Text Messaging News: Texting service for expecting moms, Digital Way to Share STD Status Now Available in LAUSD, Service lets kids report bullying via text message

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Digital Way to Share STD Status Now Available in LAUSD

A new service has been created to help sexually active people have safe sex. Users of the service will be able to share with one another their own status in regards to sexually transmitted diseases straight from their mobile with the tap of a button. This service has been mainly targeted at young people who may not yet understand the importance of having safe sex. By using smartphones to share this information with one another, young people will feel right at home.

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Service lets kids report bullying via text message

Bullying is never a nice thing to experience, and many helplines out there are available to help those in need of help. A new service will allow children to quietly report to school officials if they are being bullied or if they’ve witnessed bullying themselves through the use of their own cell phones. Kids will be able to text a number for free to alert teachers about any bullying occurring. We think this is a great step to take as children at school can often feel pressured and too scared to make contact with an adult in person.

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Texting service for expecting moms

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Ozark Center takes counseling via texting community wide

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Mobile phones revolutionise youth creativity

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mHealth News Byte: In South Africa – Using Mobile Technology to Improve Maternal Health Access, Mobile Technology Is Transforming Healthcare, Growing ‘App’etite for Mobile Health

In South Africa, Using Mobile Technology to Improve Maternal Health Access

This article highlights an amazing story about a first time mother in South Africa that uses routine text messages from her local doctor to learn more about how to look after her child and what the best tips and hints are to look after her child the best way she can. There are also some messages to help teach mothers how to determine whether their baby is ill or not. The mother manages to save time by not going to the doctors each time she has a question, as most of them are answered in the text messages. This technology could be adapted and used worldwide, and could even send different text messages depending on the stage of development in the babies life.

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Mobile health technologies to rapidly test and track infectious diseases

Many around the world will say that prevention is the best form of cure, and it is very true. The earlier you can spot signs of an illness and deal with it, the less time the illness has time to spread to other people. Scientists in in Newcastle are developing a technology that can work as an early warning system that can use the internet and mobile phones to help track serious infectious diseases.

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Mobile Technology Is Transforming Healthcare

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Brazil slum study says mobile health technology could provide savings, improved care for poor

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Growing ‘App’etite for Mobile Health

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Reduce the Stress on Your Recruiting Call Centers: Use Mobile Surveys to Pre-Screen Research Patients

Clinical_Trial_SMS_Survey

Calling: Unknown Number.  Should you answer it?  You can just let it go to voicemail and call back if it turns out to be something important.  One less time you have to talk on the phone…

Although many people may qualify for research studies, a number of these potential study patients never receive all of the information for studies they might be interested in.  Even less are pre-screened by call centers.  In an era when talking on the phone has significantly decreased, it is hard for call centers to get a hold of potential patients, especially at a time that is convenient enough for these people to complete a pre-screening interview.  Call centers are therefore left in a difficult position.

Furthermore, when research sites do not receive the patient recruitment numbers that they need, additional stress is placed on call centers to pre-screen more patients so that enrollment can be met for studies.  With telephone calls becoming less effective, and at a time when people are texting and using the mobile web much more often, these two media are perfect for pre-screening research patients!

Forbes states that in the latest Cisco® Visual Networking Index Forecast, it is predicted that the number of mobile devices will exceed the number of people on earth by the end of this year.  This means that potential research patients are using these mobile technologies, and are more likely to complete the pre-screening process using a text or mobile web survey.

Text messaging and mobile web surveys can be used for the pre-screening process.  Not only are these surveys more effective in an increasingly mobile-connected population, they also put some of the pressure off of call centers, who simply cannot keep up with needed pre-screening numbers when potential patients do not want to talk on the phone.  They are also more convenient than mobile apps because no download is required.  Mobile surveys are a beneficial way to reach a potential patient population and complete more pre-screens, hopefully leading to increased enrollment on research studies.

Mosio for Research provides mobile surveys and mHealth text messaging technology specifically for clinical research. Learn more at http://www.mosio.com/biz/solutions/research.

Author: Emily Waller holds an Honors B.S. in Biomedical Engineering, has worked on numerous clinical trials, and as a medical & technical writer.  She writes to promote innovative ideas in healthcare, technology, and research within the online community.  She also loves photography, neuroscience, and household DIY projects.

Text Messaging News: New Twist on the “House Call” by Doctors, Nonsensical texting may be only sign of stroke, Crisis hotlines turning to text to reach teens

Mobile Phone Program Helps Hearts

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Nonsensical texting may be only sign of stroke

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AAN: Texting Cuts Time to Stroke Treatment

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New Twist on the “House Call” by Doctors

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Crisis hotlines turning to text to reach teens

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Text Messaging News: Text messages help cholera fight in Mozambique, Cutting costs and saving lives, Digital Coping Tools

Text messages help cholera fight in Mozambique

Resource guide points cancer patients to digital coping tools

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Text messages help cholera fight in Mozambique

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Ipswich Hospital saves £1m through appointment reminder system

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Text alerts: Cutting costs, and saving lives

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Teens send text messages to get questions about sex answered

