Tour // Mobile Messaging Software for Workforces
SIMPLE, SECURE, WEB-BASED MOBILE MESSAGING SOFTWARE FOR WORKFORCES.
RECEIVE AND RESPOND TO INCOMING TEXT MESSAGES
Log in and get started immediately. Our intuitive user interface makes it easy. Get notified of new, incoming texts, then click on the answer button to respond in real-time.
ANSWER TEMPLATES SAVE YOU TIME IN RESPONDING
A lot of worker questions or updates are the same, but they shouldn't be time consuming. Avoid re-typing or copying/pasting responses with our answer templates to frequently asked questions.
SET CUSTOM AUTO-RESPONDERS
Respond on your time with a scheduler that changes during days and times of your choosing. Custom auto-responses let your team know their messages have been received, when they can expect a response and can remind them to reply with additional, helpful information.
COLLABORATION MADE SIMPLE FOR MULTIPLE USERS
FieldForce lets mulitple responders collaborate efficiently. Users can forward questions to associates and our intuitive "I got it" function lets them know when someone has already started responding.
SECURE, HOSTED IN THE CLOUD AND NO IT DEPARTMENT REQUIRED
FieldForce is web-based and we are IT Department friendly. If anyone has questions during implementation or anytime after, we're happy to help. Feature updates happen automatically, meaning you're always using the most up-to-date version.
SECURITY USED BY BANKS
Our service uses SSL encryption, the same used in online banking. We perform regular back ups ensuring your data is secure.
SPAM FREE WITH ZERO ADVERTISING
Our mobile carrier relationships guarantee protection for you and your workers against mobile messaging spam.
WE MANAGE MOBILE SO YOU CAN DO WHAT YOU DO BEST
Our mobile carrier-approved technology requires management of ongoing audits, changing criteria and regular system updates. With FieldForce, companies benefit from reliability, improvements and enhancements without the cost and resources required to manage their own system.
CUSTOMER SUPPORT FROM FRIENDLY, IN-HOUSE SUPPORT STAFF
We are sincerely fanatical about customer support, just ask our clients. Call, text or email us and your question will be responded to as soon as possible by a friendly, in-house support representative.
MULTI-MODAL NOTIFICATIONS (EMAIL, IM, WEB BROWSER AND TEXT MESSAGE)
The real-time notification system alerts you of new text messages via Email, IM, text message or the web-based microboard
CRM INTEGRATION - EXPORTABLE REPORTS WITH A SEARCHABLE ARCHIVE
Generate reports and analyze statistics by date and time of day.
Sessions are archived indefinitely and searchable for future reference, collaboration and training.
Every report in the FieldForce platform can be saved as a CSV file and imported into your existing CRM software or we can work with you to integrate FieldForce into your existing processes or technologies.
"TEXT SPEAK" TRANSLATOR
No text messaging terminology expertise required. Translate over 800 "textese" word abbreviations with a single click.
TEXT MESSAGE SMS FOOTER
Append a custom message or place a click-to-call number or mobile web url at the end of text messages using the SMS footer.
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