How to Make Event Survey Questions Fun, Useful, and Response-Worthy

 Copyright Hannah Morgan via Unsplash
How to Make Event Survey Questions Fun, Useful, and Response-Worthy

Your event is over, and it was a massive success. Or was it? The best way to find out is by sending out a post event text survey. In doing so, you will be able to gauge precisely what your guests thought about the experience, measure their satisfaction, and see if there are any tweaks you can make to make your next one even more successful. This can all be achieved through event survey questions.

The problem is, how do you go about doing this without boring your attendees to death? After all, you want to improve SMS survey response rates, and considering the actual rate of some survey responses hovers around a measly 30 percent, you need to make sure you get as many as you can to fill out your form.

Five Tips to Make Event Survey Questions Fun, Useful, and Response-Worthy

1 – Avoid ambiguity.

When performing text polls after an event, you want to make sure that your questions are eliciting the types of responses you want. To accomplish this, you need to avoid confusing your respondents.

For instance, asking “how would you improve our product” is going to garner answers all over the place. Instead, ask “in which of the following ways do you think our product could be improved.” Then, list the answers so you can easily see what areas need the most improvement. (Be sure to put a “nothing, it is perfect” answer in there as well, of course, so that you can see how many people truly love it!)

2 – Do not create bias by asking leading questions.

Asking a question like “what do you think about the utterly fantastic XYZ” automatically deems ‘XYZ’ as being utterly fantastic. This creates a subconscious thought process that will not allow a fair answer. For better responses, ask people how they would rate ‘XYZ.’

3 – Provide a plausible range of responses.

Just as you do not want to create any bias when asking a question, you also do not want leading answers. For instance, when asking how people would rate the event, it would be a mistake to have the answers saying “it was awesome,” it was fantastic” and “it was so much fun.” These answers are only going to frustrate people. Be honest in your range of answer choices so that your respondents can answer how they really feel.

4 – Do not alienate anyone in your survey.

Say you want to know what vehicles your demographic drives. Providing only “truck, SUV or sedan” as the possible answers will frustrate anyone who drives a motorcycle, hybrid or who does not drive at all. Be sure you provide all possible choices and when in doubt, use ‘other’ along with a way for them to let you know what that ‘other’ is.

5 – Do not be afraid to inject humor.

If we are to be honest, some people love doing surveys, but most do not. They can be quite dull. Don’t be afraid to liven your text polls up to make them fun. Injecting humor in your questions or providing a funny answer can entertain your guests, making them more likely to fill it out in its entirety.

Event survey questions do not have to be dull and boring. By utilizing the above tips, you can make the texts more enjoyable as well as garner responses that help you learn how to improve in the future.

For more information about live audience polling or event survey software, visit: http://www.mosio.com/events

 

Image: Copyright Hannah Morgan via Unsplash

How to Create More Sparks at Your Next Company Meeting With SMS

Raise your hand if you like company meetings? Us too! We like who we work with and try to keep them as fun as possible. Creativity helps as well, but not all meetings can be fun. Or can they? The reality is this: they’re important and absolutely necessary, but a company meeting is essentially a blank canvas. You can paint something boring on it or you can create something amazing. You can create something amazing on the canvas without even using paint! If you haven’t considered using text messaging to improve the interactivity and engagement at your next company meeting, come on in. People are going to be looking at their phones, there’s a great opportunity here to put those mobiles to other good uses.

While the ability to send text messages hasn’t been around for all that long, it seems that these days that we’re barely able to function without it. Text messaging (SMS, texting, etc) has moved well beyond the realm of friends and family communicating more efficiently. It’s being used more and more by businesses to promote products and to communicate with customers. And not just externally. Corporations are increasingly coming to appreciate how text messaging can be used to facilitate efficient team communications.

Text Messaging To The Rescue
Texting allows town hall and meeting participants to truly participate in a new way, making it a useful tool at company meetings. While a very simple technology, enabling mobile users to send up to 160 characters, it’s incredibly powerful, you just need to apply a little creativity to the medium (not unlike the blank canvas that is your company meeting).

Here are a few ideas to create more sparks at your next company meeting:

Encourage Questions
Enabling staff to text in their questions before the meeting makes things more efficient and move along faster. It also provides management with a host of questions staff might have that they can address later.