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mHealth News: Healthcare That’s Virtually There, Mobile Devices Linked to Better Health, Guarding Our Health With Mobile Health Technology

Telemedicine: Healthcare That’s Virtually There

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Guarding Our Health With Mobile Health Technology

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Mobile Devices Linked to Better Health

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Hospice of Michigan Unveils Mobile App to Connect Caregivers, Patients, Family

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Methodist Hospitals: Changing the Way Healthcare is Delivered in Northwest Indiana

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Text Messaging News: Rwanda’s Health Care Success Story, Text Messages More Helpful Than In-Person Provider Visit, AN EFFECTIVE HIV PREVENTION INTERVENTION

Men texting

New Smartphone App And Mobile Website Help FirstEnergy Utility Customers Stay Connected

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Rwanda’s Health Care Success Story

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Report: Patients Say Text Messages More Helpful Than In-Person Provider Visit

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Health Notes: Text service for suicide prevention sees heavy use

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TEXT MESSAGING AS AN EFFECTIVE HIV PREVENTION INTERVENTION FOR METHAMPHETAMINE-USING MSM

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Texting News: Texting preferences for mHealth, Text Messaging to Improve Teen Health, Payments by text message service

Texting preferences for mHealth are just another thing teenagers are picky about

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Text Messaging to Improve Teen Health

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New text message based customer loyalty reward program

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Payments by text message service to launch in UK in spring 2014

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Customer’s text message stops robbery attempt

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Text Messaging News Update: Texting Could Help Spread the Word on Teen Health, Customize Customer Service, Success of Text Message Diabetes Intervention

Texting Could Help Spread the Word on Teen Health

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Miami Children’s Hospital Receives Award for Its Web-based Marketing of Texting Services

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How Mobile Apps Can Customize Customer Service

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There’s A Simple Way For Stores To Insantly Improve Customer Service

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WSU researcher to evaluate success of text message diabetes intervention

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Text Messaging News: Aussies mark 2013 by text message, Text-Messaging To Emergency Patients, SMS conversations

Aussies mark 2013 by text message

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Mobile Devices and Customer Service to Make 2013 the Year of the Consumer

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SMS conversations valued the same as phone calls: study

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Text-Messaging To Emergency Patients May Reduce Their Alcohol Consumption

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Text messaging effective in helping smokers quit

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Text Messaging News: Text Messages Used for Prenatal Education, ER Texting Service Reaches New Levels, Kiwis still big texters

Text messages: The workhorse of mobile health?

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Text Messages Used for Prenatal Education

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Baptist Health System Customer Utilization of the ER Texting Service Reaches New Levels

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Hpy Bday Txtng! (*smiley*)

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Kiwis still big texters after 20 years

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Text Messaging News: Teen Sends Mind-Blowing Number Of Text Messages, SMS Smoking Cessation, Power Texting

Teen Sends Mind-Blowing Number Of Text Messages, Dad Shares Photo With The Internet

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SMS still stands up to trend towards social messaging

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Innovative practices could extend the reach of immunisation campaigns

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Evidence builds for SMS smoking cessation

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Study Will Examine Power Texting

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5 Ways Hotels Can Use Text Messaging to Increase Revenue | Hotel Software for SMS

5 Ways Hotels Can Use Text Messaging to Increase Revenue

It is no secret that text messaging is fast and efficient, making it the preferred method of communication for people to interact with friends, family and work. Now, hotels can adopt this service as one of many hospitality solutions to communicate with guests to ultimately increase revenue. These hospitality solutions keep current guests happy and attract new ones. Here are 5 ways hotels can use text messaging to increase revenue while enabling guests to utilize the mobile channel they prefer most.

1. Reservation Reminders

Many guests make spa, restaurant, or other reservations in advance of their stay at the hotel. Many times, they forget about the reservation or show up late. Text messages can alert guests of their reservations so they show up and on time. The reminders are also a great opportunity to encourage them to see if anyone else they are with is interested in joining them.

2. Keep Guests Onsite

Text messaging is the best type of hotel software technology to communicate activities, restaurant deals, events, and more going on in the hotel. This will help keep guests at the hotel and spending more time and money there.

3. Make Reservations Easy

A text messaging system that allows guests to request reservations for the spa or restaurant without having to be put on hold is a guaranteed win. Whether staying at your hotel on business or vacation, no one wants to wait on hold. Text messaging speeds up the process, making it easier for guests and giving them more time to do what they need to do, whether it be work or relaxing.

4. Direct Line to Concierge

Rather than having to wait in line, guests can communicate directly with the concierge, giving them access to amazing service from wherever they are. Happy guests become regulars and the Concierge is one of the most important “keys” to feeling their way around the city while they are visiting.

5. Fill Restaurant Tables

Although a hotel may have a great restaurant on the property that serves great food, it may still underperform. Hotels can alert guests about special deals and discounts for their restaurant. This will increase the number of people who frequent the restaurant instead of leaving the hotel or getting delivery from an outside vendor.

