Tour: Mosio's Two-Way Messaging Platform
Solutions:
Customer Questions and Comments
Mobile Workforce Communications
Mobile and Text Messaging CRM
Live Help via Text Messaging
Mosio makes it easy, get started in one minute. All you need is a computer with internet access.
Signing Up Takes 60 Seconds
Simple configuration and our intuitive user interface make set up easy.
Click on the big red answer button to respond in real-time or automate with our custom auto-responders.
Web-based, nothing to install and no IT needed (unless you want).
Mosio is hosted "in the cloud", you don't have to worry about the technical stuff.
Updates happen automatically, so you're always using the latest version.
You can keep focused at what you're good at and we'll handle the rest.
Marketing Templates, Copy and Digital Assets
Get access to sample copy, customizable templates and digital assets to begin promoting your text messaging communications immediately.
Businesses using our templates with pro-active marketing begin receiving messages the same day they announce the service.
Flexible settings and control depending on your organization's use.
Privacy, One of Our Most Talked About Features
The mobile phone is a personal device, privacy is extremely important.
Mosio offers two view types: Show Numbers or Anonymous Patron ID (pictured).
In the Anonymous view, phone numbers are never shown, message history is stored under the ID.
Security Good Enough for Banks
Our secure website dashboards (aka "Microboard") use SSL encryption, the same used in online banking.
Spam and Ad Free
Communication in your control.
Our relationships with mobile carriers guarantees confirmation of message delivery, plus protection for you and your users against spam.
Mosio's mobile messaging is a more efficient way to communicate with customers.
Discover New Work Efficiencies
Respond on your time. Auto-responders speak for you when you're not able to.
We know ringing phones add stress to an already busy day. Text messaging is a game changer in communications.
Create custom auto-responses letting customers know their messages have been received and when they can expect a response.
Answer Templates Save You Time
Some questions get asked repeatedly, but they shouldn't take up time to answer.
There's no need to duplicate your efforts. Using our customizable answer templates, a great response is just a click away.
Collaboration Friendly for One or Many
Answering questions and customer inquiries doesn't have to be overwhelming. Collaborate efficiently when you're working with others.
Forward questions to co-workers, plus our intuitive system lets you know when someone has already started responding.
Need a more specialized, specific solution? No problem.
Contact us and we'll quickly propose a package to meet all of your needs.
Mosio is mobile carrier compliant on over 260 million U.S. mobile phones, resulting in reliability you can trust.
When customers have questions, they turn to you. When you have questions, you can depend on us.
We Manage Mobile so You Don't Have to
Mobile carriers actively blacklist non-compliant technologies, resulting in service delays, interruptions and/or sanctions.
Our carrier-approved technology requires managing audits, changing criteria and ongoing updates.
Using Mosio, companies benefit from increased reliability, system improvements and feature enhancements without mobile technology management.
Friendly Customer Support
We are fanatical about customer support, just ask our clients. Call, text or email us and your question will be responded to as soon as possible by a friendly, in-house support representative.
Have questions, comments, suggestions or feedback? It's our business. We take every suggested improvement from our customers into consideration.
What makes a good mobile technology great? Mosio is packed with features that benefit you and your customers.
Multi-Modal Notifications (Email, Web Chat & Mobile Text Message)
The real-time notification system alerts you of new text messages via Email, IM, text message or the web-based microboard
CRM Integration - Exportable Reports With a Searchable Archive
Generate reports and analyze statistics by date and time of day.
Sessions are archived indefinitely and searchable for future reference, collaboration and training.
Every report in the Mosio platform can be saved as a CSV file and imported into your existing CRM software.
"Text Speak" Translator
No text messaging terminology expertise required.
Translate over 800 "textese" word abbreviations with a single click.
Text Message SMS Footer
Increase website traffic, in-store visits and event attendance.
Promote your products, services, social networks and events or place click-to-call numbers at the end of text messages using the SMS footer.
Auto-Responders Scheduler
Always stay connected.
Schedule auto-responders by day of week and time of day to to let users know when you will get back to them.
Do you text? Try it out now.
You'll receive an auto-response. We'll respond asap.