For companies with a team of mystery shoppers, merchandisers or other field staff who work in retail environments, using online text messaging to contact them provides huge cost savings and communication efficiencies over phone calls and voice mail.
Text messaging is much cheaper for both the field staff in any work environment where cell phones are used to call a centralized information source in your company. FieldForce Mobile is web-based software that enables you to do it efficiently.
FieldForce is perfect merchandising and mystery shopping companies, especially those who utilize independent contractors for their workforce. It improves communication and reduces errors without the need for smart phones or mobile apps and it can be scaled to the required business size.
See how it works or sign up now.
Common mystery shopping, merchandising and retail services uses of FieldForce:
* Real-time staff status updates.
* Questions and answers for field rep support.
* Headquarters can broadcast new and changing information real time.
* Reports can highlight common areas of concern in recent text exchanges.
* Timecards and time-stamping during projects.
* Mobile photo posting for visual reporting.
"FieldForce offers a convenient and effective way for our merchandisers and managers to communicate when they are out in the field or in stores where there is a high noise level. It has proved to be an asset to our company in providing excellent Customer Service to our customers and employees." -- Sherrie Arnold, ATA Retail Services
FieldForce uses your staff's existing mobile phones and your computers. Plus, you pay only for the workers you text with that month (we call them "Active Reps"). Getting started is easy, sign up now and give it a try with our 30 day money back guarantee. Take a tour
More Info:
Tour
Pricing
Testimonials