To find out about Mosio’s text messaging solutions for hotels can help you increase revenue at your hotel, call our Hospitality Specialist (Marie) at 877.677.4699 Ext. 704 or email marie((at))mosio((dot))com

Text Messaging for Help Line Service Providers – Health Education and Public Assistance Call Centers

Text Messaging is a Great Way to Help Those In Need

The growing usefulness of text messaging as a communication tool originally stemmed from wanting to keep in touch with friends and family. It has quickly grown to a way of interacting with businesses through mobile marketing, voting on tv shows like American Idol and more recently as a two-way method of communicating with organizations offering assistance and help.

We’re seeing it used by organizations who want to provide health advice and sex education services to teens and young adults, as a way of preventing those in desperate times who are contemplating hurting themselves or who are simply distressed by uncontrollable happenings in their surroundings, like the oil spill or natural disasters.

The three main benefits of offering text messaging as a help line service are:

1) The ability to be able to receive and reply to text messages anonymously.
Not all text messaging software providers have this option, so ask first.

2) Text messaging is more teen and young adult-friendly than phone calls or email.
A Pew study found that 63% of all teens say they exchange text messages every day with people in their lives, including their parents. Also, nearly half of all teens send and receive text messages with friends daily. 39% of teens never exchange e-mail.

3) Efficient information exchanges.
Responders can be assisting multiple people at once and also have the ability to send back specific information via text message that doesn’t need to be written down. For those with smart phones, a link to more information and data can be sent quickly, making the experience seamless.

One of our text messaging for helplines clients is the TALKWITHUS campaign. Here are some promotional pieces for those, including one from the Surgeon General.

Talk With Us Helpline – Oil Spill Radio Spot

3 Reasons Fast Company Needed Text-to-Screen Text Messaging Services for Q&A at Innovation Uncensored

From from @Water - Gary & @ellmcgirt galvanizing digerati, entrepreneurs, in... on Twitpic

Fast Company Could Have Benefited from Using Text Messaging to Let Audience Members Ask Questions

I want to start by giving a big thanks to the Fast Company event team. Thank you sincerely for bringing together such an amazing group of people. Your event was truly motivating and I was in no way disappointed. There simply isn’t enough time to go to all I want, but I go to as many conferences, workshops and seminars as I possibly can and Fast Company’s Innovation Uncensored conference in San Francisco yesterday was one I was very excited to attend. As to be expected, the all star cast of speakers inspired, provoked thought and raised questions, plenty of them. I hope those who didn’t get to ask their questions found it to be as insightful as I did, but a few reactions to what could only be seen as “rejection at the mic” made me wonder how long those individuals might have been upset, noting that text messaging provides several simple solutions to a more engaging audience experience.

I was definitely not the only one who had questions they wanted answered.
So much of the talks were about data, about social media and what customers were thinking about brands. Time constraints made it difficult for those who wanted to ask a question to get theirs asked. It happens. But, I personally saw at least 3 people who were visibly upset that their questions didn’t get asked. Why? Because it takes guts to walk up to a mic and prepare to ask a question in front of a group of people. To then be denied the opportunity to do so isn’t just unfortunate, it’s embarrassing, an insult to the effort.

Looking around at any given moment, I saw 1 in 5 people looking at their mobile phones. Opportunity!
Here are 3 reasons Fast Company should have gotten rid of the Q&A mics and enabled audience members to ask questions via text message.

1. Everyone gets to ask their question.
For every person who walked up to the mic, I bet there were at least 5-10 others who would have loved to asked theirs. The presentations were incredible, why wouldn’t anyone who spends money to go to a conference have questions for at least 1 of those presenting? For anyone wondering “If there wasn’t enough time to get to 6 questions, how could there be enough time to answer 30-60?” The truth is, there isn’t. But to the gentleman who clearly wanted to ask a question of the Virgin America CEO and was upset he didn’t get to: not only am I sorry your question got unheard, I’m really curious what it was. You were obviously upset. If Fast Company used text to screen for Q&A, I would have at least had the chance to gain more interactive knowledge through the intelligent questions of others in attendance.

2. An opportunity has been missed to receive and respond to those people forever.
It was obvious that the success of every person who spoke was powered by passion. Each speaker could have spent as much (or more) time responding to questions than they did speaking about their topic. My gut tells me that each of those people, if they got to see a list of the questions asked at the event, would have taken the time to respond to them if they could.

3. Questions and answers provide a post-event bounce that extend the experience.
Nathan Hubbard (Ticketmaster’s CEO) said one of their goals for the future was to provide a powerful event experience before, during and after an event. By enabling attendees to text in their questions, Fast Company could have provided that experience for past, current and future attendees of their events. All speakers at the event are busy people, but why not send them the list of questions people wanted to ask, let them respond to those questions after the event, post the questions and answers on www.fastcompany.com and share the knowledge in an innovative way? Doing so adds to the live event rather than take away from it.

As I said before, the event was truly incredible and I will attend again, but I couldn’t help mentioning that a simple (and yes, still innovative) technology without the need for a mobile app or Twitter accounts could have been utilized to give Fast Company more out of their Q&A sessions. They are, in my opinion, one of the most important and interactive elements of the conference experience.

Noel

Photo Credit: @Water via Twitpic

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