Pre-Event Surveys
Send out a survey in advance of the meeting to gather information and insights. Depending on what you ask, you can come in more prepared on the meeting approach and better strategize your format.

Raffles or Giveaways
Have people text in a key phrase to be entered to win. Pick a number randomly to see who wins and then send them a text to let them know they won. See “Award Punctuality” below for a way to combine the two.

Idea Sharing
Mobile photos are a great way for people to show or share their visual ideas about something. If you’re using text to screen software, those photos can be projected up onto a screen for everyone to see. Bonus points if the text-to-screen software provider you use support emojis. 😎

Polls and Voting
Trying to get consensus on a topic or idea? Text message polls are a great way to let everyone have a say, privately, if necessary. Making a poll is also a great way to use creativity and make it fun for people to participate. Have fun with them and others will too.

Tease and Reveal
Send an alert in advance to the team to let them know about some special guest or new piece of information. Suspense is a great way to build anticipation of something to come at an event.

Agenda in Advance
Agendas keep things running smoothly because they prepare everyone with what is going to be covered and in what order. If you’re an organization that prides itself in running short meetings, you either provide agendas for each meeting or you have a simple format. Sending out an agenda in advance (or reminder of your format) via text message keeps everyone on the same page.

Award Punctuality
We’ve read about companies that make people who are late sing. While probably incredibly motivating, everyone is late at some point, because: clients, co-workers, email isn’t sending, fax isn’t going through (people still use faxes and that still happens). You can use text messaging as a time stamp by having everyone text a word in that is written on a board for X minutes. Or you can use that same word be entry into a raffle. Or…if you’re into shaming the tardy, have everyone at the meeting take photos of those who are late, post them to a screen for the world to see. We don’t recommend this last idea, but we bet some people would rather have their photo up on a screen than have to sing to the group.

Suggestion Box
Some people love raising their hands and speaking their minds. In some of the others, brilliant insights and ideas are going unheard. By encouraging people to text their ideas and comments in, they can do so quietly, efficiently. All information can be looked at and easily shared later in it’s natural digital format vs handwritten notes on paper or written on a whiteboard.

We hope these have been helpful and wish you the best in making your next company meeting a successful and creative one. Hey! While we have your attention, did you know we sell text messaging software for company meetings? If you’re interested in learning more about it, you can visit us or sign up for a free trial to take it for a spin. All of the ideas above can be done using Mosio’s software.

Launching the Mosio for Events Display from a PowerPoint Presentation

Launching the Mosio for Events Display from Inside a PowerPoint Presentation

Launching the Mosio for Events Display from a PowerPoint Presentation

We’ve had some clients ask the best way to launch their events display from inside of PowerPoint, Keynote, or other presentation software. Some have asked if they are able show the event’s screen inside of their presentation software. First, the reason we don’t recommend launching your text-to-screen display inside of PowerPoint, then onto our recommended way to do so.

Embedding Your Text-to-Screen Display in Powerpoint: Not Recommended

We understand that people have different reasons for wanting the functions and features they want, but we don’t recommend it for a pretty simple reason: Why try to replace the functions and flexibilities of a web browser through plugins and add-ons when a browser does the job perfectly? 

We pride ourselves in making things as simple and cost effective as possible without plugins, add-ins, Adobe Flash, ActiveX, or any additional tech wherever possible, so we recommend using your web browser for the screen you’re going to be projecting. The best feedback we get from clients is that our software is easy to use. We hope you agree.

BUT…If you absolutely must, we have information inside of the training guide PDF and a ink to a free PowerPoint add-in called LiveWeb.

Launch the Mosio for Events Display from a PowerPoint Presentation

The training PDF does a great job of showing the simple steps in accomplishing this. You can either download the PDF, or view each of the slides below.
Launching Mosio From Powerpoint (PDF)

Training Guide Slides

1.

2.

3.


4.

Download LiveWeb (Free): http://bit.ly/LiVEweb
LiveWeb How To Guide: http://bit.ly/2ozUJjG

 


If you have any questions, please submit a support ticket. If you’re looking for a way to make your events more engaging with live Q&A or SMS Surveys, sign up for a free, 14 day trial of Mosio for Events now.