages in your pocket

The American Heart Association must have taken a page from the books of the New Zealand cardiovascular exercise study because they have now opened up a new text campaign that allows Americans to sign up and receive helpful and encouraging messages to stay healthy and help to reduce the risk of heart disease. In America, heart disease is one of the biggest killers, and by providing tips through SMS the average American will be able to do what they need to stay in top condition.

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The social (studies) network: Africa’s cellular education revolution

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Travel E-Commerce: Customers Prefer the Mobile Source

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Medicine by Text Message: Learning From the Developing World

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mHealth News Byte: Emerging technology aids health strategies, Obamacare Positions Telehealth Tech as a Remedy for Chronic Hospital Readmissions, mHealth technology – ‘Flying Eye Hospital’

Home Is Where the Health Is: Obamacare Positions Telehealth Tech as a Remedy for Chronic Hospital Readmissions

If you don’t fully understand the condition or illness you have after being checked out of a hospital, chances are you may end up back in hospital before the end of the month. However, by understanding the illness better, and aiming to look after yourself better at home, that previous hospital trip may be your last. To make things easier, new telehealth systems in the United States may be used to help recovering patients to call-in or have contact with nurses, doctors and physicians to ask for advice on their conditions.

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How health tech can support the aging baby boomer population

By 2050, about one in four Americans will be over 65, and judging by today’s standards, this means we are going to need to put more effort into caring for those who need cared for because of old age, mental illness and physical illness.Thanks to technology though, we may be able to help the older generation even more than we do today. Health tech will be capable of monitoring many different health systems and they’ll be able to quickly send important information to physicians and doctors to ensure that any complications are dealt with when necessary.

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Emerging technology aids health strategies

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mHealth ‘could save a million African lives by 2017’

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mHealth technology used to develop ‘Flying Eye Hospital’

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Text Messaging News: Could TEXTING be the latest way for doctors to diagnose strokes?, Tanzania’s Healthy Pregnancy Text Message Service, Payment via mobile

Could TEXTING be the latest way for doctors to diagnose strokes?

According to research, texting may be another way to spot stroke symptoms. We already know that garbled and slurred speech are a very clear sign of an upcoming stroke, but an incoherent text message could also be a sign of a stroke. A recent stroke victim could speak and write fine, but after further investigation, texts sent around the time of the stroke showed to be garbled up and filled with less English than normal. This could be used in the future as a sign for loved ones to help those who may be suffering from a stroke.

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Banks Roll Out Customer Service App With Live Mobile Chat

Standing in-line at a bank or waiting on the phone while listening to call center music can make you feel bored and like you’re wasting your time. Two UK banks have tried to replace these two slow methods of communications by offering a mobile chat app that allows business bank users to ask questions to an agent and receive a real reply quickly. If this service gets used a lot, we may end up having to wait for an answer, but if we’re lucky, this could be a solution to those long waiting times in a queue or on a phone.

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Payment via mobile expands to entire Bucharest metro system after pilot project success

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New apps transforming remote parts of Africa

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Tanzania’s Healthy Pregnancy Text Message Service Reaches 100,000 Subscribers in 15 Weeks

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mHealth News Update: Doctor Hacks iPhone To Detect Parasite That Affects 2 Billion People, Smart phones used to diagnose cervical cancer, Telemedicine Robot Played Role In Stroke Survival

Doctor Hacks iPhone To Detect Parasite That Affects 2 Billion People

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A Robot Helped Save Him: Telemedicine Robot Played Role In Stroke Survival

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Smart phones used to diagnose cervical cancer

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mHealth: Just What The Doctor Ordered

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93% believe EHR-connected mHealth apps benefit patient care

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Text Messaging News: Text messages shed light on the symptoms of stroke, Text Campaign Aims to Help New Moms, Text Crime-Tip Service

Text messages shed light on the symptoms of stroke

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Text Campaign Aims to Help New Moms

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Township Police Introduce Anonymous Text Crime-Tip Service

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Texting can shorten ER-to-treatment time for stroke victims

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Rail police bring in text message alerts

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Text Messaging News: New Twist on the “House Call” by Doctors, Nonsensical texting may be only sign of stroke, Crisis hotlines turning to text to reach teens

Mobile Phone Program Helps Hearts

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Nonsensical texting may be only sign of stroke

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AAN: Texting Cuts Time to Stroke Treatment

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New Twist on the “House Call” by Doctors

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Crisis hotlines turning to text to reach teens

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Mobile Health News: Hospital embraces mobile technology to boost services, Text Messages May Be A Vital Diagnostic Tool For Stroke Victims, Modern medicine goes mobile

Text Messages May Be A Vital Diagnostic Tool For Stroke Victims

Hospital embraces mobile technology to boost services

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Mobile technology improves health care in Eastern Iowa

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Putting the ‘smart’ in smartphones: Hospitals see many benefits in new platforms

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Text Messages May Be A Vital Diagnostic Tool For Stroke Victims

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Modern medicine goes mobile

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Text Messaging News: Text messages help cholera fight in Mozambique, Cutting costs and saving lives, Digital Coping Tools

Text messages help cholera fight in Mozambique

Resource guide points cancer patients to digital coping tools

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Text messages help cholera fight in Mozambique

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Ipswich Hospital saves £1m through appointment reminder system

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Text alerts: Cutting costs, and saving lives

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Teens send text messages to get questions about sex answered

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